Hotel Naru Seoul - MGallery Collection 5 星

客户意见评级 (ALL 评级) 4.8/5 1,105 评论

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8 Mapodaero, Mapogu, 04176 首尔, 韩国

描述

酒店其他优惠

  • 携手当地艺术家，共同打造展现当代首尔风貌的独特视觉体验

  • 五间餐厅和酒吧提供各种美食体验

  • 无边际泳池，可欣赏迷人的汉江美景

  • 无与伦比的汉江和首尔标志性的天际线景色

  • 秉承可持续建筑理念，采用生物亲和型室内设计，为您打造一个有益于身心健康的宁静空间

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酒店位置

Hotel Naru Seoul - MGallery Collection

8 Mapodaero, Mapogu
04176 首尔
韩国

GPS:37.53715, 126.94399

电话
传真 +82 2-6410-1045

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  1,105 评论

TripAdvisor 评级  5.0/5  1,026 评论

卓越奖 2025

Great Hotel, Unforgettable Stay

Tripadvisor 评级 5.0/5

Traveler01630005291 经 TripAdvisor 认证的评论

For my four-day trip to Seoul, I chose the Naru MGallery Hotel for the first two days. Location: Beautiful scenery along the Han River. Conveniently located near Mapo Station, easy to access by métro. Room: River view room. The room was a bit small, but very clean and well-equipped. Welcome Gift: Very generous (2026 times better than the Fairmont across the street). Dining: I only tried breakfast. Definitely worth the price. Sports Facilities: There's a small gym and a standard swimming pool. Surprised to see an outdoor infinity pool, but unfortunately, it was only good for taking pictures in winter. Service: Excellent. Every staff member I encountered did their best. For example, in the breakfast restaurant, I asked for vinegar, and the manager immediately gave it to me. The next day, he recognized me and asked if I needed vinegar, which surprised me greatly. (Later I realized that Chinese vinegar is different from Korean vinegar.) Most noteworthy was Mme. Summer, the staff member at check-in. She was very attentive and detailed in explaining everything about the hotel check-in process—although I still didn't quite understand it afterwards. She also enthusiastically reminisced about her travel experiences in Shanghai, China. The chat was brief but enjoyable. As the saying goes, first impressions matter, and I'm grateful to Mme. Summer for making my first day in Seoul so warm and welcoming. There are 7 billion people in this world, but there are always some you can't forget and look forward to seeing again. I checked on TripAdvisor, and this hotel is ranked number one in Seoul. Based on my experience, it's not fake, you can rest assured to stay. If I have the chance to go to Seoul again, I will still choose the Naru MGallery Ambassador Hotel.

My honest opinion.

Tripadvisor 评级 5.0/5

Navigator32002572210 经 TripAdvisor 认证的评论

My second time in the hotel and as always staff are great, My special thanks for amazing smile and service goes to angie, She's such a kind person and always made sure that everything was going well for me, Trully professional and helpful, And thanks for Layla,Pamela,Philip for great service, The hotel meets my expectations and everything was exceptional, The only thing I would suggest is creating a 24h dine in menu, Otherwise everything was great, I'll be coming back definitely.

Dear Navigator32002572210, Thank you so much for taking the time to share your thoughtful feedback. We are absolutely delighted to hear that you had another wonderful stay with us at Hotel Naru Seoul – MGallery, and that our team was able to meet your expectations once again. Your kind words about Angie are truly appreciated. We are grateful for your recognition of her exceptional service, and we will be sure to pass along your compliments to her. She, along with Layla, Pamela, and Philip, is dedicated to providing the highest level of service, and we are thrilled to know that their efforts contributed to making your stay enjoyable. We also appreciate your valuable suggestion regarding a 24-hour dine-in menu. Rest assured, we will take this into consideration as we continue to strive for continuous improvement in our services to better meet the needs of our guests. Thank you once again for your feedback and for choosing to stay with us. We look forward to welcoming you back on your next visit and providing you with another exceptional experience. Wishing you all the best, and we can't wait to see you again soon. Warm regards, Simon Kim General Manager Hotel Naru Seoul – MGallery

Great stay at hotel Naru

Tripadvisor 评级 5.0/5

Dream41059707004 经 TripAdvisor 认证的评论

It was our first time staying at Hotel Naru and I’m happy we made the decision to stay at this hotel. We had the Han river view from the room which was great. Rooms were comfortable with bathtub. Concierge April was helpful in handling my baggage and ensured I had all of them upon check in as I stored half of my baggages at the hotel 4 days prior to my stay. Overall I enjoyed my stay at hotel Naru and would come back again.

Dear Dream41059707004, Warm greetings from Hotel Naru Seoul – MGallery, Thank you for taking the time to share your recent experience with us. We sincerely appreciate your kind words and the positive feedback regarding various aspects of your stay. We are delighted to hear that your first stay with us was enjoyable and that you were pleased with the Han River view and the comfort of your room. It is especially gratifying to know that our concierge, April, was able to assist you with your baggage and ensure a smooth check-in experience. Your generous feedback will be shared with her and will serve as a great source of encouragement. We sincerely look forward to welcoming you back in the future and remain committed to providing an even more satisfying and memorable stay on your next visit. Thank you once again for your thoughtful feedback. Warm regards, Simon Kim General Manager Hotel Naru Seoul – MGallery

Impressive Hospitality and Seamless Assistance

Tripadvisor 评级 5.0/5

Andre W 经 TripAdvisor 认证的评论

Excellent experience. The hotel’s attention to detail is evident throughout the property, making our stay truly enjoyable. A special thanks to Bianca, who was incredibly helpful in arranging taxis for us during our visit.

Dear Andre W, Warm greetings from Hotel Naru Seoul – MGallery, On behalf of all our team members, I would like to express our heartfelt thanks for choosing to stay with us at Hotel Naru Seoul – MGallery. It was our privilege to have the opportunity to serve you during your recent stay. We continuously strive to deliver the highest quality of service and remain committed to providing exceptional experiences for all our guests. We are delighted to hear that you enjoyed your stay and appreciated the attention to detail throughout our property. I will be sure to pass along your special thanks to Bianca—she will be thrilled to know her efforts made your visit more convenient and enjoyable. At Hotel Naru Seoul – MGallery, we aim to be the preferred choice for both business and leisure travelers in Seoul by offering outstanding service and exceeding our guests’ expectations. We sincerely appreciate your valuable feedback. Should your travels bring you back to Seoul, we would be delighted to welcome you again in the near future. Warm regards, Simon Kim General Manager Hotel Naru Seoul – MGallery

Magnificent Late 🍁 Autumn 🍂 in truly Seoul, South Korea

Tripadvisor 评级 5.0/5

GrandTour31791967648 经 TripAdvisor 认证的评论

My family just wanted to share my heartfelt appreciation for the exceptional service we received at Naru Seoul Hotel! Our concierge, April, went above and beyond to make our stay memorable. Despite the language barrier, she was incredibly patient and took the time to show us around the hotel, including the panoramic view of the river. She even surprised my youngest child with local snacks and a lovely hotel fragrance as a keepsake. Her kindness and warmth made our stay truly unforgettable, and we're so grateful for her hospitality. If you're looking for a hotel that truly cares about its guests, look no further than Naru Seoul Hotel. Thank you, April, for making our trip so special! 👍"

Dear kw tay, Warm greetings from Hotel Naru Seoul – MGallery. Thank you sincerely for choosing Hotel Naru Seoul – MGallery and for taking the time to share such a warm and heartfelt review of your family’s recent stay with us. We are delighted to hear that you enjoyed the late autumn season in Seoul and that your experience at our hotel was truly memorable. It brings us great joy to know that April, our concierge team member, was able to assist your family with such care and dedication. Her thoughtful guidance, attention to your children, and warm hospitality are qualities we deeply value, and your kind words will be shared with her as a wonderful encouragement. We are equally pleased that the panoramic river view and small gestures prepared for your youngest child added comfort and joy to your family’s stay. Ensuring that each guest feels welcomed and well cared for is one of our highest priorities, and your feedback assures us that we are on the right path. Thank you once again for your generous compliments and for recommending our hotel. We truly hope to welcome you and your family back to Hotel Naru Seoul – MGallery on your next visit to Korea, where we will be honored to create another memorable experience for you. Warm regards, Simon Kim General Manager Hotel Naru Seoul – MGallery

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其他网络用户评价我们的酒店

  • 399 评论 8.8/10 位置
  • 824 评论 9.1/10 房间
  • 707 评论 9.3/10 服务
  • 249 评论 9.3/10 清洁度
  • 221 评论 9.4/10 氛围
  • 216 评论 9.4/10 早餐
  • 147 评论 8.1/10 游泳池
  • 8 评论 10/10 可持续性

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