首尔大使费尔蒙酒店

客户意见评级 (ALL 评级) 4.6/5 2,519 评论

首尔大使费尔蒙酒店 - Image 1
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描述

酒店其他优惠

  • 现代化的接待处,提供快捷的自助登记入住和退房亭。

  • 大多数客房可欣赏汉江全景。

  • 费尔蒙健身俱乐部将于每月第三个周二关闭(可能会有变化)

  • 通过地下人行道可直达韩国最大的百货公司和首尔地铁。

我们的客房

预订此酒店
客房 1

酒店位置

首尔大使费尔蒙酒店

汝矣岛路 108 号首尔费尔蒙酒店, 永登浦区汝矣洞
07335 首尔
韩国

GPS:37.525269, 126.929134

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  2,519 评论

TripAdvisor 评级  4.9/5  1,052 评论

卓越奖 2025

Best Aperol Spritz @M29 (Emily 👍)

Tripadvisor 评级 5.0/5

Gigi L Friends getaway - 经 TripAdvisor 认证的评论

Housekeeper broke my laptop

Tripadvisor 评级 1.0/5

Sabina P 经 TripAdvisor 认证的评论

amazing

Tripadvisor 评级 5.0/5

Gokce A 经 TripAdvisor 认证的评论

Dear Gokce A, Thank you very much for your kind words and for taking the time to share your experience with us. We are truly delighted to hear that you had such an amazing time during your visit. It’s especially heartwarming to know that our staff, particularly Raphael, made a positive impression and ensured you felt well taken care of throughout your time with us. Your generous recommendation means a great deal to us, and we are grateful that you chose to spend your time here. We hope to have the pleasure of welcoming you back soon for another memorable experience with great food and beautiful views. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

The most terrible Fairmont hotel.

Tripadvisor 评级 2.0/5

krupa2017 经 TripAdvisor 认证的评论

Dear Atul P, We would like to provide some context regarding the situation mentioned. One of the guests in your group caused extensive damage to his room by running hot water in the shower continuously, creating a high-humidity environment that affected the integrity of the space. As per hotel policy, a damage charge was applied. Unfortunately, the situation escalated, and due to aggressive behavior toward our staff, local authorities were involved. In Korea, calling the police in such cases is a standard safety protocol to ensure calm resolution and protect all parties involved. Regarding your breakfast experience, we understand your frustration. However, our team must follow set operating hours and policies to ensure fairness to all guests. While we strive to accommodate whenever possible, requests made outside service hours may not always be fulfilled. As for the lobby area, it is designed as a part of our lobby lounge, where seating is reserved for patrons. We apologize if this was not communicated clearly, but our team is trained to manage the space respectfully while upholding hotel standards. Best Regards, Franck Loison General Manager

Exceptional Service

Tripadvisor 评级 5.0/5

dahye l Friends getaway - 经 TripAdvisor 认证的评论

Dear Ariel, Thank you very much for taking the time to share such warm and thoughtful feedback about your recent visit to the Fairmont Atrium Lounge. We are truly honored to have welcomed you back to Korea and to have been a part of your special day. We are especially delighted to hear that the ambiance, fresh pastries, and tea met your expectations and allowed you to enjoy a peaceful and elegant moment with your friend. It is also incredibly rewarding to know that Jayden's attentive and heartfelt service left a lasting impression. Your appreciation means a great deal to us, and we very much look forward to welcoming you back to the Lounge on your next visit. With warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 619 评论 9.4/10 位置
  • 864 评论 8.5/10 房间
  • 1,090 评论 8.6/10 服务
  • 351 评论 9.4/10 氛围
  • 313 评论 7.8/10 舒适度
  • 310 评论 8.8/10 清洁度
  • 281 评论 8.7/10 设施
  • 246 评论 8.8/10 早餐

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