伯明翰中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 858 评论

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伯明翰中心诺富特酒店 - Image 1
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70 Broad street, B1 2HT 伯明翰, 英国

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酒店其他优惠

  • 酒店内休闲设施，包括儿童游乐角和健身房。

  • 高雅的餐厅、休闲风格的小酒馆餐饮

  • 私密时尚的酒吧，供应饮料和小吃

  • 美食吧提供精选国际美食

  • 距离伯明翰新街车站仅 800 米远，步行 7 分钟即可到达体育场，3 分钟即可到达 ICC

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酒店位置

伯明翰中心诺富特酒店

70 Broad street
B1 2HT 伯明翰
英国

GPS:52.476406, -1.912898

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酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无线网络
  • 会议室
  • 100% 无烟酒店
  • 客房服务

BAR

在诺富特酒店感受充满活力的氛围。在时尚的环境中，选择我们热情风趣的工作人员为您提供的啤酒、葡萄酒和鸡尾酒。我们热闹的酒吧是享受晚间娱乐活动或休闲放松的绝佳去处。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.1/5  858 评论

TripAdvisor 评级  4.0/5  2,526 评论

卓越奖 2025

Afternoon tea

Tripadvisor 评级 5.0/5

skworton1980 经 TripAdvisor 认证的评论

Good atmosphere, very good service and great tasting afternoon tea, would definitely recommend. Cater for vegetarians and vegans

Dear Guest, Thank you so much for your kind words! We’re delighted to hear you enjoyed the atmosphere, service, and our afternoon tea. We’re also glad you appreciated our vegetarian and vegan options. We look forward to welcoming you back soon! Kind Regards, Harpreet Sian

Great food and lovely team

Tripadvisor 评级 5.0/5

BoardingPass647369 经 TripAdvisor 认证的评论

As a guest, I understand that internal issues may not be my concern, but I felt the need to comment on something I witnessed during breakfast on January 3rd. A man, accompanied by his family and appearing to be of Muslim background, spoke to a male staff member (wearing a tie and with a white beard) in a very inappropriate manner. Despite this, both he and the female staff member present remained attentive, respectful, and professional throughout the entire breakfast service. I believe they deserve recognition for handling the situation with calm and dignity.

Dear Guest, Thank you for taking the time to share your experience and observations. We sincerely appreciate your recognition of our team’s professionalism during a challenging situation. Our staff strive to provide attentive and respectful service at all times, and it is heartening to hear their efforts were noticed. We will be sure to pass on your kind words to them - they will be greatly encouraged by your feedback. Kind Regards, Harpreet Sian

Wonderful Afternoon Tea Experience

Tripadvisor 评级 5.0/5

Happiness770073 经 TripAdvisor 认证的评论

Great choice of food and drinks included in the afternoon tea. Plus the staff were so polite and attentive, making sure everything was perfect, as it was. Would definitely recommend the Novotel Atfernoon Tea

Dear Happiness770073, Thank you for your kind words regarding your afternoon tea experience at our hotel. We are delighted to hear that you enjoyed the food and drinks, and that our staff met your expectations with their attentiveness. Your recommendation is greatly appreciated. Warm Regards, Harpreet Sian General Manager

Great Stay, Great Location

Tripadvisor 评级 5.0/5

sahiro2022 经 TripAdvisor 认证的评论

Location, atmosphere, the service was fantastic. Thank you up Mohammed, George and Salo you made our stay lovely Thanks to the wonderful cleaners for all their hard work to make this hotel so comfy

Dear Sahir O, Thank you for your kind words regarding your recent stay at Novotel Birmingham Centre. We are delighted to hear that you enjoyed our location and the service provided by our dedicated team members. Your appreciation for our cleaning staff will certainly be shared with them. Warm Regards, Harpreet Sian General Manager

THE WORST AFTERNOON TEA EVER!

Tripadvisor 评级 1.0/5

Heaven A 经 TripAdvisor 认证的评论

I'm not someone who regularly writes reviews unless something was absolutely terrible or extremely good. I booked afternoon tea for 5. For some it was their first time going to afternoon tea and I wish u didn't take them to the Novotel for their first experience. We booked for boxing day at 4 so I might be that they had no chief because the sandwich selection arrived dry, literary dry as though it was left overs from pervious guests. The taste was off and sickening. No one could eat it. I felt so embarrassed, I was really.hyping up the experience of afternoon tea. As for the scones! I wish I took pictures if how disturbing they were. They were hard because I believe they just hosted them up in the microwave and as I cut open into it had brown burnt bits, I believe it was the butter when it was heated up in the microwave because that only happens to shop brought scones. Definitely cheap shop brought. All the sweet opens that were served to us were left as they came as nothing was nice all shop brought, had already dried out and the taste was as if they had been left out over night in the bar! The only thing we did was drink the hot drinks. We had Tetley tea bags in hot water, honestly tasteless but that is the best you'll get. I've honestly never had a bad experience in food gerally like this one. They definitely had no staff we could tell because everything was late coming to us even the drinks. I can't even say we got what we paid for unfortunately. This is an honest review and I really don't mean to sound bad but it was absolutely disgusting and I'm really not a fussy eater. I brought the voucher off Groupon and the pictures advertised are completely different just letting you know. The one thing that was ok was the guy serving us, I believe he was European, he was polite and he too could see that we did not enjoy anything and we could only see 2 staff members all in all. Sorry it's such a long review. The worst afternoon tea ever!

Dear guest, Thank you for taking the time to share your detailed feedback. We are genuinely sorry to hear that your afternoon tea experience did not meet your expectations. This is certainly not the standard we aim to provide, and we deeply regret that both the quality of the food and the service fell short during your visit. Please be assured that your comments regarding the sandwiches, scones, sweets, and overall service have been shared with our culinary and operations teams to ensure this does not happen again. We appreciate your recognition of the efforts of our team member who served you and remained professional throughout. We would welcome the opportunity to make this right and hope you might give us another chance to provide the high-quality experience that we are known for. Please feel free to contact us directly at the hotel so we can discuss this further. Thank you again for your honesty - it helps us improve. Kind regards, Harpreet Sian

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其他网络用户评价我们的酒店

  • 1,302 评论 8.8/10 位置
  • 1,731 评论 5.9/10 房间
  • 1,558 评论 9/10 服务
  • 26 评论 8.2/10 上网
  • 915 评论 6/10 舒适度
  • 678 评论 6.7/10 清洁度
  • 653 评论 8.9/10 早餐
  • 495 评论 5.9/10 氛围

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