Mercure Jakarta Batavia bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 395 ulasan

Jaminan Harga
Terbaik
Mercure Jakarta Batavia - Image 1
Mercure Jakarta Batavia - Image 2
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Mercure Jakarta Batavia - Image 4
Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat, 11230 JAKARTA, Indonesia

Deskripsi

Keistimewaan hotel

  • 40 menit berkendara dari Bandara Internasional Soekarno-Hatta ke Jakarta

  • Dekat dengan kawasan kota tua, termasuk Museum Fatahillah dan Museum Bank Indonesia

  • 10 menit jalan kaki menuju Stasiun Kereta dan Halte Busway

  • Terletak dekat dengan XXX, jalan yang terkenal karena masakan Tionghoanya

  • 15 minutes driving to Jakarta International Stadium (JIS) , Ancol, JI Expo for concertgoers

Akomodasi kami

Lokasi hotel

Mercure Jakarta Batavia

Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat
11230 JAKARTA
Indonesia

GPS:-6.132382, 106.810051

Telepon
Fax +62 21 6915977

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Bar
  • Ruang rapat
  • Room service

SOENDA KELAPA

Malaka merupakan restoran bersantap sepanjang hari yang terletak di lantai dasar. Menyajikan hidangan Internasional, Asia, dan Nusantara, menawarkan pilihan menu à la carte dan prasmanan, semuanya disiapkan dalam dapur terbuka.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  395 ulasan

Peringkat TripAdvisor  4.5/5  666 ulasan

Sertifikat keunggulan 2025

Nice Room!

Catatan Tripadvisor 4.0/5

Jondoli Ulasan TripAdvisor tersertifikasi

The room was excellent — comfortable, well-designed, and truly impressive. However, attention to detail could be improved, particularly regarding the placement of stickers and signage. Some were applied unevenly and appeared rather careless, which slightly detracts from the overall premium impression. Breakfast Experience I also believe pest control requires more serious attention, especially in the buffet area. On January 14th, at approximately 9:56–9:57 AM, I clearly saw a rat running into the space beneath the counter near the egg station (this should be visible on CCTV). This was quite concerning and should be addressed urgently. Hot water was difficult to find, and the water dispenser gallons were not promptly refilled, despite the hotel occupancy being very low. Staff should perform more frequent checks on food and beverage stock availability to ensure consistent service quality. I ordered an egg white omelet, which took an unusually long time to be prepared, even though the breakfast area was quiet at that time. I specifically requested mixed condiments, and the staff member wearing a hijab (without a name tag) confirmed the order. However, the omelet was eventually served plain, without any condiments. Regarding the herbal drink (jamu), this may be a matter of personal preference, but based on my experiences at other Accor hotels in Indonesia, jamu is typically served chilled over ice, which provides a much fresher and more enjoyable taste. I understand that breakfast service was nearing its end, yet it would be more appropriate if staff collected their own drinks from the kitchen area rather than the guest buffet while guests were still dining (at around 10:10 AM). It was uncomfortable to see staff, still wearing aprons, taking food and beverages from the guest buffet. Finally, my sincere appreciation goes to the staff members Tito and Sugi in the breakfast buffet area — both were professional, experienced, and genuinely helpful. Special recognition also to Hesty (or Resty), who proactively informed guests about the breakfast closing time and handled the situation very efficiently. She truly stood out, and other staff members could greatly benefit from following her example.

Catatan tamu Avis 5.0/5

Paramany R. Teman - Ulasan terverifikasi ALL

Sangat memuaskan

Dear Paramany R., We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

Catatan tamu Avis 5.0/5

Reza P. Pasangan - Ulasan terverifikasi ALL

Lokasi dekat dengan kota tua, staff ramah, kamar bersih, makanan enak, suasana nyaman

Dear Mr. Reza P., We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

Catatan tamu Avis 5.0/5

Saskia Keluarga - Ulasan terverifikasi ALL

Pengalamanan yang menyenangkan merayakan tahun baru di mercure jakarta batavia bersama keluarga dari pelayanan mulai cekin sampai cekout di layani dengan ramah oleh resepsionis, dinner malam tahun baru yang seru dan makanan dinner dan breakfastnya enak semua fasilitasnya oke lengkap.

Catatan tamu Avis 5.0/5

E. E. Keluarga - Ulasan terverifikasi ALL

Fasilitas lengkap, kamar nyaman dan bersih, sarapan enak

Dear Mrs. E., We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 543 ulasan 8.2/10 Lokasi
  • 1.194 ulasan 8.7/10 Kamar
  • 1.316 ulasan 9.1/10 Pelayanan
  • 26 ulasan 8.5/10 Internet
  • 742 ulasan 8.9/10 Makanan
  • 588 ulasan 8.2/10 Kebersihan
  • 553 ulasan 8.8/10 Sarapan
  • 455 ulasan 8.6/10 Kenyamanan

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