Raffles Bali 5성

고객 평점 (ALL 평가) 4.8/5 264 리뷰

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호텔설명

호텔 추가 정보

  • Luxury resort in Southern Bali, offering 32 private pool villa with panoramic ocean view

  • Raffles Wellbeing Butler Service for every villa.

  • Complimentary daily morning wellness activities.

  • Complimentary daily cultural experience.

  • Complimentary one-time 60 minutes Balinese massage for every direct bookings.

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호텔 위치

Raffles Bali

Jalan Karang Mas Sejahtera 1A, Jimbaran, Bali
80361 Jimbaran
Indonesia

GPS:-8.786665, 115.158648

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  264 리뷰

TripAdvisor 평가  5.0/5  193 리뷰

2024으뜸 시설

Great service!

트립어드바이저 평점 5.0/5

Kadek N TripAdvisor 인증 리뷰

Shoutout to Yudi and Julian, they were amazing! Yudi assist us for the photoshoot at the villa. All the staff are well trained! Thank you for the exceptional service ! The steak from loloan restaurant was perfect and tasty. Really enjoy our stay at Raffles.

Unforgettable stay

트립어드바이저 평점 5.0/5

Shuching C TripAdvisor 인증 리뷰

Our stay at Raffles Bali was incredible. The service is outstanding and the staffs are all so nice and friendly. Special thanks to our butler, Thomson, who took good care of us during our stay. He offered to book me an aquatic yoga class knowing that I’m interested in yoga and always sent us the itinerary for the next day making sure we wouldn’t miss any. We were here for our honeymoon trip and booked the Purnama Honeymoon dinner. The set up in both our room and Purnama were amazing. We have also booked a few classes including JAMU class and cocktail class. The staffs were really nice and shared about the history and origin of the drinks. Ikhsan, our instructor for JAMU class, even prepared recipe for us. We also participated in the botanical tour. Our guide, 麗慧 is a very sweet girl. Knowing that we are from HK, she wrote us a letter in Chinese to welcome us. The food in Raffles Bali was also wonderful. The dinning experience was unforgettable. We had our dinner at Rumari. Dika shared a lot about the meaning of Rumari as well as the food philosophy of the restaurant. Last but not least, the Balinese massage was amazing.

Wonderful service from the Raffles team

트립어드바이저 평점 5.0/5

Yingyk TripAdvisor 인증 리뷰

Service at Raffles is impeccable! Everyone addresses you by name here and Yudi did an amazing job in assisting me for my late flight departure. Loving how exclusive and intimate the property is with just a small number of rooms. Thanks for the wonderful stay Raffles team!

Dear Yingyk, Thank you for sharing your experience at Raffles Bali! We are thrilled to hear that you enjoyed our impeccable service and the personalized attention from our team. Yudi will be especially pleased to hear your kind words and to know that he made your departure experience easier. We are glad that the exclusivity and intimacy of the property contributed to your stay, and we are so grateful for your kind recommendation. It was our pleasure to host you, and we look forward to welcoming you back for another wonderful stay! Kind regards, Bernadine Suwarsa Hotel Manager

Relaxing stay with amazing service

트립어드바이저 평점 5.0/5

Angus M TripAdvisor 인증 리뷰

We had the most incredible time and couldn’t recommend this hotel more. The rooms were immaculate and offered a wide range of amenities. Separately, the staff were incredibly friendly, attentive and accommodating to all of our requests which made our stay that bit more relaxing (late checkout, dinner reservations etc). We had a Balinese massage at the hotel spa which was very good and made use of the gym which was well equipped. Prior to arriving, we had read about the adjacent building works but this didn’t cause any issues during our stay. The section of the hotel which has been affected has sadly been temporarily closed, but the remainder is unaffected and we didn’t have a moment where it made our stay difficult. Lastly, the food was excellent throughout our stay, breakfast being our highlight given the variation! We will definitely be heading back next year! Thanks to all the raffles team for a fantastic stay!

Dear C915UBangusm, Thank you so much for taking the time to share your experience at Raffles Bali. We are thrilled that you had an incredible stay and enjoyed our immaculate rooms, attentive service, and well-equipped facilities. It is wonderful to hear that our team’s efforts—such as the late checkout and dinner arrangements—added that extra touch of relaxation to your visit. We are glad you were able to experience a soothing Balinese massage at our SPA and found our gym facilities to your liking. Thank you also for mentioning the dining experience, especially breakfast—it’s one of our highlights as well! We are already looking forward to welcoming you back next year for another fantastic stay! Kind regards, Bernadine Suwarsa Hotel Manager

앞뒤로 공사중 시끄러움이 있으며 대응이 늦음 허니문으로 가기 아쉬운 곳

고객 평점 0.5/5

L. J. S. 가족 - 전체(All) 통지 확인

처음에 모든 사람들이 래플스발리는 프라이빗하며 뷰가 좋다고 하여 신혼여행으로 좋은곳을 택한거에 만족하며 도착하였으나, 들어오자마자 보이는 공사장 타워크레인 인부들이 우리들의 수영장을 보고있으며 뒤쪽에선 호텔 증축공사를 진행중인 상황이라 많이 시끄럽고 비싼비용을 투자하여 들어갈만한 곳은 아닌거같다. 또한, 룸변경을 요청한 사항에서 시간약속이 맞지않은점 한박에 150만원짜리 방이라고는 믿기지않을 풍경에 놀랐다. 직원들이 대응이 늦어 투어사에 이야기한 결과 바로 조치가 되었으며 고객으로써 참 아쉽다는 생각과 다시는 가고싶지않다는 생각이 들었다.

Dear Mr. Jiseop L., Warm greetings from Raffles Bali! I am deeply sadden to read that your stay with us has not meet your expectations. On the other hand I am outmost grateful for the time you invested letting us know what we could have done better. Please accept my most sincere and heartfelt apology for the noise and not good view experienced during your stay with us. I also would like to apologize for our slow response regards your feedback and Villa re-allocation. At Raffles, we strive to provide an impeccable service experience for every customer; therefore, your feedback is very important to us. The Team and myself have taken the appropriate measures to address this matter with our team, avoiding any reoccurrence. The time sensitivity to the matter could have been better addressed not leaving you behind with a negative impression. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future, specially once this adjacent project to our resort stops works It will be my outmost pleasure to be in contact with you personally to find a way how to make you feel more comfortable.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 117 리뷰 9.2/10 위치
  • 458 리뷰 9.7/10 객실
  • 508 리뷰 9.6/10 서비스
  • 299 리뷰 9.4/10 편의 시설
  • 256 리뷰 9.8/10 분위기
  • 214 리뷰 9.3/10 레스토랑
  • 92 리뷰 9.7/10 청결도
  • 48 리뷰 9.8/10 수영장

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