21c Museum Hotel Bentonville Hotel 4.5 stars

Customer review rating (ALL Rating) 4.7/5 1,249 reviews

ALLSAFE approved hotel

21c Museum Hotel Bentonville
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+ 17 Services

Hotel extras

  • The guest rooms and suites are spacious with high ceilings and an abundance of natural light.

  • What can you expect to see when you visit 21c? Nothing expected, that's for sure.

  • Located on the northeast corner of the Bentonville town square

  • 21c is located near major corporations and within 2 miles from Walmart Headquarters

  • 21c Bentonville features more than 12,000 square feet of art-filled event spaces.

Hotel location

21c Museum Hotel Bentonville

200 NE A Street
72712 bentonville
united states

Tel: +14792866500

Fax: (+1)4792866501

Check-in from 16h00

Check out up to 11h00

  • By plane

    NW AR REGIONAL At 19km / 12 miles

GPS :36.374144, -94.20779

Hotel services

The Hive

Under the direction of executive chef and Arkansas native Matthew McClure, The Hive pays tribute to the High South while articulating McClure's approach to refined country cuisine. Open daily for breakfast, lunch, dinner, late night & weekend brunch

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • No Bar
  • Breakfast
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • No Meeting room
  • Business Center
    • Self service business center
    • Business center with support staff
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 104 rooms
    • 7 rooms for people with reduced mobility
    • 32 family rooms
    • 8 connecting rooms
    • 104 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Porter
    • Porter
Access to property
  • Valet Parking Additional charge
    • On site
Boutiques/shopping
  • Gift shop/newspaper shop

Our accommodation(s)

The guest rooms and suites are spacious with high ceilings, large windows, outfitted with custom-designed furniture, comfortable beds, plush robes and Malin + Goetz bath amenities. Modeled after the award-winning flagship in Louisville, Kentucky, 21c Bentonville features friendly, personal service and thoughtful amenities that are sure to make you feel at home.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 2,496

  • Maximum capacity: 330 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
21c Museum Hotel Bentonville

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

1,249 reviews

TripAdvisor Rating 4.5/5

847 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Woderful Place

Customer review rating 5.0/5

Doug R. Couples - 20/11/2021 Confirmed reviews ALL

The hotel is unique. The staff is very friendly and helpful, the rooms are delightful, and the hotel itself is a monument to the arts. The location is perfect...trailheads for hiking close by, yoga and coffee shops only a block away...and, other restaurants galore. The restaurant and bar in the hotel is excellent with a variety of differing menu items, all well prepared. The staff in the restaurant is knowledgeable and full of information about the preparation of the various dishes.

Dear Douglas, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

Beutiful Hotel with Great Location

Customer review rating 5.0/5

Pmsirridge Couples - 20/11/2021 Confirmed reviews ALL

Large excellent rooms and an unbeatable location. One tip on rooms: avoid South side because of noisy trash pick-up at 4:50 a.m. on Wed. morning. Otherwise a fabulous stay!

Dear Patrick , It was a pleasure to have you with us, we would like to thank you so much for your comment, it really helps us to improve our service and make certain your future visits will be even more enjoyable. I would like to apologize personally for the less than perfect experience you had of our property. We are in the process to try to reopen as many services like breakfast as soon as we can find enough team mates, which is proving to be very difficult. In the hope that we will be able to welcome you again, please accept my best regards. Sincerely, Emmanuel Gardinier | Area General Manager

First Class

Customer review rating 5.0/5

John Solo - 20/11/2021 Confirmed reviews ALL

I was welcomed with a warm snack when I arrived, that is always a good start.

Dear John, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

Great hotel fabulous art wonderful staff and service

Customer review rating 5.0/5

Joann Friends - 19/11/2021 Confirmed reviews ALL

Everything was so wonderful. The restaurant was delicious convenient and timely. We took a tour with the museum curator who was part of the hotel staff. He gave us an early tour because of our flight which was wonderful. The rooms were clean quiet it was just the best place to stay right downtown by the square. Don't miss it.

Dear JoAnn, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

Worst stay

Customer review rating 1.5/5

Kristin S. Business - 19/11/2021 Confirmed reviews ALL

I landed at 11pm thinking I would be able to check in with no problem. I arrive very tired at 11:30pm to find out that you gave my room away to someone else. Absolutely RIDICULOUS. I had a king size bed reserved and already paid for. He goes and tells me there are no more king, like are you serious? It’s your fault you gave my room away. Don’t you check ID. Very upset at my whole experience. I use this hotel because I am a vendor of Walmart. My team and I will NO LONGER give business here. Then the guy magically finds a king size room, and doesn’t even apologize what just went down.

Dear Kristin, It was a pleasure to have you with us, we would like to thank you so much for your comment, it really helps us to improve our service and make certain your future visits will be even more enjoyable. I would like to apologize personally for the less than perfect experience you had of our property. The issue you experienced on arrival is indeed totally unacceptable to us, and I truly appreciate that you have pointed it out to me. I will take the necessary steps to insure that this type of situation will not happen again. I have put this team member on notice and we are stepping up the training of the newest team members. In the hope that we will be able to welcome you again, please accept my best regards. Sincerely, Emmanuel Gardinier | Area General Manager

spacious room, wonderful art

Customer review rating 5.0/5

Anonymous Business - 19/11/2021 Confirmed reviews ALL

Being able to live with such quality art works and such engaging exhibition is the best thing about staying at this hotel. Warm and friendly staff

Dear Veronique, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

Lovely. Whimsical. Very Comfortable.

Customer review rating 5.0/5

William J. Families - 19/11/2021 Confirmed reviews ALL

The staff could not have been more welcoming or helpful. They were delightful. I’ve never seen a hotel staff seem so at ease and at the ready. They made a difference. The hotel itself is very unique but the staff made our experience exemplary

Dear William, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

Outstanding hotel!

Customer review rating 5.0/5

Ron M. Families - 19/11/2021 Confirmed reviews ALL

The hotel is beautiful and very comfortable. The staff was very attentive and helpful. The hotel even made an appointment for us to take our dog for a bath. I’ve stayed in hundreds of hotels, but none anymore comfortable than this one.

Dear Sally, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

Refreshing Different

Customer review rating 5.0/5

Wade Couples - 19/11/2021 Confirmed reviews ALL

Not your normal hotel. Nice big guest room with the right amount of seating, nice. Common areas were not really common as they were interesting and engaging. Great concept.

Dear Wade, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

21c Museum elevates the Crystal Bridges experience

Customer review rating 5.0/5

Helaine Friends - 19/11/2021 Confirmed reviews ALL

From the moment we saw the art exhibited in the lobby of the 21c Museum Hotel in Bentonville, we knew we'd made the right choice. Our room was spacious and clean, and the staff was ready to help us enjoy the hotel. The proximity to the Crystal Bridges Museum is, of course, one of the outstanding reasons for staying there. The walk back and forth to the museum is short enough to be taken more than once a day, allowing for a break in the museum experience to walk around the square and squeeze in a short nap. We will look for other 21c hotels.

Dear Helaine, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager
Customer review rating 3.5/5

James R. Business - 17/11/2021 Confirmed reviews ALL

Nice except they refused a 30 minute late checkout. And whoever denied it was not polite about it. Burger and staff at restaurant were great.

Dear James, It was a pleasure to have you with us, we would like to thank you so much for your comment, it really helps us to improve our service and make certain your future visits will be even more enjoyable. I would like to apologize personally for the less than perfect experience you had of our property. The issue you experienced is indeed totally unacceptable to us, and I truly appreciate that you have pointed it out to me. I will take the necessary steps to insure that this type of situation will not happen again. In the hope that we will be able to welcome you again, please accept my best regards. Sincerely, Emmanuel Gardinier | Area General Manager

Wonderful Stay!

Customer review rating 5.0/5

Lori Couples - 17/11/2021 Confirmed reviews ALL

Everything about 21c was perfect! Absolutely LOVE the artwork throughout the hotel! As a practicing artist, this was very much an unexpected surprise. Even in the fitness room! The room was large and comfy and the staff was so helpful and friendly. The girl at the front desk made a restaurant recommendation. We tried it — it was superb! The valet attendants, the bar/waitstaff — everyone was amazing! Loved the penguins, too!

Dear Lori, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager
Customer review rating 4.5/5

Anonymous Business - 17/11/2021 Confirmed reviews ALL

Great location, Great Staff, Cool Hotel, Great food!

Dear Jacquelyn, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

Excellent Hotel with AMAZING staff!

Customer review rating 5.0/5

Alyssa Families - 16/11/2021 Confirmed reviews ALL

Visited the Bentonville area for a friends wedding. Stayed at the 21C hotel two nights and had a wonderful experience. The staff is so welcoming and accommodating. Always have a smile on their faces and willing to make every guests stay memorable.

Dear Alyssa, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

Perfect location

Customer review rating 5.0/5

Danny W. Friends - 16/11/2021 Confirmed reviews ALL

We so enjoyed our stay and are looking forward to bringing frinends of our back to stay in your hotel in the spring. We are highly recommending 21c

Dear Danny, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

An unexpected gem in Bentonville!

Customer review rating 5.0/5

Kathryn H. Solo - 15/11/2021 Confirmed reviews ALL

From the welcoming staff to the eclectic art and with everything in between, I was very impressed. The food and service in the Hive was excellent.

Dear Kathryn, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager
Customer review rating 5.0/5

Tcs Friends - 15/11/2021 Confirmed reviews ALL

Very helpful staff.

Dear Tammy, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

Another Wonderful Stay and One Suggestion

TripAdvisor rating 5.0/5

platterman 29/10/2021 TripAdvisor review

We have stayed at The 21C Bentonville numerous times since it opened. The property is unique and welcoming. Every staff member we encountered was friendly and accommodating. The central location, among Bentonville's many attractions, makes it the perfect home base to walk to many of them. We appreciated the hotels efforts to address current Covid Protocols while still making our visit pleasant. My one suggestion relates to pet facilities. We sometimes travel with our small dog. A designated grassy area with a pet waste disposal container would be a great addition.

Dear platterman, At 21c, we love our repeat guests, and knowing you’ve stayed with us numerous times and had “Another Wonderful Stay” fills us with immense pride! All of us are sincerely grateful for your accolades to so many aspects of our hotel and super team of hospitality professionals. Your suggestion for a pet facility is appreciated, and we will explore that possibility. We cannot wait to welcome you again, and hope to provide you with more great experiences at any 21c location! Emmanuel Gardinier | Area General Manager

Quite a nice hotel

TripAdvisor rating 5.0/5

MJLFROG 02/08/2021 TripAdvisor review

This is a very nice property with a great location in the heart of Bentonville. The rooms are a generous size, the staff is courteous and very friendly, the cocktail bar is quite nice - there was no lunch service while we were there

Dear MJLFROG, Often our best reviews are the most concise, and we truly appreciate your posting such great comments about your visit to 21c in Bentonville! Your sentiments that we are “Quite a nice hotel” and “the staff is courteous and very friendly” really make our day. Our team is delighted to know you enjoyed your stay, and we hope you will chose to stay with the Penguins again in your future travels. Emmanuel Gardinier | Area General Manager

Brilliant stay

TripAdvisor rating 5.0/5

BenCDAL 25/07/2021 TripAdvisor review

The hotel is perfectly located. The service was amazing. Upon arrival we were greeted by Adam who checked us in. Fantastic service. He gave us all the information we needed. Room was beautiful. At the bar, Lexi was friendly and attentive. Overall a great hotel and pleasant experience. Bell/door staff always greeted us with a smile. The place to stay in Bentonville!

Dear BenCDAL, “Brilliant stay”, “Fantastic service”, and “Overall a great hotel” are such tremendous tributes to our incredible team and the 21c idea of true Southern hospitality! Your praise certainly makes us smile, and all we can say to your very kind compliments is a profound Thank You. All of us are thrilled you had such an enjoyable stay, and hope you will visit us again here in Bentonville, or any other 21c city very soon! Emmanuel Gardinier | Area General Manager

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