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머큐어 쿠타 발리 4성

고객 평점 4.1/5 2,116 리뷰

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호텔 추가 정보

  • 유명한 쿠타 해변의 해안가에 위치한 최고의 입지 조건

  • 쿠타 바다 전망을 즐길 수 있는 인피니티 수영장과 스파

  • 고급 음료를 무료로 맛볼 수 있는 마이글래스 패키지

  • 새로 단장한 슈페리어룸

  • 올 인클루시브 어린이 메뉴와 액티비티(오전 10시~오후 4시)를 제공하는 마이키즈 패키지

Planet 21 참여 호텔로 서비스 산업의 지속 성장 가능을 위해 적극적으로 노력하고 있습니다.

호텔 및 주변 지역 서비스

체크인 시간 : 14h00부터

체크아웃 시간 : 12h00까지

유료 서비스

서비스 및 이용 안내
  • WIFI / 인터넷 접속
  • 주차
  • 장애인 시설
  • 탁아 서비스(요청시 제공)
  • 에어컨
  • NGURAH RAI 유료 서비스
  • 호텔에서 이용 가능한 언어
  • 24시간 리셉션 운영
  • 늦은 체크아웃(최대 오후 6시까지) 유료 서비스
  • 드라이 클리닝 / 다림질
  • 부티크/쇼핑
  • Concierge
레저 및 액티비티
  • 수영장
  • 웰빙
  • 탁아 서비스(요청시 제공)
  • 9홀 골프 코스
  • 클레이 테니스 코트 (인근)
  • 기타 스포츠 액티비티
케이터링
  • 조식 유료 서비스
  • 레스토랑 1개
  • 바 2개
  • 룸서비스
비즈니스 서비스
  • 회의실 1개
  • 컨벤션 호텔
  • 복사/인쇄 서비스 이용 가능

호텔 위치

머큐어 쿠타 발리

Jalan Pantai Kuta 10 X
Br Pande Mas
80361 쿠타
인도네시아

전화: +62361767411

팩스: (+62)361/767417

체크인 시간 : 14h00부터

체크아웃 시간 : 12h00까지

  • 비행기로

    NGURAH RAI 5km / 3.11마일 - 셔틀 서비스 서비스

  • 배로

    BENOA HARBOUR 10km / 6.21마일

GPS :-8.72085, 115.169742

숙박

슈페리어 더블 베드 (성인 2명, 어린이 1명)

장애인 객실
  • 최대 인원: 3
  • 면적: 최저 시작가 25 / 269 sq ft
  • 전망: 정원쪽 *

이용 가능 여부에 따라

  • 객실 내 무선 인터넷
  • 객실 내 무료 생수
  • 커피 & 티 세트
  • 위성/케이블 컬러 TV
  • 직통 전화

슈페리어 트윈 베드 (성인 2명, 어린이 1명)

장애인 객실
  • 최대 인원: 3
  • 면적: 최저 시작가 25 / 269 sq ft
  • 전망: 정원쪽 *

이용 가능 여부에 따라

  • 객실 내 무선 인터넷
  • 객실 내 무료 생수
  • 커피 & 티 세트
  • 위성/케이블 컬러 TV
  • 직통 전화

디럭스 더블 베드(성인 2명, 자녀 1명까지)

  • 최대 인원: 3
  • 면적: 최저 시작가 27 / 291 sq ft
  • 전망: 정원쪽 *

이용 가능 여부에 따라

디럭스 트윈 베드(성인 2명, 자녀 1명까지)

  • 최대 인원: 3
  • 면적: 최저 시작가 27 / 291 sq ft
  • 전망: 정원쪽 *

이용 가능 여부에 따라

디럭스 더블 베드 발코니(성인 2명, 자녀 1명까지)

  • 최대 인원: 3
  • 면적: 최저 시작가 27 / 291 sq ft
  • 전망: 정원쪽, 도심쪽 *

이용 가능 여부에 따라

디럭스 트윈 베드 발코니(성인 2명, 자녀 1명까지)

  • 최대 인원: 3
  • 면적: 최저 시작가 27 / 291 sq ft
  • 전망: 정원쪽, 도심쪽 *

이용 가능 여부에 따라

디럭스 오션뷰 더블 베드 (최대 성인 2명 및 어린이 1명)

장애인 객실
  • 최대 인원: 3
  • 면적: 최저 시작가 28 / 301 sq ft
  • 전망: 바다 전망 *

이용 가능 여부에 따라

  • 객실 내 무선 인터넷
  • 객실 내 무료 생수
  • 커피 & 티 세트
  • 위성/케이블 컬러 TV
  • 직통 전화

디럭스 오션뷰 트윈 베드 (최대 성인 2명 및 어린이 1명)

장애인 객실
  • 최대 인원: 2
  • 면적: 최저 시작가 28 / 301 sq ft
  • 전망: 바다 전망 *

이용 가능 여부에 따라

  • 객실 내 무선 인터넷
  • 객실 내 무료 생수
  • 커피 & 티 세트
  • 위성/케이블 컬러 TV
  • 직통 전화

새롭게 단장한 슈페리어룸 - 더블 베드

장애인 객실
  • 최대 인원: 2
  • 면적: 최저 시작가 24 / 258 sq ft
  • 전망: 정원쪽 *
  • 가장 많은 숙소: BALCONY *

이용 가능 여부에 따라

  • 객실 내 무선 인터넷
  • 객실 내 무료 생수
  • 커피 & 티 세트
  • 위성/케이블 컬러 TV
  • 욕실용품(...)

새롭게 단장한 슈페리어룸 - 트윈 베드

장애인 객실
  • 최대 인원: 2
  • 면적: 최저 시작가 24 / 258 sq ft
  • 전망: 정원쪽 *

이용 가능 여부에 따라

  • 객실 내 무선 인터넷
  • 객실 내 무료 생수
  • 커피 & 티 세트
  • 위성/케이블 컬러 TV
  • 직통 전화

레스토랑 & 바

ALANG ALANG RESTAURANT

레스토랑 타입: 지역 특색

On the 4th floor, the thatched roof is reminicent of a traditional Balinese village. With fantastic views over Kuta Beach, the restaurant offers a unique menu of a mix of Asian and western food. Dinner is a buffet style.

  • 월요일 -
  • 화요일 -
  • 수요일 -
  • 목요일 -
  • 금요일 -
  • 토요일 -
  • 일요일 -

LOTUS LOBBY BAR

리셉션 맞은편의 4층에는 연꽃으로 둘러싸인 바가 있습니다. 전문 바텐더가 스낵과 칵테일, 맥주, 와인을 아침부터 저녁까지 준비해 드립니다.

비 계약 사진

  • 월요일
  • 화요일
  • 수요일
  • 목요일
  • 금요일
  • 토요일
  • 일요일

SUNSET POOL BAR

수영장과 레스토랑 옆 4층에 위치한 Sunset Bar에서는 쿠타 해변의 환상적인 경관을 감상하실 수 있습니다.

비 계약 사진

  • 월요일
  • 화요일
  • 수요일
  • 목요일
  • 금요일
  • 토요일
  • 일요일

미팅 및 이벤트

미팅룸

  • 미팅룸: 1개

  • 최대 사이즈: 11

  • 최대 수용 인원: 150 명

  • 최대 연회 수용 인원: 50 명

자세히 보기


머큐어 쿠타 발리 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 4.1/5

2,116 리뷰

tripadvisor

TripAdvisor 평가 3.5/5

1,660 리뷰

Very Good Location

트립어드바이저 평점 4.0/5

hartawan_cheung 08/04/2021 TripAdvisor 인증 리뷰

Stayed with families, and satisfied with their service, despite the breakfast was not excellent but we really understand during this hard situation. Located just opposite famous Kuta beach, and also Beachwalk Mall, really very good location with valued money. Great Job Mercure Kuta Bali

Comfort & Location

트립어드바이저 평점 5.0/5

jefriputra Business - 25/02/2021 TripAdvisor 인증 리뷰

All Hotel Facility Comfort, enjoyable place for Business or for Family Vacation and Very nice location in Kuta Beach and near to go to any where to look all beautiful things in Bali. Hopefully Mercure Kuta Bali always keep the service and cleanliness for the comfort place in Bali

good location

트립어드바이저 평점 3.0/5

HenryLie 31/10/2020 TripAdvisor 인증 리뷰

we stay for 4 nights, and think the hotel is so so. know the situation they must reduce the staff, but think still acceptable. the breakfast is no separation from smoking and non smoking area and its really bothering us. when we check in, we got a smelly room, and we complain and ask to change room.

Dear HenryLie, Thank you for taking the time to tell us about your experience at the Mercure Kuta Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Andrianto General Manager

Good location omly

트립어드바이저 평점 1.0/5

hadi198424 03/07/2020 TripAdvisor 인증 리뷰

the hotel has good location only opposite the beach and near the restaurants but the hotel room sizes are some how small and the service isn't that good according to mercure brand the breakfast was so poor that days

Dear hadi198424, Thank you for taking the time to tell us about your experience at the Mercure Kuta Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Andrianto General Manager

My place in Bali

트립어드바이저 평점 5.0/5

jcoolorange 19/03/2020 TripAdvisor 인증 리뷰

I have been staying with the beautiful people of Mercure Bali Kuta for many years now and would not hesitate to recommend its beauty from the rooftop pool to the breakfast buffet, so delicious !! I know as a long time guest i can only give you my opinion regarding my stays , but each time i have stayed i have met new guests who have had similar enjoyable experiences on their stays and also made a number of lifelong friends from all around the world. The staff here are world class in service for their guests, they are so beautifully going about their tasks in the respectful Balinese way, and should be commended for it , I will be a guest here as long as I can travel , Thank-you Management and long term staff I hope to see you soon

Dear jcoolorange, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Nice sunset view from roof top pool

트립어드바이저 평점 4.0/5

SetiyoK1 Family - 16/01/2020 TripAdvisor 인증 리뷰

Nicely located just across Kuta beach. Walking distance also to the mall. Do not forget to enjoy sunset frim ITS roof top pool as it directly heading toward west which we Will be able to see the sunset without any obstacles. Improvement needed on the room balcony seal as it was heavy rain during my stay and water ingress in to the room and flooded it.

Dear SetiyoK1, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. And your comment about our balcony seal will be follow up as soon as possible. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

대체로 만족

고객 평점 5.0/5

Youngki J. 가족 - 07/01/2020 전체(All) 통지 확인

흡연을 하는 관계로 1층방을 예약하였으나, 갑자기 발코니없는 2층방으로 배정되어, 흡연시 1층 흡연장까지 내려와야 했던기억. 대체적으로 방과 화장실은 청결하고, 아침식사도 만족. 쿠따 해변과 아주 가까워 쇼핑과 해변 휴식에 최적지.

j. Youngki님께, Mercure Kuta Bali 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Tony Andrianto General Manager

Very pleasant stay

트립어드바이저 평점 5.0/5

mickmallah Friends getaway - 29/12/2019 TripAdvisor 인증 리뷰

Very nice hotel, people were great and friendly, place was very clean. Only thing that could have been better is the breakfast Buffett could do with a bit more variety.Already planing to book there again with the family

Dear mickmallah, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

친절 좋은 위치

고객 평점 5.0/5

J. 친구 - 09/12/2019 전체(All) 통지 확인

친절함 좋은 위치 레스토랑 음식 맛있음

J. An님께, Mercure Kuta Bali 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Tony Andrianto General Manager

Stayed few times but still not feel privileged

트립어드바이저 평점 3.0/5

Agus H Family - 17/10/2019 TripAdvisor 인증 리뷰

I stayed at this hotel several times but although I am Gold member I had to mention before I was greeted and given privileged. I was not given Gold welcome drink, and I had to ask the next day. Also Gold welcome drink do not entitle to hot drink. nor alcoholic. I was not completely satisfied.

Dear Agus H, Thank you for taking the time to tell us about your experience at the Mercure Kuta Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Andrianto General Manager

Best sopt in Kuta

트립어드바이저 평점 4.0/5

DontRingMe Couples - 30/09/2019 TripAdvisor 인증 리뷰

Love the 4th floor and the infinity pool, always love to stay here on my visits to Bali. Guests are welcomed and the staff are happy to please, always with a smile. Breakfasts are basic but a good selection, fruits, pastries etc

Dear Discover35579848560, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Pool is sensational!

트립어드바이저 평점 5.0/5

k1nd1ll Family - 22/09/2019 TripAdvisor 인증 리뷰

The view from the pool is sensational, breakfast had a good selection which rotated, rooms were smallish but quiet, clean & functional. No children’s activities as such so if you are hoping for sometime to yourself while the kids are in kids activities this is not the hotel for you. Would definitely stay again but would arrange a nanny for some me time.

Dear k1nd1ll, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Repeat Customer ...

트립어드바이저 평점 5.0/5

BarbaraPrior Solo travel - 17/09/2019 TripAdvisor 인증 리뷰

Love love love this property. Have stayed there 3 years in a row. Met people who have stayed there over and over again too. So that just speaks volumes .... when you keep going back ! The staff ensure the feeling of a hotel where solo women are safe and looked after. There were so many women travelling alone there - and had been back 3, 4 some even 10 times ! Well done everyone.

Dear BarbaraPrior, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Enjoyable stay

트립어드바이저 평점 5.0/5

stephenj354 Friends getaway - 07/09/2019 TripAdvisor 인증 리뷰

The hotel is close to retail shops, restaurants, Beachwalk shopping centre, Matahari department store, travel agencies, money exchange and directly opposite Kuta Beach. All the staff are extremely friendly. We had the delight of dealing with Kirana Dewi at check in, who subsequently popped up at breakfast time assisting the other staff. Room was adequate, extremely pleased that the modern bathroom did have a rain shower as advertised. We only dined at the restaurant for breakfast, which had a nice variety of food to choose from.

Dear stephenj354, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Hugely disappointing, pas pour les enfants

트립어드바이저 평점 2.0/5

d0ugyd0ug Family - 06/09/2019 TripAdvisor 인증 리뷰

We are very disappointed with Accord to do with this hotel. We have stayed with Accor hotels in Asia and in Europe, we especially loved the Ibis by Ho Chi Minh Airport, great manager however Mercure Kuta was a disaster, the glass deal turned out to be cheap spirits verging on being fake alcohol in their cocktails not quality spirits that you would expect by a 4 star hotel, the beers were stronger. The my kids deal was a waste too, they had no longer a bag of goodies for boys so they gave my 3 year old boy a pink pig with a ribbon, son unimpressed, the next day they said they would replace it with a car but when they saw the pig was dirty they wouldn’t swap it, we were unaware of a swapping agreement, we thought they were just going to give us the car and keep the pig as well. They was no real service, we never saw the manager on the premises. When we made a mistake to do with our booking, late checkout, they said they wouldn’t reimburse us or offer an exchange. This Mercure truly gives Accird a bad name and I would recommend that Accord retrains the hotel Management to do with pleasing their loyal customers. Also the photos were really deceiving, the pool is on the roof.

Dear d0ugyd0ug, Thank you for taking the time to tell us about your experience at the Mercure Kuta Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Andrianto General Manager

Just for the fantastic location

트립어드바이저 평점 3.0/5

Hot100 Friends getaway - 02/09/2019 TripAdvisor 인증 리뷰

I came to stay here just for the night. I am aware that this is a pretty old resort. Only good thing is it's location. It's right at Kuta beach with shops, malls and many interesting people to see. Cleanliness in general ok stage. Smallish room with weird sized balcony overlooking the courtyard. Not pretty because I got the level 2 room and its noisy too as my room was rocated just above the reception. Breakfast was on a small tight area on level 4. Rice porridge was salty - I thought it was supposed t be tasteless because we need to add the other needful stuffs such as eggs, soup and condiments to make it savory. Chicken dish was bland. Above this, the service staff were fabulous. Pillows in room were large, new and fluffy. Fantastic.

Dear Hot100, Thank you for taking the time to tell us about your experience at the Mercure Kuta Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Andrianto General Manager

Good, but need for improvement

트립어드바이저 평점 4.0/5

johannitarpramadi Couples - 21/08/2019 TripAdvisor 인증 리뷰

I stay 3 days 2 night in Mercure Kuta beach with the hope this is good hotel to stay since it is near the beach and Bali known for the hospitality. the room is very good, clean and well maintain. what need to be improved is in the front desk, the staffs there are working mainly for working, not trying to reach and supportive to the customer. As the front line of the hotel, sincerity, is important, and customer also feel, how they were treat. Sometimes no one is there and to call the receptionist from room also took sometimes to get answer. May be Management needs to add some staffs in Front Desk. Staffs in other area is quite good. Location of Mercure is an excellent location, so maintaining good service is something needs to be done.

Dear johannitarpramadi, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Great stay

트립어드바이저 평점 5.0/5

NA N Couples - 18/08/2019 TripAdvisor 인증 리뷰

Spend the last night in Bali at Mercure and loved the hotel, the hotel surroundings especially the pool area which has got a great view of the beach and ocean. The location of the hotel is also convenient for exploring the area on foot. The room is spacious and very comfortable, only issue we had during our stay was that the water tap control came off and can't be closed. This was quickly rectified by the in house maintanence team. An overall memorable stay

Dear NA N, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

그저그런 호텔

트립어드바이저 평점 3.0/5

jini2736 Couples - 30/05/2019 TripAdvisor 인증 리뷰

The location of the hotel was good. The staff was very kind. Thank you for handling the customer's inconvenience. I loved the view of the pool. The breakfast menu was bad. Next time I visit Kuta, I will visit again.

Dear Jini2736, Thank you for taking the time to tell us about your experience at the Mercure Kuta Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Andrianto, General Manager

꾸따비치와 가까운거말곤 글쎄

고객 평점 2.0/5

익명 가족 - 11/05/2019 전체(All) 통지 확인

공항과 가까웠고 꾸따비치와 가까웠지만 에어컨냄새 눅눅한침구 그리고 개미... 개미때문에 힘들었어요

E. Ha님께, 소중한 시간을 내어 Mercure Kuta Bali 이용 소감을 작성해 주셔서 대단히 감사드립니다. 투숙하시는 동안 호텔 이용에 불편을 드려 심심한 사과의 말씀을 전합니다. Mercure에서는 모든 고객님께 최고의 서비스를 제공하기 위해 노력하고 있습니다. 이에 따라 고객님의 의견은 호텔 서비스를 개선하는 데 매우 소중하게 사용될 것입니다. 고객님의 의견은 호텔 서비스 문제점을 해결하고 향후 그러한 문제가 더 이상 발생하지 않도록 하기 위한 기준으로 반영됩니다. 호텔 이용 중 경험한 불만 사항이나 문제점을 말씀해 주시면 본 호텔이 향후 보다 나은 서비스를 제공할 수 있는 밑거름이 될 것입니다. 감사합니다. Tony Andrianto General Manager

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