The Harlow Hotel By Accor 3 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 3.8/5 รีวิว 153 รายการ

The Harlow Hotel By Accor - Image 1
The Harlow Hotel By Accor - Image 2
The Harlow Hotel By Accor - Image 3
The Harlow Hotel By Accor - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • 16 mins to London Stansted Airport - book your Park&Fly package

  • Pet-friendly

  • Onsite car park with 100 spaces

  • 9 meeting and events rooms

  • Bar area with live sports channels available

ที่พักของเรา

สถานที่ตั้งโรงแรม

The Harlow Hotel By Accor

Southern Way
CM18 7BA HARLOW
United Kingdom

พิกัด:51.75578, 0.126321

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • ยินดีต้อนรับสัตว์เลี้ยง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%

The Sculpt Restaurant

Discover a range of delicious options at our onsite restaurant. The Sculpt serves British cuisine with a modern twist.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  3.8/5  รีวิว 153 รายการ

เรทติ้งบน TripAdvisor  3.0/5  รีวิว 951 รายการ

Great customer experience.

คะแนนจาก Tripadvisor 5.0/5

ozayoun รีวิวที่ได้รับการรับรองจาก TripAdvisor

On arrival the staff were very welcoming and extremely helpful. Trevor and Dana in particular were beyond great. Their kindness and hospitality were beyond my expectation. I had a truly great experience. I can not fault the cleanliness of the hotel either. Thank you and I will be back.

Not an Accor

คะแนนจาก Tripadvisor 1.0/5

Daydream11206409417 ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Misleading pics on the web site. The hotel is very dated and it’s in no way aligned to Accor Hotels brand standard. Friendly receptionist and good check in process. Very noisy bar with lots of manual work men. Very dated guest area with mismatched furniture. Poorly decorated corridors / stairwells / room doors. Rooms very outdated. 1970’s style. Room very dusty and not that clean. Stained carpets. No room services so had to eat in the noisy bar as the restaurant isn’t open. Service quick, but great food offering and very poor quality food when it arrived. Not Accor brand standard.

Bad Experience

คะแนนจาก Tripadvisor 1.0/5

DJ L รีวิวที่ได้รับการรับรองจาก TripAdvisor

Phone the hotel 10 days before my stay and spoke to receptionist And she booked me in. As it was part of a wedding, I Was the best man and I turned up with my family, including two Kids, one who is seven and the other one 12, when I got to the hotel at 03.00 in the morning my name was on the system, but they said they had no rooms available my boys was half asleep and they left me in the reception in early hours of the morning for 45 to an hour. Telling me there was not rooms I ended up in the end staying in the bride & grooms room. The room that they gave the bride and groom was a double bed & had a dog bed on the floor that they didn’t even ask for as they didn’t have pets I had to move it myself as I had to sleep on floor with my wife and my two boys, Pic below ! When I was waiting in the reception, there was even people fighting amongst themselves. In front of my children All I wanted was a place to rest my head with my family after a long day, at my family wedding , Ridiculous hotel don’t recommend it. Staff wasn’t helpful even the next morning. I asked to speak to a manager and there was no one about left my details with them and still haven’t heard anything from the hotel not even a little phone call regarding the problem would not recommend for any family………. Even When I woke up in the morning went to get breakfast and there was nothing even in the pots had to wait 15 to 20 minutes until the food came out, Poor Quality of food, only thing I can say there was a young girl with glasses that was very helpful and she tried her best to provide a good service…! 28th September 2024

GOOD STAY, BETTER SERVICE..Mr. GUISSEPE congratulations!!

คะแนนจาก Tripadvisor 5.0/5

JhonathanSilva ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

I was at the hotel for 2 weeks, I felt completely at home. From the moment I arrived, my colleagues and I had a wonderful reception. The super friendly employee, Mr. Guissepe, is a great professional who deserves all the recognition, with 5-star service. Always willing to help us. The breakfast was well served, good quality comfort. I cannot fail to comment on the extraordinary room cleaning service, always impeccable cleaning & organization of the rooms. I want to thank all the cleaning staff. you are the best. The team itself has an excellent standard of service. I also want to give my sincere thanks to Dana, Gemma, Kelly ,Abdu. congratulations. Regarding THE BAR service, I was attended to by an employee Holly, who was perhaps not in her best days. We did not receive good service from you. Giving a bad impression, that they were unwilling to serve us. But we are grateful to Mr. GIUSSEPE for always helping everyone with his good disposition and joy on his face. Thanks again to the Reception Team, Breakfast Team, Room Cleaning Team.

Not a convenient hotel for London visit and standards.

คะแนนจาก Tripadvisor 3.0/5

Pauline A รีวิวที่ได้รับการรับรองจาก TripAdvisor

We stayed at the Harlow Hotel curtesy of Alfa Travel coach tours to visit London which is over an hour's drive away. The hotel is clean but very basic and hardly recognisable from their website photos. The buffet breakfasts were very good but the evening meal buffet was average. The restaurant staff need training. They disappeared very quickly and on 2 of our 4 night stay I had to look for cutlery and set our dinner table. You cannot order a bottle of wine so have to keep leaving your tepid (on cold plates) dinner to get more drinks from the bar. We had to leave our empty dinner plates on adjoining tables to make room for pudding as there were no staff in the restaurant. The puddings were cleared away while diners were still in the restaurant, so when asked they had to be brought from the kitchens. Incredibly when my partner managed to speak to staff to ask for a dessert spoon, the young man moved over my spoon to his place. When asked again he said nothing and came back and put down a soup spoon and walked away. This hotel appears mostly to cater for commercial guests, conferences. and workmen located nearby. It is not a holiday hotel and standards in the restaurant are low at dinner. The reception staff were very helpful and pleasant. I brought this matter to the attention of Alfa Travel but have had no response from them - very unprofessional.

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

การให้คะแนนโรงแรมของเราโดยผู้ใช้เว็บไซต์อื่น

  • 221 ความคิดเห็น 7.5/10 ทำเล
  • 617 ความคิดเห็น 6.7/10 หัองพัก
  • 504 ความคิดเห็น 8.1/10 บริการ
  • 9 ความคิดเห็น 9.2/10 อินเทอร์เน็ต
  • 304 ความคิดเห็น 6.9/10 ความสะอาด
  • 207 ความคิดเห็น 6.9/10 อาหารเช้า
  • 195 ความคิดเห็น 5.4/10 ร้านอาหาร
  • 175 ความคิดเห็น 5.7/10 ความคุ้มค่า

สนับสนุนโดย Trustyou

สถานประกอบการอื่นของเราที่อยู่ใกล้เคียง

ดูโรงแรมทั้งหมดของเราใน Harlow