Swissotel Jakarta PIK Avenue

Dear Echa_dicaprio, We are genuinely delighted to receive your heartwarming feedback and thrilled to know that your first stay with us left such a positive impression. It's fantastic to hear that you found our five-star hotel with complete facilities impressive and conveniently located near the mall. We take great pride in our friendly and attentive staff, and it warms our hearts to know that Angela, Bela, Kikomi, Nuril, and Mr. Riza contributed to making your check-in and overall stay fast, friendly, and memorable. We are thrilled that you enjoyed the spacious, clean, and fragrant room with a delightful view of the swimming pool. It's our pleasure to have added to the joy of your day. The entire team, including Mr. Diky for his kindness and warm welcome, Mr. Ujang and Rangga for keeping your room tidy, is grateful for your appreciation. We're especially pleased to have been a part of your birthday celebration, providing the cake, decoration, and surprises. Your kind words motivate us to continue delivering exceptional service, and we sincerely thank you for recommending our hotel. We look forward to welcoming you back and creating more unforgettable moments during your future stays. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Dear Lynnkcl, Thank you for taking the time to share your wonderful experience at The Purovel Spa in our hotel. We are delighted to hear that your visit was truly amazing and memorable. It's fantastic to know that Hovi and Ria played a key role in making your spa experience exceptional. Their attentiveness to your needs, from providing extra blankets to ensuring your comfort, reflects our commitment to delivering outstanding service. We are proud to have such dedicated and professional team members. Your kind words will be shared with Hovi, Ria, and the entire spa team, as it serves as a great source of motivation for them. We are thrilled that you had a positive and relaxing experience, and we hope to have the pleasure of welcoming you back for more rejuvenating moments at Purovel Spa. We look forward to welcome you back any time soon! Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Dear Relax25168327584, Thank you so much for taking the time to share your experience with us! We're delighted to hear that you enjoyed your massage with Renita and found the spa environment, oils, and ginger tea to your liking. It's our goal to provide a relaxing and rejuvenating experience for our guests, and we're thrilled that we could achieve that for you. We look forward to welcoming you back for another fantastic spa session in the future. See you soon! Best regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Dear tsP7445GV, Thank you for your kind words! We're thrilled to hear that Dini provided you with a hospitable and welcoming experience, and that you enjoyed the amazing massage. It's wonderful to know that you found our spa area calming and relaxing — creating a tranquil atmosphere is important to us. We're delighted that you look forward to your next visit! Offering a delicious herbal tea is just one way we aim to enhance your overall experience, and we're glad you appreciated it. We can't wait to welcome you back for another rejuvenating session. Best regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Dear 881vanis, It was such a pleasure to have you visit us for staycation. Thank you so much for your kind words and review, they mean so much to me, It’s really fantastic to see you were able to experience our anniversary touch given by team. Thank you so much for your appreciation, we are looking forward to welcome you back again. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue