首尔龙山大使诺富特酒店 - 首尔龙城 5 星

客户意见评级 (ALL 评级) 4.1/5 694 评论

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首尔龙山大使诺富特酒店 - 首尔龙城 - Image 1
首尔龙山大使诺富特酒店 - 首尔龙城 - Image 2
首尔龙山大使诺富特酒店 - 首尔龙城 - Image 3
首尔龙山大使诺富特酒店 - 首尔龙城 - Image 4
Cheongpa Ro 20 Gil 95, Yongsan Gu, 04372 首尔, 韩国

描述

酒店其他优惠

  • 龙山位于首尔市中心，毗邻众多热门地标

  • 与龙山站（韩国最大的火车站和地铁站）直接连通

  • Luxurious Premier Lounge

  • Panoramic river view and city view

  • 首尔龙城酒店的餐厅、酒吧、会议场所和娱乐设施

我们的客房

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酒店位置

首尔龙山大使诺富特酒店 - 首尔龙城

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 首尔
韩国

GPS:37.53177, 126.9631

电话
传真 +82 2-2223-7778

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  694 评论

TripAdvisor 评级  4.0/5  199 评论

房間舒適

客户意见评级 4.5/5

匿名 商务住宿 - 所有已确认评论

整體感覺很好 設備方便操作 環境舒適

地點便利 捷運站點直接連結

客户意见评级 4.0/5

Lena W. 商务住宿 - 所有已确认评论

地鐵到任何地方都很方便! 飯店房間雖然偏小但已足夠

Highly recommended

Tripadvisor 评级 5.0/5

benny_ji-s Solo travel - 经 TripAdvisor 认证的评论

There are three things impressed me including hospitality of employees of the hotel, great location and diversification of breakfast choices. The hotel is connected to Yongsan station via a sky bridge which takes 500m by walk and there is a CU store inside the area of hotel, its pretty convenient.

Dear Guest, We very much appreciate your comments and compliments regarding our staff hospitality, location and breakfast service. Your feedback serves as valuable encouragement to all our staff as we strive to continuously improve our service standards. It is always a pleasure to receive positive feedback. I will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Jazmin Granada, Guest Experience Manager

5 star? No Chance

Tripadvisor 评级 3.0/5

nikhils247 经 TripAdvisor 认证的评论

After staying 8 nights at the Grand Mercure next door, my family travelled to Jeju and needed to stay somewhere in Seoul for 2 nights before we flew back to the US. We were originally supposed to stay at The Shilla, but changed to the Novotel because it was going to be raining in Seoul for those 2 days. The location is next to the Yongsan Station and Ipark Mall where you can walk completely covered to, so this made it a no brainer for us. The Grand Mercure did not have any availability, but I figured since they were both 5 stars, that were connected, I thought all I was sacrificing was space in the room. Check In had a long line. Even though Check in is supposed to be different for the Suites vs the regular room, they direct you into the same line. Took about 20 minutes to check in. We booked a one bedroom suite, because we have a young son, it gives a chance to let him sleep in the room early, and my wife and I to hang out without having to be quiet with the lights off. The room we were given had the door between the two rooms removed and the opening taped up. We waited 30 minutes for someone to see that it wasn't a defective door, but just that the door was taped over and another 30 minutes to get the new room. Luckily they had another room. The suites have 4 elevators that service it, but one was being used as an express to the 39F only. Which means we only had 3 elevators for this part of the hotel. This would not have normally been a problem, but for some reason, the 2nd floor these elevators service the bridge between Yongsan station and the hotel and always had 10 people going in or coming out. Made waiting for the elevator super long and forced us to let 2-3 elevators pass full. Overall the room is comfortable. The kitchenette was important for us to be able to wash bottles and store milk in the mini fridge. I am unsure how the Grand Mercure next door and the Novotel have the same star rating. They were wildly different experiences and overall quality.

Dear Guest, Thank you for sharing your feedback. We appreciate your honesty, and even though we regret that your experience wasn't as exceptional as we strive for, your insights are invaluable for our improvement efforts. We are committed to providing outstanding guest experiences, and it's clear that we fell short in this instance. Given the opportunity, we are dedicated to earning back your trust and ensuring you receive the outstanding hotel experience that many of our guests have come to expect. Jazmin Granada, Guest Experience Manager

房間整體來說不錯，但是細部設備略顯老舊

客户意见评级 4.5/5

匿名 家庭住宿 - 所有已确认评论

床墊很舒服，房間看的出來有點年分，例如牆壁壁紙有些許破損等等。

尊敬的 Chih Yi L., 感谢惠赐有关下榻 Novotel Ambassador Seoul Yongsan - Seoul Dragon City 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Ted Sin Guest Experience Manager

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其他网络用户评价我们的酒店

  • 597 评论 9.3/10 位置
  • 671 评论 7.6/10 房间
  • 521 评论 7.1/10 服务
  • 6 评论 7.1/10 上网
  • 289 评论 7.3/10 清洁度
  • 163 评论 8.5/10 早餐
  • 156 评论 8.6/10 氛围
  • 127 评论 8.5/10 食物

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。