노보텔 발리 누사두아 호텔 & 레지던스 5성
고객 평점 (ALL 평가) 4.2/5 448 리뷰
Jl Pantai Mengiat, BTDC Complex Po Box 116
Ngurah Rai Intl 12km / 7마일
체크인 시간 : 부터 - 체크아웃 시간 : 까지
Its open air and welcoming design offers both indoor and outdoor seating, overlooking expansive lagoon pool. Dine and relax, The Square restaurant offers the perfect setting for an a la carte, daily theme night dinner, or private function
Located at the Beach Club overlooking the white sand beach. Ideal for a romantic evenings or leisurely social gatherings; 2.28 Beach Club also offers amazing cocktails and specialty beverages. 2.28 Beach Club is reachable by walking or free shuttle bus.
Treat yourself with our delicious selection of the authentic Lenotre recipe of French breads, pastries or cakes. Our barista will make your coffee or tea worth every sip. Available for breakfast, lunch, dinner. Free Wi-Fi available.
넓고 모던한 디자인의 고객 맞춤형 노보텔 객실은 머무시는 동안 편안함을 보장하며 필요한 모든 것을 제공해 드립니다. 자연스러운 스타일과 편안함을 느낄 수 있는 정갈하고 넉넉한 공간에서 휴식을 취하세요. 지역 특색을 살린 디자인으로 마치 집에 있는 듯한 편안함을 느낄 수 있습니다.
100% 인증된 실제 투숙객 리뷰자세히 보기
Old outdated Hotel
트립어드바이저 평점 1.0/5
vanikk2014 비즈니스 - TripAdvisor 인증 리뷰
Terrible service. Rooms dirty. Old marks on the bed. No amenities in the Bathroom.Room and Hotel needs a makeover old and outdated.Had to call reception 3 times to get a laundry bag. It seems if you place a complaint no body cares. I think the Novotel group needs to do something about management of this property.
Dear vanikk2014, Thank you for taking the time to tell us about your experience at the Novotel Bali Nusa Dua - Hotel & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us and that we are taking the appropriate measures to address the problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe B. Keramaris General Manager
트립어드바이저 평점 5.0/5
Dewa_Wirada TripAdvisor 인증 리뷰
Was great time to spent Short Holiday with Family, definitely will come back to spent more time. The staff are friendly, The Hotel well maintain. All activities back to normal since the Kids club and play ground are spacious for children to play
Great resort for kids
트립어드바이저 평점 5.0/5
Franky K 가족 - TripAdvisor 인증 리뷰
Stayed here last June after COVID-19 considered end. Nice hotel with spacious room. The best thing is hotel's kids club. Full activities from morning till afternoon. My kids are really enjoy the experiences: treasure hunt, Balinese costumes, etc Nice hotel for family with children.
Staff amazing. Trouble with information of facilities
트립어드바이저 평점 3.0/5
kayelp68 Couples - TripAdvisor 인증 리뷰
The staff here were amazing. What let it down for me was firstly the smell of the room. It had quite a strong mildewy smell that would hit you the moment you opened the door. The second thing was that there was no information pack in the room. Such as Information on the layout of the facility such as gym and spa. We missed the buffet night as this wasn't advertised. Prices for the spa which means you have to go down to find out what's on offer. They also had no pamphlet to offer you when you wanted to know what was available and prices. There were a few other things but you get my gist.
Dear kayelp68, Thank you for taking the time to tell us about your experience at the Novotel Bali Nusa Dua - Hotel & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us and that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Bernard Keramaris General Manager
Not at all good
트립어드바이저 평점 1.0/5
david r TripAdvisor 인증 리뷰
Drab,dated hotel. 3bedroom apartment with private “ pool” or plunge pool was dark, dank and musty you get no sunlight at any time of day at all and rooms smells. Bathrooms dated, outdoor furniture torn and dirty. Beach club 2.28.....no coffee or food available. This is our 4th and final hotel in a 23 day trip and have to say had it been first hotel upon walking in room would have turned around and walked straight back out. Other hotels stayed were Hilton Nusa Dua...excellent, Alana Dedaun Kuta...excellent, Temple Hill Resdidences Jimaran..superb. Pay a bit more and stay in othe r hotels in the area..you won’t regret it
Dear David R, Thank you for taking your valuable time to share about your recent experience with us. On this opportunity I would like to apologize for any inconvenience that you experience during your stay with us. We strive to continuously improve the quality of our services to give better experience for our guest. We noted your remarks and carefully reviewed a certain minor point you mentioned. Please assure that your feedback has been well documented and will be certainly looked into. Once again thank you for your review, in the meantime I am wishing you all the best for your future travel. Kind regards, Christophe Bernard Keramaris General Manager
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