泰尔福特中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 378 评论

泰尔福特中心美居酒店 - Image 1
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描述

酒店其他优惠

  • 位于市中心,可轻松前往 M54 高速公路

  • 宽敞的多功能会议室,最多可容纳 400 人

  • 允许携带宠物

  • 休闲设施包括游泳池、按摩浴缸和健身房

  • 现代风格的餐厅和酒吧播放体育频道直播,设有台球区

我们的客房

酒店位置

泰尔福特中心美居酒店

Forge Gate, 泰尔福特中心
TF3 4NA 泰尔福特
英国

GPS:52.68128, -2.446585

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Iron Masters

酒店餐厅以精选的优质菜肴为最大卖点,其中许多菜肴都采用上等的英国本土食材烹制而成。您可以品尝采用生态食材烹制而成的当地美食,也可以从各种素食、无麸质和儿童食品中进行选择。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  378 评论

TripAdvisor 评级  4.2/5  470 评论

卓越奖 2025

Over bookers - and badly handled

Tripadvisor 评级 1.0/5

OllieLondon 商务住宿 - 经 TripAdvisor 认证的评论

I arrived at 10pm having pre-paid my room - to be told they had a flood and that they were going to move me to another hotel. They couldn’t tell me where - the receptionist was then frantically looking on booking.com. She phoned through to the hotel on the out of town hotel at the service station and booked me a room - and told me I had to pay for it and they would reimburse me for that room! (Really?!) Then another customer walked in and got a room - he was a member of the Mercure members club and had not pre-paid. The receptionist admitted ‘that didn’t look good’ Checked back to the hotel the next night (I had a two night stay) and the receptionist told me it was because they had over booked - not due to a major flood. So they don’t value pre-paid customers, and only after chasing refunded me. No senior manager available - and when I told receptionist no-one had apologised, she said the manager would call me. She did the next day and left a message saying she would call later but she was going on holiday. Didn’t hear back. Would have expected much better.

Dear OllieLondon, Dear Ollie, Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kyle Griffiths, General Manager

Pork Sunday Lunch

Tripadvisor 评级 5.0/5

css236 经 TripAdvisor 认证的评论

Just been and had the Pork Sunday lunch which comes all inside of a giant Yorkshire pudding. It was very delicious and well worth the £8.95 price. The staff were brill and the drinks we had were good & as I was driving it was good to be able to have a non alcoholic choice of beers.

Dear css236, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

Comfy and good food

Tripadvisor 评级 5.0/5

Nick B Solo travel - 经 TripAdvisor 认证的评论

Had a fantastic stay at this hotel—perfectly comfy for my trip! Yuen and Steve in the restaurant were outstanding, offering warm, attentive service that elevated every meal. The rooms were cozy, clean, and inviting, creating a relaxing atmosphere. Highly recommend for a delightful getaway!

Dear Nick B, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths, General Manager

Nice place

Tripadvisor 评级 5.0/5

Matt B 经 TripAdvisor 认证的评论

Nice hotel. Food in restaurant was very tasty. Excellent service from Yuen and Dean. Hotel itself very clean and well presented. Good facilities. Very friendly staff. No issues at all with any part of my stay. Would highly recommend. Good location

Dear mattbS3084FN, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths, General Manager

Great customer service

Tripadvisor 评级 5.0/5

Louise J 经 TripAdvisor 认证的评论

Stayed here for a business trip. Excellent customer service. The restaurant was really good and catered for my dietary needs. Our servers yuen and dean were so accommodating and welcoming . They helped me and made sure everything dietary was perfect for me. Highly recommend this hotel. Great location and staff were all very good.

Dear louisejT9581JU, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths, General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 625 评论 9/10 位置
  • 1,276 评论 6.1/10 房间
  • 1,293 评论 8.8/10 服务
  • 22 评论 6.8/10 上网
  • 583 评论 5.2/10 清洁度
  • 465 评论 7.5/10 早餐
  • 275 评论 5.4/10 性价比
  • 186 评论 5.6/10 游泳池

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