Mercure Cardiff North Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 488 reviews

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Mercure Cardiff North Hotel - Image 1
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Mercure Cardiff North Hotel - Image 3
Mercure Cardiff North Hotel - Image 4
Circle Way East, Llanedeyrn, CF239XF CARDIFF, United Kingdom

Description

Hotel extras

  • On-site parking

  • Pet Friendly

  • Gym facilities

  • Meeting and function rooms

  • Bar area with sports channels available

Our accommodation(s)

Hotel location

Mercure Cardiff North Hotel

Circle Way East, Llanedeyrn
CF239XF CARDIFF
United Kingdom

GPS:51.508327, -3.147213

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Bay Restaurant

Discover a range of locally inspired dishes at The Bay Restaurant. Inspired by the historic Tiger Bay docklands district, you'll find a flavoursome menu, including steaks, burgers and pizza.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  488 reviews

TripAdvisor Rating  4.0/5  261 reviews

Lovely lunch Excellent, always pleasure to visit here as all the staff brilliant

TripAdvisor rating 5.0/5

Shamshad S TripAdvisor review

Savita the staff is always very kind & helpfull, food was excellent & all the staff very friendly & lovely specially Savita…………………👍🙏🙏🙏🙏🙏🙌🙌🙌🙌🙌🙌🙌👍👍👍👍👍👍🥰👍👍👍👍👍👍👍👍👍👍👍👏👏👏👏👏👏👏👏👏😋👏👏شكر 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Welcome stay

Customer review rating 5.0/5

Graham N. Couples - Confirmed reviews ALL

Lovely facilities and friendly team. Lovely vibe throughout the hotel. Perfect for our needs

Faultless stay. Well done to the Mercure team

TripAdvisor rating 5.0/5

CdeSH TripAdvisor review

Old and struggling with mobility issues, I was impressed with the assistance I received from the gentleman on reception when I phoned to book. My son and I had two adjacent comfortable and clean rooms. It was quiet overnight unlike many hotels. Breakfast was adequate and plentiful. Self service buffet but not an issue. All part of an enjoyable stay for a family gathering. I will book there again without hesitation. Well done to all. A credit to the hospitality industry.

Dear Guest, Thank you for such a positive review. We are delighted to hear that the assistance provided during booking made a positive impact on your experience. It's wonderful to know that both the comfort and cleanliness of your rooms met your expectations, contributing to a peaceful night's rest. The satisfaction of our guests is our top priority, so it pleases us greatly that you found our breakfast options to be both adequate and plentiful. Your commendation is a testament to the dedication of our team here at Mercure Cardiff North. Hearing that you would choose to stay with us again for future family gatherings is the highest compliment we could receive. It is guests like you that make our work incredibly rewarding. We eagerly await the opportunity to welcome you back for another enjoyable visit. Warm regards, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

Good stay

Customer review rating 4.0/5

Sara H. Friends - Confirmed reviews ALL

Hotel was great , bedroom was really nice but lighting needed to be brighter .. Location was a little far out of the city but we were aware of that before we booked.. Staff that we dealt with were all friendly .. Disappointed with parking charge after paying already well inflated rate just because a concert was on, thats not just your hotel though ...overall stay was good

Dear Sara, Thank you for taking the time to leave a review of your recent stay. We are delighted to learn that your overall experience at our hotel was positive and that you found the bedroom to your liking. The comfort and satisfaction of our guests is a top priority for us. However, we regret to hear that you found the lighting in the bedroom less than satisfactory. Our team is continuously looking for ways to enhance guest experiences, and your input is invaluable in this process. Regarding the parking charge, we understand that additional costs can be a concern. Our parking fees are competitive within the area, and we strive to provide clear communication about such charges prior to booking and upon arrival. Concerning the rates during local events, we aim to offer competitive pricing while considering the increased demand during such times. Nevertheless, it is heartening to note your commendation of our staff's friendliness. We take great pride in our team's dedication to providing warm and welcoming service to all our guests. We look forward to the pleasure of seeing you again. Best regards, Dorota Price, General Manager hb…, T.: +4…

Clean,good breakfast,room spacious and comfortable

Customer review rating 5.0/5

Brian G. Families - Confirmed reviews ALL

Staff very helpful and friendly it was a good experience

Dear Brian, Thank you for such a great review. It brings us great joy to know that our efforts in maintaining a clean and comfortable environment have been recognized. Our team is proud of our sustainable development initiatives and we are thrilled to learn that you rate them highly. The spaciousness and comfort of our rooms, combined with the quality of our breakfast offerings, are aspects we take great pride in, and we are glad that they contributed to a memorable stay. Furthermore, we are heartened by your appreciation for the helpfulness and friendliness of our staff. As a valued member of ALL – Accor Live Limitless loyalty programme with Classic status, your endorsement of the brand and the programme is particularly gratifying for us to receive. Your high recommendation scores are a testament to the dedication we have to providing exceptional service and experiences to all our guests. We look forward to a return visit from you in the future. Best wishes, Atanas Mladenov, Front Office Manager

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Other web-users rate our hotel

  • 585 reviews 7.9/10 Location
  • 1,393 reviews 7.3/10 Room
  • 1,031 reviews 7.7/10 Service
  • 25 reviews 7.8/10 WiFi
  • 815 reviews 7.3/10 Comfort
  • 626 reviews 7/10 Cleanliness
  • 459 reviews 7.6/10 Breakfast
  • 385 reviews 6.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.