I fell in love with this hotel, and so will you... Originally intended to stay for only one night, however I ended up staying for five nights! I was in love with the room, the natural beauty, the food, and the list goes on. It was just oh so good! Besides the brilliant amenities, Mercure Bali Nusa Dua has the best customer service experience I felt in a long time, and it just goes to show that the best relationship between a hotel and its guests is felt from the heart. Incredibly beautiful rooms, with an amazing comfortable bed, excellent shower experience to relax your mind (top quality and smells so good soaps, shower gels and shampoos makes the shower experience even more blissful). And that's not all, the room also comes with tea coffee making facilities including decaf coffee. How thoughtful they are! A recommended feature of the hotel, is the amazing private beach that you can visit with the hotel's buggy during selected times. Go for a swim, take amazing photos, and even enjoy fresh coconut drink on the beach, and you will experience a fascinating holiday. Or if you like to chillax at the hotel itself, the Gitgit Bar and adjacent first class swimming pool is an absolute standout. Breakfast and lunch at the Soka Restaurant is highly recommended. They have simple yet tasty food to tantalise your tastebuds, and are famous for their pizzas too btw. I can't even stop talking about this hotel. Shout outs to everyone especially to my favourite employee Dek Sri for her amazing heartfelt service. Amazing hospitality and excellent service by Ibu Manies Arianti goes to show that she produces great team members. Particularly Putri who is extra patient and diligent when handling guests. Also to Mira and Ardin who are a blessing to the hotel. Thank you to Suparta, Donny, Satya, Septi, Agus, Nelly, Lina and all at Soka Restaurant for producing excellent service and represents the hotel very well. There are a few other employees which I can't name one by one, but you know who you are. From the bottom of my heart, Thank you for your outstanding service. Much love to you all..