宜必思快捷克鲁郡酒店 3 星

客户意见评级 (ALL 评级) 4.2/5 82 评论

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宜必思快捷克鲁郡酒店 - Image 1
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Emperor Way, Crewe Business Park, CW1 6BD 克鲁郡, 英国

描述

酒店其他优惠

  • 经济型酒店，10 分钟即可抵达克鲁火车站

  • 采用以克鲁 19 世纪铁路遗产为灵感的独特装饰

  • 酒店门外就有免费的停车场可供客人使用，还带有电动汽车充电桩。

  • 允许携带宠物入住客房

  • 设备齐全的会议室和活动空间可举办 80 人的活动

我们的客房

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酒店位置

宜必思快捷克鲁郡酒店

Emperor Way, Crewe Business Park
CW1 6BD 克鲁郡
英国

GPS:53.09213, -2.418602

电话
传真 +44 1270 506625

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

IBIS STYLES RESTAURANT

您可以坐下来快速享用简餐，也可以从我们 24 小时供应的菜单中选择丰盛的餐食慢慢品尝。从儿童餐到精美甜点，宜必思尚品餐厅在轻松友好的环境中供应新鲜的时令菜肴。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  82 评论

TripAdvisor 评级  3.8/5  946 评论

Great for coeliacs

Tripadvisor 评级 5.0/5

Relax65853126491 经 TripAdvisor 认证的评论

Can only say I am very impressed with this hotel, a call prior to my stay a few days earlier to say I was a coeliac and they came up trumps, every evening meal was gluten free (not that I even suspect other diners knew this) absolutely made my day so a super big thankyou to the chef and team. Had a good breakfast too. All the staff here are so lovely and accommodating, the hotel is clean and fresh and I would definitely return

Good stay at a good price

Tripadvisor 评级 5.0/5

waynemW7635NK 经 TripAdvisor 认证的评论

I stayed two nights at the hotel 24/11 - 26/11. The hotel is well laid out with a nice , bright modern lounge and dinning areas. All the staff I interacted with were courteous, efficient and came across as genuine. I found the room clean, large, quiet and well maintained, the "hospital bed tray" was something I hadn't seen in a hotel before, but it was a nice addition.. The shower was very spacious, powerful and hot. The restaurant food was good I had shepherds pie and the greens medley one evening and really enjoyed it. It was a nice touch that the staff asked how it was and then then checked in again to see if I wanted to order anything else. There was a good selection at breakfast (everything I wanted anyway) and when the orange juice ran out I mentioned it to a member of staff and they filled it up immediately. The hotel is better than most of the competition in the same price bracket and I would recommend it to others

Staff great food terrible!

Tripadvisor 评级 1.0/5

karlito70 经 TripAdvisor 认证的评论

The staff at the hotel were genuinely excellent — friendly, helpful, and a real credit to the place. Unfortunately, the same cannot be said for the food. We ordered dishes that were recommended to us, but they were extremely disappointing. Portions were very small, poorly presented, and simply not enjoyable. Another person in our group ordered a burger, but what arrived was practically non-existent. When we raised the issue, even the staff admitted that the quality of the food depends on which chef is working that day — and one of them even said she wouldn’t eat it herself. That really says it all. It’s a real shame because there are no other food options nearby, so the hotel has the market to itself and clearly doesn’t feel any pressure to maintain decent standards. With a bit of effort, this could be a fantastic experience, but at the moment the food seriously lets the whole place down.

Dear Karl, Thank you for taking the time to share such detailed feedback. While we’re delighted to hear that our team made you feel welcome and well cared for, we’re truly sorry that the dining experience fell far short of expectations. This is not the standard we aim to deliver, and your comments are being taken very seriously. We appreciate you bringing the inconsistencies and portion concerns to our attention. We are currently reviewing this with our kitchen team to ensure quality, presentation, and consistency are prioritized every day — regardless of who is on shift. Your experience also highlights the need for better internal communication and training, and we are already addressing this. We agree that with the right attention, the restaurant can and should match the high level of service provided by our staff. We are committed to making the improvements needed so that every part of your stay is enjoyable. Thank you again for your honesty. We hope you’ll consider giving us another chance to provide the full experience we strive for. Best Wishes

Won’t return

Tripadvisor 评级 4.0/5

Cheryl T 经 TripAdvisor 认证的评论

Nice hotel, Bedroom comfortable as is the bed but only 1 pillow per person.Tv Did not work, couldn’t get an aerial signal. No phone to ring reception and went twice no staff on reception. Due to disability I gave up. Due to overlooking the car park I was woken up at 5.30 by noise. Restaurant staff were very disorganised food was coming out of kitchen at totally different times. Cottage pie was cold by the time the veg came out. No choice of desserts. Cake only no good for diabetic customers. Breakfast was a disaster, every item was brought out at totally spaced out times. Ended up doing without. Would I go back. Probably not especially because of the 1 pillow.

Dear Cheryl, Thank you for taking the time to share your experience with us. We’re pleased to hear that you found the hotel and your bedroom comfortable, but we’re truly sorry that several aspects of your stay fell short of expectations. We apologize for the issues with the TV signal, the lack of in-room communication, and the difficulty reaching our reception team — these are important elements of a smooth and comfortable stay, and we regret that this caused you inconvenience, especially given your accessibility needs. Your feedback is being shared with our management team so we can address staffing and communication gaps immediately. We’re also very sorry for the disruptions to your sleep and for the disappointing experience in our restaurant. The delays in food service, the cold cottage pie, the limited dessert options, and the staggered breakfast items are not the standard we aim to provide. We fully understand how frustrating this must have been, and we are reviewing these issues with our kitchen and service teams to ensure better coordination, consistency, and menu consideration for guests with dietary needs. Regarding the pillows, we appreciate you highlighting this — additional pillows should always be available on request, and we are checking our procedures to ensure guests are supported with comfort preferences in the future. Thank you again for your honest feedback. We hope you might consider giving us another chance in the future so we can provide the improved and enjoyable stay you deserve. Best Wishes

Bad service

Tripadvisor 评级 1.0/5

Connor B 经 TripAdvisor 认证的评论

Food cancelled early with no help. Told nothing could be done and allowance was lost. Couldn’t help at all apparently. Was useless.

Dear Connor, Thank you for sharing your feedback. We’re very sorry to hear about your experience with the food allowance and the lack of support you received. This is not the level of service we aim to provide, and we understand how frustrating it must have been to be told nothing could be done. We are reviewing this situation with our team to ensure clearer communication, better flexibility, and proper support for guests so that allowances or pre-paid items are never lost without a solution. Your comments are invaluable in helping us improve. We sincerely apologize for the inconvenience and hope you’ll consider giving us another opportunity to provide a much better experience. Best Wishes

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其他网络用户评价我们的酒店

  • 179 评论 9.3/10 位置
  • 386 评论 7.7/10 房间
  • 347 评论 9.1/10 服务
  • 10 评论 7.8/10 上网
  • 232 评论 8.6/10 清洁度
  • 167 评论 8.3/10 早餐
  • 58 评论 9.2/10 氛围
  • 7 评论 10/10 运动休闲

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