Novotel Birmingham Centre bintang 4

Catatan tamu Avis (Peringkat ALL) 4.1/5 862 ulasan

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Novotel Birmingham Centre - Image 1
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Novotel Birmingham Centre - Image 4
70 Broad street, B1 2HT BIRMINGHAM, Britania Raya

Deskripsi

Keistimewaan hotel

  • On-site leisure facilities, including children playing corner and a fiteness room.

  • 10 dedicated meeting rooms accommodating up to 300 guests

  • Central location, with plenty of nearby transport links and new Metro Tram Line.

  • Gourmet Bar offers a choice of international cuisine

  • Within 800-metres of Birmingham New Street station and 7 min. walk to Arena, 3 min to ICC

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Lokasi hotel

Novotel Birmingham Centre

70 Broad street
B1 2HT BIRMINGHAM
Britania Raya

GPS:52.476406, -1.912898

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Dapat diakses kursi roda
  • Wi-Fi
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Gourmet Bar Birmingham

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

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Peringkat ALL  4.1/5  862 ulasan

Peringkat TripAdvisor  4.0/5  2.526 ulasan

Sertifikat keunggulan 2025

Afternoon tea

Catatan Tripadvisor 5.0/5

skworton1980 Ulasan TripAdvisor tersertifikasi

Good atmosphere, very good service and great tasting afternoon tea, would definitely recommend. Cater for vegetarians and vegans

Dear Guest, Thank you so much for your kind words! We’re delighted to hear you enjoyed the atmosphere, service, and our afternoon tea. We’re also glad you appreciated our vegetarian and vegan options. We look forward to welcoming you back soon! Kind Regards, Harpreet Sian

Great food and lovely team

Catatan Tripadvisor 5.0/5

BoardingPass647369 Ulasan TripAdvisor tersertifikasi

As a guest, I understand that internal issues may not be my concern, but I felt the need to comment on something I witnessed during breakfast on January 3rd. A man, accompanied by his family and appearing to be of Muslim background, spoke to a male staff member (wearing a tie and with a white beard) in a very inappropriate manner. Despite this, both he and the female staff member present remained attentive, respectful, and professional throughout the entire breakfast service. I believe they deserve recognition for handling the situation with calm and dignity.

Dear Guest, Thank you for taking the time to share your experience and observations. We sincerely appreciate your recognition of our team’s professionalism during a challenging situation. Our staff strive to provide attentive and respectful service at all times, and it is heartening to hear their efforts were noticed. We will be sure to pass on your kind words to them - they will be greatly encouraged by your feedback. Kind Regards, Harpreet Sian

Wonderful Afternoon Tea Experience

Catatan Tripadvisor 5.0/5

Happiness770073 Ulasan TripAdvisor tersertifikasi

Great choice of food and drinks included in the afternoon tea. Plus the staff were so polite and attentive, making sure everything was perfect, as it was. Would definitely recommend the Novotel Atfernoon Tea

Dear Happiness770073, Thank you for your kind words regarding your afternoon tea experience at our hotel. We are delighted to hear that you enjoyed the food and drinks, and that our staff met your expectations with their attentiveness. Your recommendation is greatly appreciated. Warm Regards, Harpreet Sian General Manager

Great Stay, Great Location

Catatan Tripadvisor 5.0/5

sahiro2022 Ulasan TripAdvisor tersertifikasi

Location, atmosphere, the service was fantastic. Thank you up Mohammed, George and Salo you made our stay lovely Thanks to the wonderful cleaners for all their hard work to make this hotel so comfy

Dear Sahir O, Thank you for your kind words regarding your recent stay at Novotel Birmingham Centre. We are delighted to hear that you enjoyed our location and the service provided by our dedicated team members. Your appreciation for our cleaning staff will certainly be shared with them. Warm Regards, Harpreet Sian General Manager

THE WORST AFTERNOON TEA EVER!

Catatan Tripadvisor 1.0/5

Heaven A Ulasan TripAdvisor tersertifikasi

I'm not someone who regularly writes reviews unless something was absolutely terrible or extremely good. I booked afternoon tea for 5. For some it was their first time going to afternoon tea and I wish u didn't take them to the Novotel for their first experience. We booked for boxing day at 4 so I might be that they had no chief because the sandwich selection arrived dry, literary dry as though it was left overs from pervious guests. The taste was off and sickening. No one could eat it. I felt so embarrassed, I was really.hyping up the experience of afternoon tea. As for the scones! I wish I took pictures if how disturbing they were. They were hard because I believe they just hosted them up in the microwave and as I cut open into it had brown burnt bits, I believe it was the butter when it was heated up in the microwave because that only happens to shop brought scones. Definitely cheap shop brought. All the sweet opens that were served to us were left as they came as nothing was nice all shop brought, had already dried out and the taste was as if they had been left out over night in the bar! The only thing we did was drink the hot drinks. We had Tetley tea bags in hot water, honestly tasteless but that is the best you'll get. I've honestly never had a bad experience in food gerally like this one. They definitely had no staff we could tell because everything was late coming to us even the drinks. I can't even say we got what we paid for unfortunately. This is an honest review and I really don't mean to sound bad but it was absolutely disgusting and I'm really not a fussy eater. I brought the voucher off Groupon and the pictures advertised are completely different just letting you know. The one thing that was ok was the guy serving us, I believe he was European, he was polite and he too could see that we did not enjoy anything and we could only see 2 staff members all in all. Sorry it's such a long review. The worst afternoon tea ever!

Dear guest, Thank you for taking the time to share your detailed feedback. We are genuinely sorry to hear that your afternoon tea experience did not meet your expectations. This is certainly not the standard we aim to provide, and we deeply regret that both the quality of the food and the service fell short during your visit. Please be assured that your comments regarding the sandwiches, scones, sweets, and overall service have been shared with our culinary and operations teams to ensure this does not happen again. We appreciate your recognition of the efforts of our team member who served you and remained professional throughout. We would welcome the opportunity to make this right and hope you might give us another chance to provide the high-quality experience that we are known for. Please feel free to contact us directly at the hotel so we can discuss this further. Thank you again for your honesty - it helps us improve. Kind regards, Harpreet Sian

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