Swissotel Jakarta PIK Avenue

Catatan tamu Avis (Peringkat ALL) 4.6/5 650 ulasan

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Deskripsi

Keistimewaan hotel

  • Lokasi di dekat lapangan golf, swalayan, serta pilihan bersantap dan rekreasi luar-ruang

  • Swissôtel pertama di Indonesia terkenal dengan keramahan ala Swiss.

  • 412 kamar dan suite memiliki pemandangan menakjubkan. Nikmati suasana di The Chinese National.

  • Hotel ini memiliki Grand Ballroom terbesar di Jakarta Utara.

  • Manjakan diri dengan santapan sehat dan berolahragalah di Pürovel Spa & Sport.

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Lokasi hotel

Swissotel Jakarta PIK Avenue

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta
14470 JAKARTA
Indonesia

GPS:-6.108287, 106.740398

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

THE CHINESE NATIONAL

Dengan master chef residen, The Chinese National menghadirkan pengalaman santapan Tiongkok yang hangat dan istimewa. Memadukan empat konsep, tempat ini dirancang untuk menciptakan suasana intim, ideal untuk pertemuan, perayaan, dan hiburan.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.6/5  650 ulasan

Peringkat TripAdvisor  5.0/5  3.697 ulasan

Good ambience with great view

Catatan Tripadvisor 5.0/5

kamal s Couples - Ulasan TripAdvisor tersertifikasi

We had great experience in Swissotel PIK with Premium Suite room of city view. We extremely impressed with the room layout and environment. Our sincere wish and appreciation to the housekeeping team as well the Guest Relations staff Tiffany, Cecil, Nuril, Cecilia aldo, Samuel, ashiva, devira anisa and Marcella.

Stay could have been better

Catatan Tripadvisor 3.0/5

Luanzhan G Ulasan TripAdvisor tersertifikasi

This stay wasn’t as pleasant as before. We had requested to combine 2 reservations for the stay but the card key was programmed and we had to queue for the card to be programmed again twice. 4 counters were all processing check-ins. We waited for nearly 15 mins just to get the card access. The hotel could have done the card programming during the check in. Room was ok but the toilet had sewage smell. Refreshments for beverages was not topped up after room was makeup. Hope the next stay will be as good the other previous stay.

Dear luanzhang, Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you encountered during your recent stay with us. We understand that having to queue multiple times for your key card to be programmed was frustrating, and we will certainly review our process to ensure such issues are avoided in the future. We also regret that the room did not meet your expectations, particularly with the issue of the sewage smell in the toilet and the lack of refreshment top ups after housekeeping. Please rest assured that we are investigating these matters and will take the necessary steps to address them. We truly value your loyalty and are committed to providing a much better experience during your next stay. We hope to have the opportunity to welcome you back and make it right. Best regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Good service

Catatan Tripadvisor 5.0/5

Passenger12859017463 Ulasan TripAdvisor tersertifikasi

The service was good, me and my friends love the ambience in the Chinese national, the service also good by Cynthia and Richard. The food also good, but we can't eat too much. Zidane also very helpful. This is my first time visit the Chinese national

Dear Passenger12859017463, Thank you for sharing your experience with us! We are so happy to hear that you and your friends enjoyed the ambience at The Chinese National. It’s great to know that you were pleased with the service provided by Cynthia, Richard, and Zidane. We appreciate your kind words about them! We’re also glad that you enjoyed the food, and we understand that sometimes it’s hard to eat too much with so many delicious options. We hope to welcome you back for your next visit to try even more of what we have to offer. Thank you again for choosing The Chinese National, and we look forward to seeing you again soon! Best regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Christmas gathering

Catatan Tripadvisor 5.0/5

Paradise53771989382 Ulasan TripAdvisor tersertifikasi

The place is cozy n the food is good especially casiu n peking duck is so yummy 😋😋. The service is good n ms cynthia is the best n the decoration looks great. I think someday i’ll come back again with my family. I have a memorable christmas lunch 🥰

Dear Paradise53771989382, Thank you so much for your wonderful review! We are thrilled to hear that you had a memorable Christmas gathering with us. We’re delighted that you enjoyed the cozy atmosphere, the delicious food, especially the Chasiu and Peking Duck, and the beautiful decorations. Your kind words about the service and Ms. Cynthia mean a lot to us. We’ll be sure to pass along your compliments to her. We look forward to welcoming you and your family back for another special experience. Thank you for celebrating such a special occasion with us! Best regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Very Attractive Lunch

Catatan Tripadvisor 5.0/5

Connector60004007745 Ulasan TripAdvisor tersertifikasi

Everything was good, the food and the service was excellent. We really like the dessert attraction with the fire. That was 😍😍😍 very interesting. I'm not a big fan of dessert, but the ice cream cake was delicious. Thank you Elsy, Zia, Deffi, Dwi and Razwa for help us in this event ❤️❤️

Dear Connector60004007745, Thank you so much for your kind review! We're delighted to hear that you enjoyed both the food and the service during your visit. It’s wonderful to know that the dessert attraction, especially with the fire, captured your attention and added to your experience. We're also glad you liked the ice cream cake, even as a non-dessert fan! We will be sure to share your appreciation with Elsy, Zia, Deffi, Dwi, and Razwa. Your feedback means a lot to us and motivates our team to continue providing excellent service. We hope to welcome you back soon for another memorable experience! Best regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 517 ulasan 9.4/10 Lokasi
  • 718 ulasan 8.1/10 Kamar
  • 780 ulasan 9.2/10 Pelayanan
  • 13 ulasan 7.4/10 Internet
  • 328 ulasan 8.2/10 Kebersihan
  • 267 ulasan 9.2/10 Suasana
  • 230 ulasan 8.3/10 Sarapan
  • 104 ulasan 5.2/10 Kesepadanan nilai

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