首尔大使费尔蒙酒店

客户意见评级 (ALL 评级) 4.5/5 3,376 评论

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描述

酒店其他优惠

  • 现代化的接待处,提供快捷的自助登记入住和退房亭。

  • 大多数客房可欣赏汉江全景。

  • 费尔蒙健身俱乐部将于每月第三个周二关闭(可能会有变化)

  • 通过地下人行道可直达韩国最大的百货公司和首尔地铁。

我们的客房

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酒店位置

首尔大使费尔蒙酒店

汝矣岛路 108 号首尔费尔蒙酒店, 永登浦区汝矣洞
07335 首尔
韩国

GPS:37.525269, 126.929134

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  3,376 评论

TripAdvisor 评级  5.0/5  561 评论

卓越奖 2023

Excellent hotel

Tripadvisor 评级 5.0/5

travlnbug Couples - 经 TripAdvisor 认证的评论

The Fairmont Ambassador is a beautiful hotel with excellent service. Everything about our stay was superb! The concierge/front desk team arranged several reservations for us and recommended private and group tours. Thank you for a lovely stay.

Dear travlnbug, We very much appreciate your comments regarding your stay at the Fairmont Ambassador Seoul. Providing excellent service and ensuring our guests have a memorable stay is always our top priority, and we're thrilled to know that you found everything superb. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It was our pleasure to host you, and we look forward to welcoming you back for another lovely stay in the future. Sincerely, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

服务不错,洗发水和护发素不错

客户意见评级 5.0/5

Beverly 朋友住宿 - 所有已确认评论

我很喜欢lelabo Rose 31的洗发水和护发素,非常喜欢

Dear Yi Han W., We very much appreciate your comments regarding your stay at the Fairmont Ambassador Seoul. We're delighted to hear that you enjoyed the Le Labo Rose 31 shampoo and conditioner during your stay. Providing high-quality amenities for our guests is important to us, and we're pleased to know that you found them to your liking. Your comments will be shared with our team and it will serve as an encouragement to all of our staff as we strive t o contrinuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Kim Guest Experience & Quality Assurance Manager

Exceptional customer service.

Tripadvisor 评级 5.0/5

Go07872208729 经 TripAdvisor 认证的评论

Thank you so much, Yoony and Claire, for your exceptional customer service from the time we arrived in the lobby until we left the hotel. You were more professional than any other hotelier in the many hotels I have been to, and I will definitely be back to see you both again.

Dear Go07872208729, Thank you very much for your feedback regarding your recent stay at our hotel. Yoony and Claire are thrilled to receive your commendation for their exceptional customer service. They take great pride in ensuring that every guest feels welcome and well taken care of from the moment they arrive until their departure. Your recognition of their professionalism means a lot to them and serves as a testament to their dedication to providing top-notch service. We are genuinely grateful for your kind words and the trust you have placed in us. It would be our pleasure to welcome you back to our hotel on your next visit. Please do not hesitate to reach out to us if there is anything we can assist you with in the meantime. Thank you once again for choosing to stay with us. We look forward to the opportunity to host you again soon. Warm regards, Claire Kim Guest Experience & Quility Assurance Manager Fairmont Ambassador Seoul

Best business hotel in Seoul.

Tripadvisor 评级 5.0/5

GHGDPS 商务住宿 - 经 TripAdvisor 认证的评论

The premier business hotel in Seoul is highly commendable. The rooms boast impeccable cleanliness, complemented by excellent customer service from both the front office and housekeeping teams. The restaurant also stands out, adding to the overall positive experience. I highly recommend this hotel and plan to return in the future.

Dear GHGDPS, Thank you for taking the time to share your experience with us. We are delighted to hear that your stay at Fairmont Ambassador Seoul was highly commendable. It brings us immense pleasure to know that you found our rooms to be impeccably clean and that you were impressed by the excellent customer service provided by both our front office and housekeeping teams. Ensuring our guests' comfort and satisfaction is always our top priority. We are equally thrilled to learn that our restaurant stood out for you, contributing to your overall positive experience during your stay with us. Your recommendation means a lot to us, and we are honored that you plan to return in the future. We look forward to welcoming you back and providing you with another exceptional stay. Once again, thank you for choosing our hotel, and please do not hesitate to reach out to us if you require any assistance with your future reservations or have any special requests. Warm regards, Claire Kim Guest Experience & Quility Assurance Manager

Perfection !

Tripadvisor 评级 5.0/5

Cayan118 Friends getaway - 经 TripAdvisor 认证的评论

It was a perfect stay at the Fairmont Ambassador Seoul hotel. The staff was warm and friendly, yet professional, led by their very hands-on engaging General Manager, Franck Loison. He’s always seen chatting with hotel guests, making us smile and feel so welcome at his luxury hotel. And the staffs’ attention to detail and little gestures were excellent, they made my stay more memorable. We had dinner on 29th floor, in their french restaurant, Mariposa. Every dish was like an art, each had a delicate texture and flavour, in nice ambience - elegant interior decor and stunning city views of lit-up skyscrapers. It was an unforgettable dinner experience ! Bottom line, the hotel has far exceeded my expectations !

Dear Cayan118, Warm greetings from Fairmont Ambassador Seoul. Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you had a perfect stay at Fairmont Ambassador Seoul. We are particularly pleased to know that you found our staff warm, friendly, and professional, with special appreciation for our General Manager, Franck Loison. We take pride in ensuring that our guests feel welcomed and valued throughout their stay. It's wonderful to hear that you enjoyed the attention to detail and little gestures that made your stay more memorable. We strive to create exceptional experiences for all our guests, and it's truly rewarding to hear that we succeeded in exceeding your expectations. We are also thrilled that you had an unforgettable dining experience at Mariposa, our French restaurant on the 29th floor. Your compliments on the culinary artistry, elegant ambiance, and stunning city views are greatly appreciated. Once again, thank you for choosing Fairmont Ambassador Seoul hotel for your stay. We look forward to welcoming you back for another memorable experience in the future. Warm regards, Claire Kim Quality Assurance & Guest Experience Manager Fairmont Ambassador Seoul

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其他网络用户评价我们的酒店

  • 552 评论 9.5/10 位置
  • 941 评论 8.9/10 房间
  • 1,057 评论 8.6/10 服务
  • 384 评论 9.3/10 氛围
  • 350 评论 9.2/10 清洁度
  • 300 评论 8.3/10 舒适度
  • 276 评论 9/10 早餐
  • 260 评论 8.7/10 设施

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