ibis budget 伯明翰中心酒店 2 星

More like a hostel or hall of residence than hotel - outward appearance like a low security prison (floodlit photo is totally misleading) - small room; utilitarian furniture (plastic molded stool in room no chair). Persistent problem with electronic key cards. Big step down from normal Ibis. But room was clean and recently refurbed bed OK, everything worked. Fine for an overnight stay. Staff were friendly and helpful. Buffet breakfast limited but food was fine £79 paid by my employer via corporate travel provider definitely not a great deal. Something £10-20 cheaper would’ve been fair value.

Awful. Says they cater for 200+ guests and yet parking allows 20 cars? Chap on the phone told me certain spaces are reserved for staff and yet no reservation is allowed? Tried to contact reception but they were “busy” a moment later I walked in and no one was in the lobby. Told abruptly there was no parking and we had to go find parking elsewhere. The room was not clean, hairs in the shower, floor was grubby. I understand this is a budget hotel but clearly the cleaning staff are also on a budget. Very disappointed with this stay. Previous stays have been spot on but this was DISMAL. Will not be staying here again

We stayed in a double room, location is great for events in the city centre and a quick walk to lots of good places to eat. The place was quiet over night and the staff are all super helpful and friendly - would definitely stay again. If you're planning on spending more time in the room, maybe loom for somewhere a bit bigger as they are quite compact, but if you're just after a bed and a really good shower you can do a lot worse for the price!

Myself and a group of friends were waiting in the lobby for a taxi. 1 particular doorman was looking at the males in the group in a derogatory and condescension way which almost felt homophobic. We were waiting by the door for a taxi and he quickly started shouting at us to move from the door as we were blocking the entrance. A few minutes later, my friend accidentally blocked the door and again the doorman was raising his voice causing alarm and distress to our group of friends. The bouncer said if we block the door one more time we would be kicked out of the hotel. A few moments later, a female blocked the door while talking on her phone. The same doorman noticed this and never addressed this. This reinforced that this was a targeted, homophobic incident. I would like to raise this as an official complaint. My concern is that there is a large gay community that uses this hotel and these door staff are there to make people feel safe and secure. When we came back to the hotel we was apprehensive to return. However our stuff was in the rooms. A different secturity then nearly did not let us in our room saying we only booked for 4 people however we checked in for 1 triple room and 1 double. Our friendship group did not feel safe at all staying in this hotel. I look forward to a response. Thanks

I stayed here for 1 night in late November with two friends. We were visiting the Birmingham Christmas market and wanted a budget hotel - this was certainly budget! The positives: the location was central, the room was clean, the beds were comfortable and we slept surprisingly well, the breakfast buffet was better than expected and the staff were friendly. The negatives: the room was very small and basic, the shower opens directly into the room so there's nowhere to undress, which was awkward when sharing a room with friends, the public areas of the hotel felt like a hostel. Overall we felt we got what we paid for but I probably wouldn't stay here again.