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伯明翰中心诺富特酒店 4 星

客户意见评级 4.1/5 8,321 评论

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伯明翰中心诺富特酒店
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+ 18 服务

酒店其他优惠

  • 酒店内休闲设施,包括儿童游乐角和健身房。

  • 高雅的餐厅、休闲风格的小酒馆餐饮

  • 私密时尚的酒吧,供应饮料和小吃

  • 8 个可承办高效活动的多功能场所

  • 可让您保持体形的健身房、可放松身心的桑拿房

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 全禁烟宾馆
  • 手动温度控制
  • 酒店使用的语言
  • 接待处全天候开放
  • 延迟至下午 5 点退房付费服务
  • 洗衣房
  • 行李员
餐饮
  • 早餐付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
休闲和活动
  • 健美中心
商务服务
  • 8 会议室
  • 提供复印/打印服务

酒店位置

伯明翰中心诺富特酒店

70 Broad street
B1 2HT 伯明翰
英国

电话: +441216199002

传真: (+44)121/6439786

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • BIRMINGHAM CENTRE :  BIRMINGHAM DIGBETH COACH ST

  • BIRMINGHAM BROAD STREET :  A45>A34

  • West Midlands Metro : 

  • 乘飞机

    BIRMINGHAM INTL 达到 18.02公里 / 11.2 英里

  • 乘飞机

    EAST MIDLANDS 达到 160公里 / 100 英里

  • 乘汽车

    JUNCTION 6 OF M6 达到 1.61公里 / 1 英里

  • 乘火车

    BIRMINGHAM INT 达到 20.11公里 / 12.5 英里

  • 乘火车

    BT 达到 0.2公里 / 0.12 英里

  • 乘火车

    NEW STREET STATION 达到 3公里 / 1.86 英里

  • 乘火车

    SNOW HILL 达到 0.8公里 / 0.5 英里

GPS :52.476406, -1.912898

我们的客房

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

标准房,配备 1 张双人床和 1 张可折叠沙发

  • 最多人数: 4
  • 面积: 从 0 / 0 sq ft
  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具

行政房,配备大床

  • 最多人数: 3
  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具

高级房,配有大床 和 可变换沙发

  • 最多人数: 3
  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
客房

酒店餐厅和酒吧

RESTAURANT

美食类型: 国际

在诺富特酒店大快朵颐。 在休闲环境中享用各式简单而正宗的当地和国际美食。 无论您是想用餐还是小酌,我们的餐厅都可以为您提供只有诺富特酒店才有的上好美食或美酒。

晚餐

18:00 - 22:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

BAR

非合约照片

在诺富特酒店感受充满活力的氛围。在时尚的环境中,选择我们热情风趣的工作人员为您提供的啤酒、葡萄酒和鸡尾酒。我们热闹的酒吧是享受晚间娱乐活动或休闲放松的绝佳去处。

菜单 (PDF)

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:8

  • 最大面积:243 平方米

  • 最大容量:300 个人

  • 最大宴会容量:180 个人

了解更多信息


伯明翰中心诺富特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.1/5

8,321 评论

tripadvisor

TripAdvisor 评级 4.0/5

1,855 评论

Road works and constant drilling

Tripadvisor 评级 3.0/5

EggsBenedict62 14/03/2020 经 TripAdvisor 认证的评论

Getting to the hotel by car was a nightmare as large parts of Broad Street are closed with roadworks to install a new tram system. While this isn’t the fault of the hotel it would have been helpful if an email with clear directions had been sent out after booking as the diversion signs are useless. When w3 arrived at the hotel there was a sign in reception warning guests that new TVs were being installed and that there may be occasional drilling noises between 9.00 and 17.00. The drilling was constant and was accompanied by loud hammering noises (presumably when rawlplugs were being hammered into the newly drilled walls. The drilling was still going on at 17.30 when we left our room. If we had known in advance that significant work was going on in the hotel we would probably have booked somewhere different.

Thank you for taking the time to share your experience at the Novotel. I can assure you that we take our guest's comments very seriously as we strive to continuously improve the service of the hotel. Please accept my apologies for the noise due to the maintenance works being carried out in the hotel which will end by 26th March. However, I will address your comments with the relevant departments and can assure you that constructive action will be taken to minimise the noise and that it finishes at 17:00 sharply. Moreover, I would suggest to always check road works on your route and local travel restrictions before starting your journey. Once again please accept my sincere apology and I do hope we have the opportunity to better serve you on your return to Birmingham. Kind regards,

Not the best Novotel

Tripadvisor 评级 3.0/5

exiledmackem 04/03/2020 经 TripAdvisor 认证的评论

We have stayed in 3 Novotels in six weeks, this one came 3rd! Poorly staffed, although the staff were extremely pleasant, there just wasn't enough to deal with the crowds. Apparently, they were not aware of a concert that was in the major venue 10 minutes walk from the hotel! Not the greatest breakfast either, there wasn't much fresh fruit, the serving area was small and cramped and only one drinks machine. We had an Executive Room which needed updating. The bathroom was lovely but the separate toilet was scary! It was like sitting in a prison toilet! The hotel was brilliantly situated. For that reason, I would probably stay again if visiting Birmingham.

Thank you for the feedback. I am delighted that my team made your stay enjoyable. However, I have noted your comment about the staffing level and communication about the concert and will rectify straight away. Your comments about the breakfast and separate toilet will be forwarded to our concerned department to take further action and improve the quality levels. I am glad you made the most of the location and the area around the hotel. We hope to welcome you back in Novotel soon.

Not to usual standards

Tripadvisor 评级 3.0/5

64kdc1 Business - 05/02/2020 经 TripAdvisor 认证的评论

I have stayed here a couple of times, but wouldn't put it on my list of favourites. The front desk service is very polite, the rooms were clean and well appointed and there is an underground car park. The "upgrade" to a superior room is not worth the price - unless you desperately need a dressing gown and coffee pod machine for the night. The rooms all appear to be the same size - small. The restaurant is impersonal - I've been in better Ibis facilities - and the bar is no better. Again, the service was good, but the hotel does not feel inviting. I should also add that the car park only has stair access, so tough luck if you are disabled or have heavy luggage. Even if the lift did go down to the basement there is a 6" to 8" step between the car park and the stairwell. To cap it all, 2 weeks later I am still waiting for them to provide me with correct invoices.

Thank you for taking the time to tell us about your experience at the Novotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Moreover, there is a phone in the car park and you can always call us for luggage assistance. Please call us anytime on 01216199002 and we are more than welcome to send your invoice by email. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

OK hotel with ok price, good location

Tripadvisor 评级 3.0/5

rampe1975 Business - 16/01/2020 经 TripAdvisor 认证的评论

Been in this novotel maybe 20 times in past 15years. Location in broadstreet is good, lot of restaurants on area. Especilly best italian in town Del Villaggio. 12minutes walk from new street. Price was rather cheap in january. Hotel is nice but rooms starts to need something new.

Dear Rampe1975, Thank you for taking the time to write a review about your recent visit to Novotel. I am delighted that you enjoyed your stay and we have noted your comments about the room. We wish to see you soon. Regards,

Post Christmas shopping

Tripadvisor 评级 5.0/5

mpapalmer951 Couples - 03/01/2020 经 TripAdvisor 认证的评论

Excellent location and fantastic staff very friendly and more than happy to help with any problems. Was a bit quiet in the hotel despite it being between Christmas and new year. Easy to get into the centre of Birmingham and other local facilities

Dear Mpapalmer951, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Arif Khan - Front Office Manager

Unable to Provide Simple Information

Tripadvisor 评级 2.0/5

mark d Family - 29/12/2019 经 TripAdvisor 认证的评论

I made a reservation at the Novotel Birmingham restaurant for Christmas day and booked 2 nights. The room was fine, but the restaurant booking was a total shambles. After making the booking 2 weeks in advance for 4:30pm for 3 people, I then get an email on the 19th December to say that they don't take bookings for the restaurant and they are not having a Christmas menu. When I came down for the meal, I'm told the restaurant doesn't open until 6pm. However on the card they gave me when I booked in, with all the information for the hotel it said the restaurant was open from 6am-10pm. No one seemed to know what was going on, or at least they didn't tell me. My family and I were very disappointed with the lack of organisation. Then at the restaurant I was sold wine that was corked. They did replace it from a newly opened bottle and gave my family some free drinks. I won't be rushing back there.

Novel Birmingham central

Tripadvisor 评级 5.0/5

Voyager21456339239 Couples - 15/12/2019 经 TripAdvisor 认证的评论

Great location if your going to the Birmingham arena or for shopping we did both lots to see and do, a great central location, plenty of restaurants and bars all within walking distance of the hotel which as the benefit of on site parking.

Dear Voyager, Thank you very much for choosing the Novotel Birmingham Centre Hotel for your recent stay in Birmingham. We would like to thank you for taking the time to share your feedback with us. We'll be looking forward to the pleasure of welcoming you back in the near future. Warmest Regards,

Good location, great service

Tripadvisor 评级 4.0/5

Southeastnetwork Business - 09/12/2019 经 TripAdvisor 认证的评论

The stay is again lived up to the British Novotel standard. The rooms are outdated in decor but on the whole comfortable, warm and served by friendly helpful staff. Breakfast starts at 6am during weekdays and the bar opens 24 hours.

Two day business trip

Tripadvisor 评级 4.0/5

DingUK Business - 02/12/2019 经 TripAdvisor 认证的评论

Friendly and very efficient check in and check out, they even managed to sort out a couple of issues caused by my client extending the time they needed me for. Great breakfast too. Bar could do with a better range of bitter/ale

Dear DingUK, Thank you very much for sharing with us your recent experience at Novotel Birmingham Centre. I'm glad to hear you have found our Reception Team friendly and helpful. I hope we will have a pleasure to welcome you and your clients again in the nearest future. Warmest regards,

Barely value for money.

Tripadvisor 评级 3.0/5

johnstephenj Family - 27/11/2019 经 TripAdvisor 认证的评论

Decent location but hard to get to because of toad works. Room had no frills - basic toiletries and no bottled water. Noise insulation poor with lots of rowdy children not the best. Service efficient but not friendly. Bar way over priced.

Great location

Tripadvisor 评级 4.0/5

183wendy Family - 13/11/2019 经 TripAdvisor 认证的评论

We stayed for one night with our 12 year old daughter. The room was well presented and there was a made up double sofa bed. Hotel very convenient location. We were on the 5th or 6th floor and facing the back but there was still occasional noise from revelers during the night but being so central to Birmingham we expected that and it was not too disruptive. Comfy room. Our 2nd stay and we would stay again.

Really good hotel and staff

Tripadvisor 评级 5.0/5

lewiep10 Business - 10/10/2019 经 TripAdvisor 认证的评论

Really nice hotel and a very good price. Friendly staff and really are accommodating to their accor members. Breakfast in the morning was excellent, if it wasn't so far away I would look to visit this hotel more often!

Poor!

Tripadvisor 评级 1.0/5

keithwatkins2019 Business - 06/10/2019 经 TripAdvisor 认证的评论

I'm not one for highlighting poor hotels and I always leave a good review where its deserved and never a bad review but I cannot let this one slip. After a 4 hour drive having a nightmare trying to get into the hotel due to road works close by I checked in around 8pm I put my bags down and first thing I wanted was room service with a nice beverage. I dialed for room service 3 time with no answer, I then tried reception again with no response. I then called the hotel from my personal phone to make them aware that I could not get an answer, the lady picked up asking for my room number and replied "2 minutes" I then waited another 35 minutes before I decided to go downstairs in my socks after putting my clothes back on to be walked to the restaurant to place my order. The service was good and pretty quick walking into my room with a grin on his face and commented "You must be hungry" I liked his sense of humor if I was in the mood I would have tipped him! Poor stay and if I have a choice to stay in Birmingham again for business I sure wont be staying here.

Dear keithwatkins2019, I've just read your review. I'm really sorry. It's absolutely unacceptable and far from our usual standards. I know it shouldn't be your problem, but just as a word of explanation, we had an emergency on that Wednesday evening and two thirds of our reception team were upstairs. I hope you don't mind me calling you tomorrow to discuss it further in private. Kind regards Alicja Majewska-Zorzi Rooms Division Manager

Great Location

Tripadvisor 评级 4.0/5

michaelroyholden Business - 19/09/2019 经 TripAdvisor 认证的评论

Hotel is in a great location, check in process simple & efficient Breakfast selection very good and staff very friendly & helpful. Room clean Only downside for a 4* Hotel room was a bit tired and dated

Convenient stay

Tripadvisor 评级 4.0/5

sanjoges Family - 02/08/2019 经 TripAdvisor 认证的评论

Great location used to be regular visitor hotel visited after 12 months so many new faces. Dal and chad left new staff no personality and to the point. Would only stay again in view of convenience pay the extra and stay at Hyatt top class service from staff. Work going on broad street stats early

Stay at Novotel

Tripadvisor 评级 5.0/5

Neil S Couples - 31/07/2019 经 TripAdvisor 认证的评论

Usual good service Stayed here at lease 6 times now , very convenient for city centre ,major attractions , easy parking very clean , good service , breakfast good No tv control but easily sorted . Always helpful friendly staff

Pity About The Noise

Tripadvisor 评级 3.0/5

juliekennedy50jk Couples - 31/07/2019 经 TripAdvisor 认证的评论

I don't think it's a good idea to have the children's game tables so close to the bar. A quiet pre-dinner drink was not achievable as three tables were being played by screaming kids. Not impressed !!

Stay for esaa finals

Tripadvisor 评级 4.0/5

Happiness588632 Family - 16/07/2019 经 TripAdvisor 认证的评论

My wife and I stayed here as our son was competing in the English Schools finals. Some items were missing from the room but this was corrected by the ever polite and helpful staff. My wife and I have previously stayed at this hotel when going to concerts at The Arena. Service and staff excellent Breakfast very good

Our stay

Tripadvisor 评级 5.0/5

kiancaines93 Couples - 16/07/2019 经 TripAdvisor 认证的评论

Couldn’t fault our stay at novotel, birmingham. Staff were friendly and polite upon arrival. Room was clean and beds were very comfortable. Liked the fact there was a little fridge in the room as well. Slept great!

First Time

Tripadvisor 评级 4.0/5

TrevorandRos Couples - 27/05/2019 经 TripAdvisor 认证的评论

First time at this hotel and very pleasantly surprised. Staff all helpful and much better than staff in other areas of the brand. Ideally situated for Arena Birmingham. It did just what we wanted and are likely to return.

我们最新的 20 评论

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