伍尔弗汉普顿诺富特酒店 3 星

客户意见评级 (ALL 评级) 4.3/5 938 评论

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伍尔弗汉普顿诺富特酒店 - Image 1
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伍尔弗汉普顿诺富特酒店 - Image 4
Union Street, WV1 3JN 伍尔弗汉普顿, 英国

描述

酒店其他优惠

  • 酒店内设有带电动汽车充电桩的停车场

  • 设有 7 间多功能会议室与活动室

  • 餐厅和酒吧开放，每天提供美味的早餐和晚餐

  • 靠近莫利纽球场、伍尔弗汉普顿赛马场、大学和大剧院等旅游景点

  • 酒店全方位配备空调

我们的客房

酒店位置

伍尔弗汉普顿诺富特酒店

Union Street
WV1 3JN 伍尔弗汉普顿
英国

GPS:52.585175, -2.120105

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 轮椅可通行
  • 无线网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

BAR

在诺富特酒店感受充满活力的氛围。在时尚的环境中，选择我们热情风趣的工作人员为您提供的啤酒、葡萄酒和鸡尾酒。我们热闹的酒吧是享受晚间娱乐活动或休闲放松的绝佳去处。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  938 评论

TripAdvisor 评级  3.9/5  1,310 评论

Recent Traveller

Tripadvisor 评级 2.0/5

Zodwa N 经 TripAdvisor 认证的评论

I stayed in 109, the bed was comfortable and the 1st floor was nice and quiet. I managed to get some rest which was nice. However, the room was dated and looked tired. The carpet had stains which was not impressive. The fridge was not working, therefore the food I put in the fridge went bad.

Perfectly ok for one night!

Tripadvisor 评级 4.0/5

FarAway01103109685 经 TripAdvisor 认证的评论

A very warm welcome and room was fine for one night. Bar area was very nice and a good choice for breakfast. It’s a little tired in places and could do with a refresh. Not seen wallpaper like it for a long time! My room was right by the road but well Soundproofed and no noise at all

Hi Farawar01103109685 Thank you for your review! We’re glad you enjoyed the warm welcome, our bar area, and the breakfast selection, and that your room was comfortable and quiet despite being near the road. We appreciate your honest feedback about the décor and will certainly take it on board as we plan future updates. We hope to welcome you again. Clint R Violenus Front Office Manager

Excellent staff

Tripadvisor 评级 5.0/5

David B 经 TripAdvisor 认证的评论

Outstanding customer service, particularly noteworthy being the front office manager Clint Violenus who rescued me from a potentially costly booking fiasco (of my own making) with patience and courtesy.

Thank you for your wonderful feedback. We’re delighted to hear about the excellent service you received, and we’ll be sure to pass on your kind words to Clint, who will be thrilled to know his patience and support made such a positive difference. We truly appreciate your comments and hope to welcome you back again soon.

Overnight stay

Tripadvisor 评级 4.0/5

Curious56415018400 经 TripAdvisor 认证的评论

Arriving in car park parking conditions on sign, entering hotel large sign explaining parking conditions at reception explained clearly to sign car in on iPad . In lift again poster explaining parking conditions? Don’t understand previous complaints about no information. Unfortunately heard humming noise from air/ con unit called reception immediately offered a different room on floor 1 ( good nights sleep) Breakfast was a fantastic choice being a Saturday morning at 8.15am thought it would be busy but plenty of space. All staff were welcoming and helpful. For £91 inc breakfast and parking for 2 people definitely can’t complain. Great stay ❤️

Thank you for such a detailed and positive review ❤️ We’re really pleased you found the parking information clear, the team welcoming and helpful, and that our reception staff were able to quickly resolve the room issue so you could enjoy a good night’s sleep. It’s great to hear you enjoyed the breakfast and felt the stay offered excellent value for money. We truly appreciate your feedback and hope to welcome you back again soon.

Worst hotel in the Wolverhampton!!

Tripadvisor 评级 1.0/5

firepizza 商务住宿 - 经 TripAdvisor 认证的评论

Worst hotel ever. …….. Very rude staff and the Manager was very arrogant and didn’t even bother to know the problem……………………… My room was not ready and it took them 45 mins to give me the room. Lack of staff as I had to wait 15 mins for a drink. What a shame . Never coming back

Dear Firepizza Thank you for taking the time to share your feedback. We're sorry to hear that your experience fell short of expectations, and we sincerely apologise for any inconvenience you faced with the delay in receiving your room. However, we would like to clarify a few points. We can sadly see no record of your asking to speak with the Manager, as it me that would have attended. I am sorry that we didn't get an opportunity to resolve the issue during your stay. Our team is always available to assist, and we would have welcomed the opportunity to address your concerns directly. With regard to your comment about waiting 15 minutes for a drink, we’d like to mention that we actively monitor our service times, and have not recorded delays of that length for beverage service. Our team strives to serve drinks promptly. There may be slightly longer wait times when ordering food, as all dishes are freshly prepared to order by our kitchen team to ensure quality. We do value guest feedback as it helps us continuously improve, and we hope you might consider staying with us again so we can provide you with a better experience. Please do reach out to myself directly on h1188@accor.com I would welcome the opportunity of your direct feedback I do hope that you will give us the opportunity to serve you better in the future . Thank You Ross

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其他网络用户评价我们的酒店

  • 581 评论 9.2/10 位置
  • 1,193 评论 6.5/10 房间
  • 976 评论 8.4/10 服务
  • 18 评论 7.3/10 上网
  • 587 评论 6.1/10 清洁度
  • 525 评论 8.4/10 早餐
  • 217 评论 6.1/10 性价比

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