Novotel Jakarta Gajah Mada bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 1.223 ulasan

Jaminan Harga
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Jl Gajah Mada No 188, BARAT, 11120 JAKARTA, Indonesia

Deskripsi

Keistimewaan hotel

  • Gedung cagar budaya sebagai ikon hotel

  • Di dekat pusat kota tua Batavia, dengan daya tarik budaya, seni, dan rekreasi

  • Dekat kawasan bisnis, perbelanjaan, dan kuliner setempat

  • Akses mudah ke Jakarta International Expo Kemayoran, Mega Glodok Kemayoran, dan Ancol

  • 30 menit berkendara dari Bandara Internasional Soekarno-Hatta

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Lokasi hotel

Novotel Jakarta Gajah Mada

Jl Gajah Mada No 188, BARAT
11120 JAKARTA
Indonesia

GPS:-6.147345, 106.815573

Telepon
Fax +62 21 29365555

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

THE SQUARE

Manjakan lidah Anda bersama Novotel. Temukan kesederhanaan menarik hidangan kontemporer yang sarat cita rasa. Hidangan inovatif dan seimbang pada santapan yang sungguh lezat untuk dinikmati di restoran hotel atau khusus di kamar Anda

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Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.6/5  1.223 ulasan

Peringkat TripAdvisor  4.5/5  3.687 ulasan

Business Stay along with couple

Catatan Tripadvisor 4.0/5

r1f41id Bisnis - Ulasan TripAdvisor tersertifikasi

It was a great stay that I took along my spouse for a business trip. This hotel facilitate lounge for platinum member above and provide drinks and snack from afternoon to evening. Close to trade Center mall and a lot of culinary area. Breakfast is also good with variety of menu

Dear Mr. Rifai K, First of all, thank you very much for your loyalty in becoming our ALL/Accor Plus Platinum Elite member. Thank you for reviewing your stay at Novotel Jakarta Gajah Mada. We are delighted that you have taken the time to share your appreciation of our location wise. We are also glad that our breakast, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Rest assured that we will share your kind compliments with our team, with special mentions made to Erick. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Yours Sincerely, Christiaan JONES General Manager

Very fast services

Catatan Tripadvisor 5.0/5

gojie526 Bisnis - Ulasan TripAdvisor tersertifikasi

Very fast check in & I get the smoking room even the smoking floor is already full. Overall the services are excellent. Room is clean enough and access to public transport in front of the building. Just need improvement for room amenities because I think 4 stars hotel need the 4 stars amenities too. Thankyou Eileen for the assistance.

Dear Mr. Gojie526, Thank you for reviewing your stay at Novotel Jakarta Gajah Mada. We are delighted that you have taken the time to share your appreciation of our check-in process. We are also glad that our room cleanliness, had complemented well to provide you with an exceptional stay with us. Thank you very much for your valuable feedback related with our room amenities. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Rest assured that we will share your kind compliments with our team, with special mentions made to Eileen. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Yours Sincerely, Christiaan JONES General Manager

Exellence service from Arif Guest Service 😎

Catatan Tripadvisor 5.0/5

Compass55057981446 Ulasan TripAdvisor tersertifikasi

I booked two rooms as platinum member of accor and I do really satisfied with the service excellence here. The staff are really attentive and very helpfull. And the front office took care of me very fast. Welldone Arif 😎😎😎. I do really need someone fast as I have a lot of business to do and always rush. Thank you verymuch novotel gajah mada

Dear Valuable Guest, First of all, thank you very much for your loyalty in becoming our ALL/Accor Plus Platinum Elite member. Thank you for reviewing your stay at Novotel Jakarta Gajah Mada. We are delighted that you have taken the time to share your appreciation of our staff hospitality, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Rest assured that we will share your kind compliments with our team, with special mentions made to Arif. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONES General Manager

Great location .. centre of old jakarta

Catatan Tripadvisor 5.0/5

roadtrippernineteen Ulasan TripAdvisor tersertifikasi

Great staff and Arif made the trip fantastic. Location is 10 min walk to Chinatown and quick cab ride to many tourist attractions. Big breakfast spread. We stayed in a one bedroom suite and had a great stay. Bar staff are great just that it's smoking.

Dear Mr/s. Roadtrippernineteen, Thank you for reviewing your stay at Novotel Jakarta Gajah Mada. We are delighted that you have taken the time to share your appreciation of our location wise and served breakfast.. We are also glad that our comfort room and staff hospitality, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Rest assured that we will share your kind compliments with our team, with special mentions made to Arif. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONES General Manager

Our Unpleasant stays at Novotel Gajahmada. Unfriendly staff. Not recommended

Catatan Tripadvisor 2.0/5

AkhmadFadjar Ulasan TripAdvisor tersertifikasi

First, Unpleasant staff at the drop off area as he rushed us to move away, I ve stopped my car for less than 10 seconds just to drop my wife to do a check in progress. Second, Been promised by GS staff via Whatsapp prior arrival to setup the room with welcome snack and animal towel and its finally delivered in the evening around 8pm. We did send a message to follow up but no response Third, not even a piece of welcome letter in our room from hotel management staff like other accor brand hotel we ve had been. Until we finally found that letter was in an envelope given by Guest service without any notice. the worst part is the title was printed wrong. Soon as we arrived in our suites, we requests to move to other suite with front view and the answer is "No" as the hotel are fully occupied as per the staff, eventhough looks like very quite. Food quality at the lounge is just mediocre. Not much variety and most of them was not in good quality. Staff are not friendly at all, there are no connection to us. They are too busy giving an extra attention to Guest with different nationalities compare to us as a local people. Passed by the Guest service desk and not even bothered to greet us. As a loyal Accor Gold member, we felt very unwelcome and our staycation experience is very bad with this hotel. Will not recommend this hotel to others.

Dear AkhmadFadjar, Thank you for sharing your time in conveying your experience of visiting Novotel Jakarta Gajah Mada. Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with some of our services, as well as the Premier (Executive) Lounge food quality had fallen short of your expectations. Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests. Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future. We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly. Yours Sincerely, Christiaan JONES General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 262 ulasan 7.5/10 Lokasi
  • 763 ulasan 6.9/10 Kamar
  • 817 ulasan 8/10 Pelayanan
  • 53 ulasan 5.7/10 Internet
  • 412 ulasan 6.7/10 Kebersihan
  • 283 ulasan 5.1/10 Fasilitas
  • 247 ulasan 6/10 Sarapan
  • 40 ulasan 4.5/10 Kolam

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