Mercure Birmingham West Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 4.1/5 520 ulasan

Jaminan Harga
Terbaik
Mercure Birmingham West Hotel - Image 1
Mercure Birmingham West Hotel - Image 2
Mercure Birmingham West Hotel - Image 3
Mercure Birmingham West Hotel - Image 4
Birmingham Road, B70 6TU WEST BROMWICH, United Kingdom

Deskripsi

Keistimewaan hotel

  • Modern restaurant and bar area with popular live sports channels

  • Leisure centre with pool, sauna, steam room and gym

  • Pet-friendly

  • Perfectly located just off the M5 with onsite car park with space for up to 300 vehicles

  • Conference venue with 17 meeting rooms

Akomodasi kami

Lokasi hotel

Mercure Birmingham West Hotel

Birmingham Road
B70 6TU WEST BROMWICH
United Kingdom

GPS:52.513438, -1.976012

Telepon
Fax +44 121 609 9937

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Restaurant 1896

Restaurant 1896 offers a welcome atmosphere and eclectic menu of international delights. Start your day with a breakfast buffet, or finish off the evening by choosing from a menu of the best British and International cuisine.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.1/5  520 ulasan

Peringkat TripAdvisor  4.5/5  447 ulasan

Sertifikat keunggulan 2024

Lovely stay & dog friendly

Catatan Tripadvisor 5.0/5

Barb S Solo travel - Ulasan TripAdvisor tersertifikasi

We had a lovely welcome , I had my dog with me. We were assigned a room on tge second, which is actually on the same floor as reception. When we got in the good sized room., there was a good size dog bed, a bowl,treats, a ball and a message about rules. The bed was two singles put together. There was a good quality hospitality tray, sadly no biscuits. The room was well equipped with sockets, but the lighting was poor. The bathroom was accesable, so was large. With large soft towels and good integrated toiletries. As my dog is a service dog, we were allowed in the restaurant, we had a good meal, vegetarian soup(could've been hotter), Cumberland sausage & mash and a fresh fruit salad. Breakfast, I was refused entry to the restaurant, even though I explained about her being a service dog, being disabled, I had to sit in the bar, being disabled this presented me with great difficulties. However a member of staff checked with reception and I was allowed on. . Breakfast was good. Plenty of choice of everything although no black pudding or fried bread. We enjoyed our stay here and would definitely come back. All the staff were friendly .

Amazing.

Catatan Tripadvisor 5.0/5

Charlotte C Ulasan TripAdvisor tersertifikasi

Very nice hotel and Gerry at reception is lovely and very welcoming! Absolutely loved the murder mystery so funny ain’t laughed like that in a very long time. The breakfast was lovely a nice variety of food to choose from. Will definitely be visiting again very worth the money.

Good place to stay

Catatan Tripadvisor 5.0/5

Kevin S Ulasan TripAdvisor tersertifikasi

It was very clean,customer service was very friendly, the breakfast was well worth the money and tasted nice, the room was very clean I do recommend to stay and I arrived early before check in time and they checked me in early I would like to say it was a good experience. 👍

Great Hotel brilliant atmosphere

Catatan Tripadvisor 5.0/5

M T Ulasan TripAdvisor tersertifikasi

Marita and Stefan were extremely welcoming the moment I arrived to check in to see Anita the sports therapist. Anita provided a true holistic healing therapy with reiki reducing my stress and knots. I then had a hot drink from the hotel bar to extend my relaxation experience before I left. I will be back soon. M Talbot

Terrible Customer Experience

Catatan Tripadvisor 1.0/5

Kash B Ulasan TripAdvisor tersertifikasi

The hotel itself was clean with good sized rooms. However the service was awful, on arrival the attendant - Stefan was useless to say the least. First he was unable to find our booking, then said we had only a booking for 2 rooms which would not accommodate our family of 5. I was asked to pay extra for our 12year old. Stefan criticised that I should not have booked through a 3rd party website. He then re-looked at my booking and then found that we had booked correctly, but continued to blame the 3rd party websites. I finally checked in. The day after, after arriving back to the hotel at mid-night, they then realised that Stefan had not requested payment and I was asked to pay at midnight. I understand the need for payment up front, and that will be the Hotel policy. When speaking to Stefan, I found him to be rude, obnoxious and talking over the guests. Very limited customer service skills and not in the right job.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 320 ulasan 7.9/10 Lokasi
  • 958 ulasan 6.5/10 Kamar
  • 819 ulasan 8.4/10 Pelayanan
  • 17 ulasan 7.6/10 Internet
  • 461 ulasan 6/10 Kebersihan
  • 339 ulasan 7.4/10 Sarapan
  • 229 ulasan 5.6/10 Kesepadanan nilai
  • 173 ulasan 5.7/10 Kebugaran/olah raga

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