首尔大使费尔蒙酒店

客户意见评级 (ALL 评级) 4.6/5 2,413 评论

首尔大使费尔蒙酒店 - Image 1
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描述

酒店其他优惠

  • 现代化的接待处,提供快捷的自助登记入住和退房亭。

  • 大多数客房可欣赏汉江全景。

  • 费尔蒙健身俱乐部将于每月第三个周二关闭(可能会有变化)

  • 通过地下人行道可直达韩国最大的百货公司和首尔地铁。

我们的客房

预订此酒店
客房 1

酒店位置

首尔大使费尔蒙酒店

汝矣岛路 108 号首尔费尔蒙酒店, 永登浦区汝矣洞
07335 首尔
韩国

GPS:37.525269, 126.929134

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  2,413 评论

TripAdvisor 评级  4.9/5  1,095 评论

卓越奖 2025

DELICIOUS AND OVERLOADED WITH KINDNESS

Tripadvisor 评级 5.0/5

Julia Y 经 TripAdvisor 认证的评论

Dear Julia Y, Thank you so much for your kind and heartfelt words. We are absolutely delighted to hear that you enjoyed the food, especially the bread, and that every meal brought a sense of joy to your dining experience. Your generous compliments about the service truly mean a lot to us. We’re especially grateful for your recognition of May’s genuine kindness and warm welcome — we will be sure to share your lovely feedback with her, as it will certainly brighten her day. It was our pleasure to have you with us, and we are honored to have earned your recommendation. We look forward to welcoming you back again very soon. Warmest regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Great hotel

Tripadvisor 评级 5.0/5

Colleen J 经 TripAdvisor 认证的评论

Dear Colleenj, Thank you very much for taking the time to share such kind words about your recent stay with us. We are truly delighted to hear that you enjoyed the overall experience—from our service and room condition to our facilities including the restaurant and bar. It is especially wonderful to know that Amy at Reception left a positive impression and that our team’s English communication was helpful throughout your stay, including with taxi arrangements. Your recommendation means a great deal to all of us. We sincerely hope to welcome you back in the near future for another memorable visit. With warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Best Aperol Spritz @M29 (Emily 👍)

Tripadvisor 评级 5.0/5

Gigi L Friends getaway - 经 TripAdvisor 认证的评论

Dear Gigi L, Thank you so much for your wonderful feedback. We're delighted to hear that Emily’s Aperol Spritz was the best you’ve ever had and that her warm and attentive service made your friend’s birthday celebration truly memorable. Your kind words mean a great deal to us, and I’ll be sure to share them with Emily. We look forward to welcoming you back again—hopefully very soon. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Housekeeper broke my laptop

Tripadvisor 评级 1.0/5

Sabina P 经 TripAdvisor 认证的评论

Dear Sabina P, You are claiming that a housekeeper damaged your laptop while it was left closed on the desk in your room. However, no evidence was provided to support this claim. After a careful internal investigation—including a review of housekeeping schedules and discussions with the team—we found no indication of misconduct or mishandling. In the absence of any proof, we were unfortunately unable to assume responsibility. Additionally, we have received on our duty manager phone your comments and remarks that are disrespectful toward our staff, which we cannot accept. While we always welcome constructive feedback and are committed to resolving any legitimate concerns, we also have a responsibility to protect the integrity and dignity of our team members. We did offer a goodwill gesture on-site as a sign of empathy, even though we were not at fault, but it was not well received. Best Regards, Franck Loison General Manager

amazing

Tripadvisor 评级 5.0/5

Gokce A 经 TripAdvisor 认证的评论

Dear Gokce A, Thank you very much for your kind words and for taking the time to share your experience with us. We are truly delighted to hear that you had such an amazing time during your visit. It’s especially heartwarming to know that our staff, particularly Raphael, made a positive impression and ensured you felt well taken care of throughout your time with us. Your generous recommendation means a great deal to us, and we are grateful that you chose to spend your time here. We hope to have the pleasure of welcoming you back soon for another memorable experience with great food and beautiful views. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

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其他网络用户评价我们的酒店

  • 609 评论 9.4/10 位置
  • 856 评论 8.5/10 房间
  • 1,074 评论 8.6/10 服务
  • 344 评论 9.4/10 氛围
  • 320 评论 7.8/10 舒适度
  • 302 评论 8.7/10 清洁度
  • 274 评论 8.8/10 设施
  • 241 评论 8.7/10 早餐

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