首尔大使费尔蒙酒店

客户意见评级 (ALL 评级) 4.5/5 3,231 评论

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描述

酒店其他优惠

  • 现代化的接待处,提供快捷的自助登记入住和退房亭。

  • 大多数客房可欣赏汉江全景。

  • 费尔蒙健身俱乐部将于每月第三个周二关闭(可能会有变化)

  • 通过地下人行道可直达韩国最大的百货公司和首尔地铁。

我们的客房

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酒店位置

首尔大使费尔蒙酒店

汝矣岛路 108 号首尔费尔蒙酒店, 永登浦区汝矣洞
07335 首尔
韩国

GPS:37.525269, 126.929134

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  3,231 评论

TripAdvisor 评级  5.0/5  670 评论

卓越奖 2024

Fairmont experience

Tripadvisor 评级 5.0/5

Lila1208ct 经 TripAdvisor 认证的评论

It was a very nice Hotel. I liked the fact that it is linked with Hyundai Dpt store. I had a good moment at the lounge on the 3rd floor, the food is very fresh compliments to the chefs and thank you for the service, Duco and Hyuna. I hope to come back soon.

Dear Lila1208ct, Thank you for your kind feedback and for choosing our hotel. We are delighted to hear that you enjoyed your stay and appreciated the connection with the Hyundai Department Store. We are especially pleased to know that you had a pleasant experience at the Gold Lounge and enjoyed the fresh food. Your compliments to our chefs are greatly appreciated. We will also be sure to pass along your thanks to Duco and Yuna for their exceptional service. We look forward to welcoming you back in the future. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Great location

Tripadvisor 评级 5.0/5

Florence C 经 TripAdvisor 认证的评论

Well located, friendly staff and excellent breakfast with many choices. Connected to Hyundai Mall and underground subway. Concierge staff able to secure hair salon appointment for the next day for my daughter and I at Hyundai Mall. Will stay this hotel again.

Dear J9207UHflorencec, Thank you for your wonderful feedback and for choosing to stay with us at Fairmont Ambassador Seoul. We are delighted to hear that you found our location convenient, our staff friendly, and our breakfast offerings excellent. It's great to know that our connection to Hyundai Mall and the underground subway was beneficial for you. We're also pleased that our concierge staff could assist in securing a hair salon appointment for you and your daughter. We are thrilled to hear that you plan to stay with us again. Your kind words are truly appreciated, and we look forward to welcoming you back in the near future. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

More than a 5-star hotel; a 5-star experience!

Tripadvisor 评级 5.0/5

Mina P 经 TripAdvisor 认证的评论

I was motivated to select the Fairmont Ambassador Seoul over other hotels in Yeouido because of the online reviews, and I was not disappointed.  The Fairmont Ambassador's immaculate, pristine lobby and décor; perfect location; guest suite design; amenities; high quality food; and superlative staff service outpaced my expectations daily and far exceeded the price. I would rate all the lobby staff's responsiveness and efficiency as superior.  In particular, I've never fully appreciated the value of hotel concierge desks because I've never seen 5-star concierge services until now.  In particular, Camille's assistance to me was beyond impressive; it was priceless.  Besides her impeccable professionalism and flawless English, her sincerity and genuine concern were consistently evident as she helped me locate vegetarian options, local destinations, and as she compensated for my Korean language gap with local texts and calls.  During my entire stay, Fairmont Ambassador's staff throughout the hotel confirmed that I was not just a valued guest, but a welcomed and appreciated guest.  I look forward to staying here again.

Dear w20202020, Thank you very much for sharing your exceptional experience at the Fairmont Ambassador Seoul. We are delighted to hear that you chose our hotel based on online reviews and that we lived up to your expectations. We are thrilled that you appreciated our immaculate lobby, perfect location, guest suite design, amenities, and high-quality food. It is particularly gratifying to know that our staff's service, especially our concierge desk, exceeded your expectations. We will pass along your kind words to Camille, who will be delighted to hear that her assistance made such a positive impact on your stay. Your recognition of our team's efforts to make you feel like a valued and appreciated guest is the highest compliment we could receive. We are committed to maintaining the highest standards of service, and your feedback motivates us to continue striving for excellence. We look forward to welcoming you back to the Fairmont Ambassador Seoul on your next visit. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

位置好

客户意见评级 5.0/5

匿名 家庭住宿 - 所有已确认评论

位置很好,房间也很干净,就是牙刷需要花钱买,有点不太友好,哈哈哈

Dear Yu Lan Z., Thank you for your feedback regarding your recent stay with us at the Fairmont Ambassador Seoul. We are pleased to hear that you found our location convenient and our rooms clean. Regarding the toothbrushes, we regret any inconvenience caused. Due to government regulations, disposable items are no longer provided as complimentary, effective from March. If there is anything else we can assist you with, please feel free to let us know. We appreciate your understanding and look forward to welcoming you back in the future. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

价格贵,空气不流通

客户意见评级 0.5/5

匿名 情侣住宿 - 所有已确认评论

首先住的房间,对面的大厦对着房间 从风水来讲叫尖角煞。就是得非常不舒服。 第二点,没有窗户,整个闷的不行,开空调都潮湿的不行。 第三点,这么潮湿不能放一个除湿机吗?这么贵的酒店。 第四点,床品很差劲,价格还贵

Dear Yan Qi S., Thank you for taking the time to provide your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced. First and foremost, we regret that the room facing the building opposite caused discomfort during your stay. We understand the importance of Feng Shui. However, rooms are assigned according to guest preferences shared in advance or upon request. Regarding the windows, please allow us to explain that they are designed to remain closed for safety reasons. We aim to ensure the safety and security of all our guests. We apologize for the humidity in the room and any discomfort it may have caused. We would like to inform you that dehumidifiers are available upon request, and we are sorry that this option was not communicated to you earlier. Lastly, we are deeply sorry to hear that the bedding did not meet your expectations. Your feedback is invaluable, and we will review our current standards to ensure improvements are made. We genuinely appreciate your input, as it helps us continually improve our services. Should you have any further concerns or require assistance, please do not hesitate to contact us directly. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

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其他网络用户评价我们的酒店

  • 607 评论 9.6/10 位置
  • 964 评论 8.6/10 房间
  • 1,085 评论 8.5/10 服务
  • 389 评论 9.4/10 氛围
  • 355 评论 8.4/10 清洁度
  • 322 评论 8.2/10 舒适度
  • 273 评论 8.6/10 设施
  • 269 评论 8.9/10 早餐

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