首尔大使费尔蒙酒店

客户意见评级 (ALL 评级) 4.6/5 3,937 评论

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描述

酒店其他优惠

  • 现代化的接待处,提供快捷的自助登记入住和退房亭。

  • 大多数客房可欣赏汉江全景。

  • 费尔蒙健身俱乐部将于每月第三个周二关闭(可能会有变化)

  • 通过地下人行道可直达韩国最大的百货公司和首尔地铁。

  • 餐厅的营业时间可能会根据政府规定而更改。

我们的客房

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酒店位置

首尔大使费尔蒙酒店

汝矣岛路 108 号首尔费尔蒙酒店, 永登浦区汝矣洞
07335 首尔
韩国

GPS:37.525269, 126.929134

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 会议室

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  3,937 评论

TripAdvisor 评级  5.0/5  424 评论

卓越奖 2023

Spacious/clean room, luxurious fitness and swimming pool, friendly staff, executive lounge

Tripadvisor 评级 5.0/5

Neroli S Couples - 经 TripAdvisor 认证的评论

I liked the hotel so much that I visited several times during my business trip to Seoul this year. It is a newly built hotel, and I am always impressed by the luxurious lobby, clean rooms, photogenic swimming pool and fitness center, and friendly staff. Fairmont Gold Room was price-worthy with easy access to the Executive Lounge for private check-in and out, an all-day coffee break, the evening happy hour with various selections of wine liquor, and food.

We had excellent service from Derekz

Tripadvisor 评级 5.0/5

borntop b 经 TripAdvisor 认证的评论

I visited the buffet restaurant to celebrate my wife’s birthday. The food and beverage was fabulous and the customer service was extraordinary. Especially the service provided by Derek was really nice. Thank you for you service.

Excellent Experience

Tripadvisor 评级 5.0/5

Resort11231346403 经 TripAdvisor 认证的评论

I had an amazing stay at this hotel! The staff were incredibly friendly and made me feel welcome. The location was perfect, with easy access to attractions. The hotel's design was stunning, combining modern aesthetics with comfort. The food was delicious and exceeded my expectations. I highly recommend this hotel for a memorable and enjoyable experience.

Dear B G, Thank you very much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at Fairmont Ambassador Seoul. Our team strives to deliver the highest level of service to each and every guest, and we are delighted that we were able to exceed your expectations. Your kind words are truly appreciated and will be shared with the entire team. It would be our pleasure to welcome you back for another unforgettable stay. Thank you. Best regards, Scott Song Quality & Guest Experience Manager Fairmont Ambassador Seoul

Lovely stay in a luxury hotel.

Tripadvisor 评级 5.0/5

ye0ck Couples - 经 TripAdvisor 认证的评论

We loved staying in this hotel! Everything was new and had a luxury feel. The room and bathroom were spacious. Toilets had a fantastic bidet system. Staff were friendly and helpful in booking taxis and answering our queries. The location is convenient for meetings in the area and is also walking distance to the Yeouido Hangang park where you can enjoy the views of the Han river while enjoying a picnic. It may be a little far for other usual tourist spots in Seoul. Things to improve upon - pillows were a little too soft for comfort, breakfast spread was not as extensive for the price but was more than adequate.

Dear Ckyeo, Thank you for your kind words and wonderful photo regarding your stay at Fairmont Ambassador Seoul. We are delighted to hear that you loved your time with us and found everything to have a luxurious feel. Assisting with taxi bookings and answering queries are all part of ensuring a seamless stay for our guests. Our team strives to deliver the highest level of service to each and every guest, and we are delighted that we were able to exceed your expectations. We are also pleased to hear that the location was convenient for your meetings in the area, as well as being within walking distance of Yeouido Hangang Park. The park offers beautiful views of the Han River, creating a perfect setting for picnics and relaxation. While we take note of your feedback regarding the pillows being too soft, we appreciate your understanding that preferences can vary when it comes to bedding comfort. Our aim is always to provide a comfortable sleep experience, so we will review this aspect further. Regarding breakfast, we apologize if you felt that the spread was not as extensive as expected given its price. However, we are glad it still met your needs adequately. Your comments will be taken into consideration as we continuously work on enhancing our breakfast offerings. Thank you once again for choosing our hotel and providing valuable feedback. We hope to have the pleasure of welcoming you back in the future. Thank you. Best regards, Scott Song Quality & Guest Experience Manager Fairmont Ambassador Seoul

Quality peaceful breakaway in the heart of busy Yeuido

Tripadvisor 评级 5.0/5

Mathieu a 经 TripAdvisor 认证的评论

It's a delight to gently wake up to such stunning views of han river, which is only 5 minutes away and ideal for an evening jogging or walk, especially with the great weather we've been treated the last few days. The room is silent, calming, and the bed is one of the best I've had in Korea (where mattresses can easily be into the firmer side). Staff is by far the most attentional and kind I've encountered here, always welcoming with a smile no matter the time of day or night. I went swimming and forgot my pair of googles, and the manager went above and beyond, ending up giving me her personal ones so I wouldn't have to buy new ones. Few minors cons : not a lot of channels on TV, and Netflix was only available on the main living room TV - would have been nice to access it from the bedroom as well. Room service is excellent in quality but quantities are small and quite overpriced (55k for a burger, although very good).

Dear Mathieu a, Thank you for your kind words and wonderful photo regarding your stay at Fairmont Ambassador Seoul. We are thrilled to hear that you enjoyed waking up to stunning views of the Han River. We are glad that you found your room to be silent, calming, and equipped with one of the best beds you've experienced in Korea. We strive to provide comfortable accommodations for all our guests. Our staff takes great pride in providing attentive and kind service, and it is heartwarming to hear that they welcomed you with a smile regardless of the time of day or night. We are delighted that our manager went above and beyond by lending you her goggles when you forgot yours for swimming. Going the extra mile for our guests is what we aim for. We appreciate your feedback regarding the TV channels and Netflix availability. Your comments will be shared with our team as we continuously work towards improving our services and amenities. Regarding room service, while we are pleased to know that you found the quality excellent, we apologize if you felt the quantities were small or overpriced. We value your input and will consider this as we review our offerings. Once again, thank you for choosing our hotel and taking the time to provide us with valuable feedback. We hope to have another opportunity to welcome you back in the future. Thank you. Best regards, Scott Song Quality & Guest Experience Manager Fairmont Ambassador Seoul

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其他网络用户评价我们的酒店

  • 537 评论 9.7/10 位置
  • 1,022 评论 9.1/10 房间
  • 1,150 评论 9.1/10 服务
  • 416 评论 9.3/10 氛围
  • 382 评论 9.6/10 清洁度
  • 302 评论 8.5/10 舒适度
  • 296 评论 8.9/10 早餐
  • 267 评论 8.6/10 食物

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