Fairmont Ambassador Seoul 5 星

客户意见评级 (ALL 评级) 4.6/5 2,528 评论

保证最优惠房价
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汝矣岛路 108 号首尔费尔蒙酒店, 永登浦区汝矣洞, 07335 首尔, 韩国

描述

酒店其他优惠

  • 现代化的接待处，提供快捷的自助登记入住和退房亭。

  • 大多数客房可欣赏汉江全景。

  • 费尔蒙健身俱乐部将于每月第三个周二关闭（可能会有变化）

  • 通过地下人行道可直达韩国最大的百货公司和首尔地铁。

我们的客房

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酒店位置

Fairmont Ambassador Seoul

汝矣岛路 108 号首尔费尔蒙酒店, 永登浦区汝矣洞
07335 首尔
韩国

GPS:37.525269, 126.929134

电话
传真 +82 2-3395-6170

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  2,528 评论

TripAdvisor 评级  4.9/5  1,449 评论

卓越奖 2025

Great room, amazing food, and overall a really comfortable, enjoyable stay.

Tripadvisor 评级 5.0/5

Lucas A 经 TripAdvisor 认证的评论

I really enjoyed my stay here. The room was big, beautifully decorated, and had a really cool design. The bed was super comfortable as well. Dinner and breakfast were delicious, and if you love desserts, you’re definitely going to enjoy the ones they serve at dinner. Overall, a great experience.

Dear Lucas A, Thank you very much for choosing Fairmont Ambassador Seoul and for taking the time to share your wonderful feedback. We are delighted to learn that you enjoyed a comfortable and enjoyable stay with us, especially the spacious and beautifully designed room as well as the quality of our dinner and breakfast offerings. It is also a pleasure to hear that our dessert selections added to the delight of your dining experience. Your kind words are a great motivation for our team as we continuously strive to deliver memorable stays for all our guests. We truly appreciate your support and look forward to welcoming you back for another exceptional visit in the near future. Warm regards, John Park Director of Rooms Fairmont Ambassador Seoul

Excellent Services

Tripadvisor 评级 5.0/5

Alexanderv Y 经 TripAdvisor 认证的评论

I arrived at your hotel from the US last night and was warmly welcomed at the entrance by SUNNY. She handled my check-in efficiently and shared important information about my stay. SUNNY is pleasant, funny, smart, and demonstrates outstanding customer service skills, and she deserves to be singled out and commended. I also met SAM at the front desk. who graciously provided me with an upgrade and greeted me with a great smile, another fine example of the wonderful staff at your hotel. I only stayed 5 days and 4 nights, and needlessly to say, I will be back. Alex Y

Dear alexandervy2025, Warm greetings from Fairmont Ambassador Seoul. Thank you very much for choosing to stay with us and for taking the time to share such a wonderful review. We are truly delighted to learn that you received a warm welcome upon arrival and that both Sunny and Sam contributed to making your stay exceptional. Your kind words regarding their professionalism, attentiveness, and hospitality are sincerely appreciated. We will ensure that your compliments are personally shared with them, as such recognition serves as a great source of motivation for our team. It is our utmost priority to provide a comfortable and memorable experience for every guest, and we are thrilled to know that we succeeded during your visit. We are honored by your intention to return and very much look forward to welcoming you back for another outstanding stay in the near future. Once again, thank you for your thoughtful review and for choosing Fairmont Ambassador Seoul. Warm regards, John Park Director of Rooms Fairmont Ambassador Seoul

Not the best start, but the staff were so nice

Tripadvisor 评级 4.0/5

GrandTour68206844175 经 TripAdvisor 认证的评论

I come to Seoul fairly often for work, and this stay didn’t start off very well. The check-in wasn’t very welcoming for a five-star hotel, and the breakfast was a bit disappointing too the hot dishes weren’t really hot. Things changed when I met a staff member named Jack while taking the elevator from the lobby. It looked like he was going to a lower floor than I was, but when he saw which floor I was going to, he canceled his own and let me go first. When I got off, my friend and I had quite a lot of luggage, and he immediately came over to help. He carried everything up to our room himself without us even asking. His kindness really made a difference in my stay. I’m in Busan for a short trip at the moment, but I’ll be back in Seoul soon. Hopefully, next time everything goes smoothly from the start.

Dear GrandTour68206844175, Warm greetings from Fairmont Ambassador Seoul. Thank you for taking the time to share your detailed feedback with us. We sincerely apologize that your stay did not begin as smoothly or as welcoming as it should have at a five-star property, and that breakfast did not fully meet your expectations. Your comments regarding service attentiveness and hot food temperature have been shared with the relevant departments to ensure prompt improvements. On a positive note, we are truly pleased to hear that Jack’s thoughtful assistance made a meaningful difference during your stay. Your kind recognition will be passed along to him and the team — it will certainly serve as great motivation. We appreciate your continued visits to Seoul and truly hope that your next stay with us reflects the warm hospitality and high standards we are committed to delivering from the very first moment. We look forward to welcoming you back soon and ensuring a seamless and exceptional experience throughout your stay. Warm regards, John Park Director of Rooms Fairmont Ambassador Seoul

客户意见评级 2.5/5

Yajun Z. 商务住宿 - 所有已确认评论

行李寄存处，有遗忘行李给我。明明是寄存处的失责，给我送行李到机场还要我自费。

Good hotel, restaurant service poor

Tripadvisor 评级 4.0/5

zakia633 经 TripAdvisor 认证的评论

Stayed 6 nights recently. Hotel is gorgeous inside and the rooms are very spacious with decent amenities. Location was about 40 min from ICN and it’s attached to the Hyundai Mall and close walking distance to IFC mall. All call be reached indoors. What I didn’t appreciate was the restaurant. I paid 80000 local currency for breakfast which I would rate a 6/10 for the price. No fresh juices, smoothies, or a range of fresh fruit. Service was ok, they don’t even offer to get you water - I asked and they directed me to where the water was located. This for a 5 star restaurant is very poor I would expect more for the price I paid. Also toothbrush and toothpaste is not available in the room - you have to pay for it.

Dear zakia633, Warm greetings from Fairmont Ambassador Seoul, and thank you for taking the time to share your recent experience with us. We are delighted to hear that you enjoyed our beautiful interiors, spacious rooms, and the convenience of our location connected to shopping malls nearby. Such feedback is truly motivating for our team. At the same time, we would like to sincerely apologize for the disappointment you encountered with our breakfast offerings and service. We understand how important attentive service and a well-curated selection are to our guests, especially at a five-star hotel. Your comments regarding the beverage selection and water service have been shared with our restaurant leadership team for further review and improvement. Regarding the toothbrush and toothpaste, we apologize for any inconvenience caused. In accordance with local environmental sustainability guidelines, these items are available upon request for a nominal fee. However, we recognize the importance of communicating this more clearly to ensure a smoother guest experience. Your feedback is invaluable as it helps us continue to elevate the level of service and hospitality we aim to deliver. We truly hope to have the opportunity to welcome you again and provide you with a more seamless and satisfying stay. Thank you once again for sharing your thoughts. Warm regards, John Park Director of Rooms Fairmont Ambassador Seoul

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 607 评论 9.4/10 位置
  • 856 评论 8.6/10 房间
  • 1,081 评论 8.6/10 服务
  • 5 评论 6.7/10 上网
  • 348 评论 9.4/10 氛围
  • 322 评论 8.1/10 舒适度
  • 292 评论 8.7/10 清洁度
  • 253 评论 8.6/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。