首尔龙山美爵大使酒店公寓 5 星

客户意见评级 (ALL 评级) 4.7/5 543 评论

保证最优惠房价
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Cheongpa Ro 20 Gil 95, Yongsan Gu, 04372 首尔, 韩国

描述

酒店其他优惠

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Each room with full kitchen

  • Pet-friendly service

  • Panoramic river view and city view

我们的客房

客房

高级套房，设有 1 间卧室、1 张特大床和高级沙发床

  • 4 个人最多
  • 65 m² / 699 sq ft
  • 床上用品 1 x 特大床

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酒店位置

首尔龙山美爵大使酒店公寓

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 首尔
韩国

GPS:37.531881, 126.962027

电话
传真 +82 2-2223-7778

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

A LA MAISON WINE & DINE

高端现代化法国小酒馆设有精选葡萄酒吧。店内完美融合了东西方设计元素，周围绿树环绕，营造出非凡和宁静的环境。客人可以在国际酒单上选购一瓶上等葡萄酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  543 评论

TripAdvisor 评级  5.0/5  677 评论

卓越奖 2024

Our best hotel experience in Seoul.

Tripadvisor 评级 5.0/5

Mobile36008449138 经 TripAdvisor 认证的评论

Service is way beyond a 5star experience. The cleanliness and staff service are excellent. Kudos to Ms Pauline for helping us in everything that she can especially when it comes to translation and transportation. Highly recommended for families and travel buddies.

Love this place

Tripadvisor 评级 5.0/5

Maria D 经 TripAdvisor 认证的评论

I usually stay at the Conrad/hilton in yeoido, but recently stayed at the Grand mercure due to schedule conflicts. Wow, I really loved this place! The front desk and concierge staff were so kind and helpful. The room was modern, and I loved the le labo amenities (hot commodity back home in Chicago). The breakfast (I’m not gonna lie) was amazing, and I loved getting to try new foods every day. Also, this place has legit good baguettes. (Sorry Conrad!)

Dear MariadS7603PX, We very much appreciate your comments regarding your stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you so much for sharing your amazing experience! We are truly honored that you chose Grand Mercure for your stay and even more delighted to hear how much you enjoyed it. Our team at the front desk and concierge will be thrilled by your kind words! We are glad you appreciated the modern room, Le Labo amenities, and the variety of our breakfast offerings—including those baguettes! 😊 We hope to welcome you back again soon—whether it's for business or leisure—and continue to exceed your expectations. Safe travels back to Chicago! 🛫 Sincerely, Pauline, Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Perfect experience

Tripadvisor 评级 5.0/5

Salomé C 经 TripAdvisor 认证的评论

The hotel is very accommodating and pretty! The room I got was very comfortable and quiet. Not to mention the breakfast, it’s perfect. Also, all the staff was very kind and helpful. I really recommend it and I’m already planning on coming back !

Dear 238salom_c, We very much appreciate your comments regarding your stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect experience and enjoyed our comfortable, quiet rooms and delicious breakfast. Your kind words about our staff mean a lot to us—they work hard to ensure every guest feels welcome and cared for. We are delighted that you're already planning your next visit, and we can't wait to welcome you back for another memorable stay! 😊 Wishing you an excellent end of the year & an amazing 2025! Sincerely, Pauline, Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

房務人員服務很糟

客户意见评级 2.5/5

匿名 情侣住宿 - 所有已确认评论

酒店離地鐵很遠，周圍也很冷清，位置很糟，這些也就算了，房務人員的態度非常糟糕，請他們送個東西好像欠他幾百萬，拿東西給我時完全不看我，把頭看向別的地方，就算我平常對手下也沒有這麼囂張無禮！如果覺得薪水少還是怎樣可以不要工作，不用勉強來工作然後做出這麼惹怒客人的動作。這間酒店只有房間還可以，其它的包括位置與服務都很爛！

尊敬的 Cheng Yi H.： 感谢您选择入住 Grand Mercure Ambassador Hotel and Residences Seoul Yongsan，并感谢您作为 ALL – Accor Live Limitless 会员对我们的支持。感谢您作为 Classic 会员对我们的信任与支持，您的忠诚对我们意义重大。 我们非常遗憾听到您对房务人员的服务感到不满意。请接受我们最诚挚的歉意。这种行为完全不符合我们对员工的服务要求。您的反馈已经转达给了相关管理团队，我们将对员工进行进一步的培训，确保所有客人都能感受到尊重和专业的服务。 关于酒店位置的问题，我们理解地理位置可能无法满足所有客人的需求，但我们希望其他设施和服务能够弥补这一点。同时，对于您提到的网络连接速度等问题，我们将进行优化，以提供更顺畅的体验。 在 Grand Mercure，我们孜孜以求，不断改进，希望能向每一位客户提供高水准的体验，因此您的反馈对于我们的提高十分重要。请放心，我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 再次感谢您与我们分享宝贵的反馈意见。您的意见对我们至关重要，我们将持续努力提升整体服务水平，为像您这样的尊贵会员提供更好的入住体验。 如果您有任何特别的需求或进一步的意见，请随时与我们联系。期待未来能有机会再次为您服务，为您带来更愉快的体验。 祝您年末愉快，2025年精彩纷呈！ Sincerely, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Great stay - home away from home.

Tripadvisor 评级 5.0/5

Guide26227040629 经 TripAdvisor 认证的评论

We stayed in a two bedroom suite for 8 days in October and 4 days in November. This hotel was truly a home away from home for us. Our suite had two full bathrooms, living room, dining room, kitchen, and washer/dryer combo which was a necessity for us. Our stay was broken up into two parts because we spent part of our time in Korea traveling to visit relatives living in different cities throughout Korea. We had a lot of luggage because we were in Korea for over 3 weeks, but we didn't want to travel with all of our luggage. We checked with the hotel to see if they could store some of our luggage for us (mainly our large suitcases). They were so accommodating and stored our luggage at no cost to us. When we returned for our second stay, within the time after we checked in and received the keys to our room, they already had our stored luggage waiting for us in our room. We also purchased a room package that included breakfast in the Executive Lounge. All of the staff working in the lounge were great. Bella was especially hospitable. Since we stayed there for so long, we got to see her everyday and she was always ready to greet us with a big smile and take us to our table (or at least the one that we always sat at while we were there). The food was incredible as well. They had such a wide ranging selection of all kinds of food (Korean, Asian, Western, etc.). One of our favorites was the dragon fruit (which seemed fitting with Yongsan being the Dragon City.) I highly recommend this hotel if you are traveling with family. We were there celebrating our parents' 50th wedding anniversary and our parents thoroughly enjoyed their stay there. Traveling throughout Korea was also a breeze because the hotel is located right next to Yongsan Train Station which has access to the KTX (bullet train). There's also a ton of restaurants and shopping within the train station and at the I-Park mall that is located right next to the station. It's all within walking distance and accessible via a sky bridge. We would definitely stay here again!

Dear Guide26227040629, We very much appreciate your comments regarding your stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you so much for taking the time to share your wonderful experience! We are truly honored to have been your "home away from home" during such a special trip celebrating your parents’ 50th wedding anniversary. It’s great to know that our spacious two-bedroom suite, complete with all the amenities, made your stay comfortable and convenient. Our concierge team was especially pleased to assist with storing your luggage and ensuring it was ready for your return—it’s our pleasure to make your travels as seamless as possible. Your kind words about Bella and our Executive Lounge team mean a lot. We are delighted that you enjoyed the breakfast selection and appreciated Bella’s warm hospitality. The dragon fruit is a perfect touch, and we love that it added to the Dragon City theme for your family’s celebration. Our location next to Yongsan Train Station and I-Park Mall is indeed a great advantage for travelers, and we’re happy it made your time exploring Korea more convenient. We look forward to welcoming you and your family back for another memorable stay in the future! Safe travels, and thank you again for your thoughtful review ☺ Sincerely, Pauline, Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 217 评论 8.5/10 位置
  • 335 评论 9.1/10 房间
  • 348 评论 9.1/10 服务
  • 149 评论 9.1/10 舒适度
  • 114 评论 9.6/10 清洁度
  • 91 评论 8.8/10 设施
  • 83 评论 9.5/10 氛围
  • 51 评论 6.8/10 早餐

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我们位于 首尔 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。