21c Museum Hotel Bentonville Hotel 4.5 stars

Customer review rating 4.7/5 1,081 reviews

ALLSAFE approved hotel

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21c Museum Hotel Bentonville
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+ 17 Services

Hotel extras

  • The guest rooms and suites are spacious with high ceilings and an abundance of natural light.

  • What can you expect to see when you visit 21c? Nothing expected, that's for sure.

  • Located on the northeast corner of the Bentonville town square

  • 21c is located near major corporations and within 2 miles from Walmart Headquarters

  • 21c Bentonville features more than 12,000 square feet of art-filled event spaces.

Hotel location

21c Museum Hotel Bentonville

200 NE A Street
72712 bentonville
united states

Tel: +14792866500

Fax: (+1)4792866501

Check-in from 16h00

Check out up to 11h00

  • By plane

    NW AR REGIONAL At 19km / 12 miles

GPS :36.374144, -94.20779

Hotel services

The Hive

Under the direction of executive chef and Arkansas native Matthew McClure, The Hive pays tribute to the High South while articulating McClure's approach to refined country cuisine. Open daily for breakfast, lunch, dinner, late night & weekend brunch

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • No Bar
  • Breakfast
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • No Meeting room
  • Business Center
    • Self service business center
    • Business center with support staff
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 104 rooms
    • 7 rooms for people with reduced mobility
    • 32 family rooms
    • 8 connecting rooms
    • 104 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Porter
    • Porter
Access to property
  • Valet Parking Additional charge
    • On site
Boutiques/shopping
  • Gift shop/newspaper shop

Our accommodation(s)

The guest rooms and suites are spacious with high ceilings, large windows, outfitted with custom-designed furniture, comfortable beds, plush robes and Malin + Goetz bath amenities. Modeled after the award-winning flagship in Louisville, Kentucky, 21c Bentonville features friendly, personal service and thoughtful amenities that are sure to make you feel at home.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 2,496

  • Maximum capacity: 330 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
21c Museum Hotel Bentonville

100% genuine reviews from our guests

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ALL Rating 4.7/5

1,081 reviews

TripAdvisor Rating 4.5/5

843 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 4.5/5

Mr. A. M. D. Couples - 16/10/2021 Confirmed reviews ALL

Everything was perfect, except that breakfast was a bit too light for our pleasure. The coffee was the best I had on our trip.

Dear Ethel , It was a pleasure to have you with us, we would like to thank you so much for your comment, it really helps us to improve our service and make certain your future visits will be even more enjoyable. I would like to apologize personally for the less than perfect experience you had of our property. We are in the process to try to reopen as many services like breakfast as soon as we can find enough team mates, which is proving to be very difficult. In the hope that we will be able to welcome you again, please accept my best regards. Sincerely, Emmanuel Gardinier | Area General Manager

Great location, loved the fun novelty of the hotel along with staff

Customer review rating 5.0/5

Georgia D. Friends - 16/10/2021 Confirmed reviews ALL

Adam from the front desk was our true hero. Wednesday night at Forest North Lights, we were unable to get an Uber, cab or any transportation back to the hotel. He came to get us, so appreciative!! It would be great if the hotel had some type of transportation in situations like this. Loved your complimentary coffee and light breakfast in the lobby in the am, just perfect.

Dear Georgia, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. I will make sure to relay your comments to Adam, this will make his day. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager
Customer review rating 4.0/5

Lindw Couples - 15/10/2021 Confirmed reviews ALL

Limited dining was sad

Dear Frank , It was a pleasure to have you with us, we would like to thank you so much for your comment, it really helps us to improve our service and make certain your future visits will be even more enjoyable. I would like to apologize personally for the less than perfect experience you had of our property. We are in the process to try to reopen as many services like breakfast or extended hours as soon as we can find enough team mates, which is proving to be very difficult. In the hope that we will be able to welcome you again, please accept my best regards. Sincerely, Emmanuel Gardinier | Area General Manager

It was very nice.

Customer review rating 5.0/5

Anonymous Business - 15/10/2021 Confirmed reviews ALL

All staff were extremely friendly and hospitable.

Dear Mike, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

Nice room, poor amenities.

Customer review rating 3.0/5

Anonymous Business - 15/10/2021 Confirmed reviews ALL

Room was nice. Really, really disliked how difficult it was to get ice or water. I do not drink coffee and try to drink lots of water through the day…was stuck getting a cupful of ice and individual bottles of water one at a time, and the person literally would go back to the kitchen he take 5 minutes. Super awkward. .

Dear Anna , It was a pleasure to have you with us, we would like to thank you so much for your comment, it really helps us to improve our service and make certain your future visits will be even more enjoyable. I would like to apologize personally for the less than perfect experience you had of our property. We are in the process to try to reopen as many services like breakfast as soon as we can find enough team mates, which is proving to be very difficult. In the hope that we will be able to welcome you again, please accept my best regards. Sincerely, Emmanuel Gardinier | Area General Manager

most covid-compliant hotel in Bentonville

Customer review rating 4.5/5

Denton C. Couples - 14/10/2021 Confirmed reviews ALL

great relief to see masks after a one-night stay with a local competitor. Thank you for having someone alert opening the front door.

Dear Denny, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager
Customer review rating 5.0/5

Felice Couples - 13/10/2021 Confirmed reviews ALL

Lovely hotel and the the staff was very welcoming and friendly. We will def be back.

Dear Felice, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

Wonderful service and location

Customer review rating 5.0/5

David C. Couples - 12/10/2021 Confirmed reviews ALL

Amy and Cameron went way beyond what one would expect during our stay. Amy was amazingly helpful to us in that we are a little bit older. If I had a business in your area, I would do my best to hire them away from you.

Dear David, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

Great stay!!

Customer review rating 5.0/5

Lindsey C. Friends - 12/10/2021 Confirmed reviews ALL

Very pleased with friendly, helpful staff. Such a clean room...loved the robe!! Decorations around hotel were very "fun".

Dear Lindsey, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

Well located

Customer review rating 5.0/5

Marcia S. Friends - 12/10/2021 Confirmed reviews ALL

Loved the proximity to shops and restaurants.

Dear Marcia, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

Loved this hotel and the town of Bentonville.

Customer review rating 5.0/5

Renee W. Couples - 12/10/2021 Confirmed reviews ALL

Our room was very comfortable and dinner at the Hive was excellent.

Dear Renee, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

Great location.

Customer review rating 4.5/5

Don R. Business - 11/10/2021 Confirmed reviews ALL

Overall very satisfactory. Staff, front desk, valets all very helpful and courteous. We rented the Suite for 7 nights. The first three days of arrival were unable to use the balcony due to rain and cushions soaked, water on floor. Our group arrived Sunday and we were able to use the balcony for the last four nights. The balcony roof needs to be redesigned to prevent normal rainfall from getting in. Not much can be done about blowing rain. During winter months, some type of heating for balcony would be a nice touch.

Dear Don, At 21c, our goal is to deliver the best in modern accommodations, thoughtful amenities, and genuine Southern hospitality. We can only know if we have succeeded by feedback from our guests. Thank you for taking the time to complete our survey, we greatly appreciate your insightful comments and suggestions. I apologize on behalf of our entire team if we did not provide you with an outstanding guest experience. From your review we can make the changes necessary to improve our performance specially with our balcony. We appreciate your review and hope we can have the opportunity to impress you in the future. Sincerely, Emmanuel Gardinier | Area General Manager

helpful staff and perfect location

Customer review rating 4.5/5

Anonymous Couples - 11/10/2021 Confirmed reviews ALL

Nice welcome when we arrived. Helped give us pointers and a cart for luggage. No room cleaning /towel service was a drag. The hive was excellent for dinner; not being open for breakfast allowed us to try three different places for breakfast.

Dear Rodman , It was a pleasure to have you with us, we would like to thank you so much for your comment, it really helps us to improve our service and make certain your future visits will be even more enjoyable. I would like to apologize personally for the less than perfect experience you had of our property. We are in the process to try to reopen as many services like breakfast as soon as we can find enough team mates, which is proving to be very difficult. In the hope that we will be able to welcome you again, please accept my best regards. Sincerely, Emmanuel Gardinier | Area General Manager

Great staff and facilities

Customer review rating 5.0/5

Debi Business - 11/10/2021 Confirmed reviews ALL

Staff was courteous and accommodating. Room was well appointed and comfortable.

Dear Debi, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

Stayed here many times....

Customer review rating 5.0/5

Anonymous Couples - 10/10/2021 Confirmed reviews ALL

This has always been a great place to stay, but since COVID they have gone out of their way to make it a safe place to stay.

Dear Faith, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your positive review and are thrilled that you enjoyed your return visit with us. Thank you again for staying with us and we hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

Perfect location

Customer review rating 5.0/5

John Business - 10/10/2021 Confirmed reviews ALL

The staff make it easy, the room is spot on, and it’s close to everything!

Dear John, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

Simply Excellent

Customer review rating 5.0/5

George D. Friends - 10/10/2021 Confirmed reviews ALL

Loved the art downstairs, the spacious lobby and the beds were really comfortable. Perfect location too.

Dear George, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

Great hotel

Customer review rating 5.0/5

Leslie P. Friends - 10/10/2021 Confirmed reviews ALL

Our experience at 21C in Bentonville was perfect. From the moment we walked in to the moment we left. Friendly and helpful staff, clean and spacious rooms. The art collection is something we won’t forget. It made the hotel experience very unique and we can’t wait to visit another location in the future.

Dear Leslie, We would like to thank you so much for taking the time to complete our survey. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit with us. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Emmanuel Gardinier | Area General Manager

Quite a nice hotel

TripAdvisor rating 5.0/5

MJLFROG 02/08/2021 TripAdvisor review

This is a very nice property with a great location in the heart of Bentonville. The rooms are a generous size, the staff is courteous and very friendly, the cocktail bar is quite nice - there was no lunch service while we were there

Dear MJLFROG, Often our best reviews are the most concise, and we truly appreciate your posting such great comments about your visit to 21c in Bentonville! Your sentiments that we are “Quite a nice hotel” and “the staff is courteous and very friendly” really make our day. Our team is delighted to know you enjoyed your stay, and we hope you will chose to stay with the Penguins again in your future travels. Emmanuel Gardinier | Area General Manager

Brilliant stay

TripAdvisor rating 5.0/5

BenCDAL 25/07/2021 TripAdvisor review

The hotel is perfectly located. The service was amazing. Upon arrival we were greeted by Adam who checked us in. Fantastic service. He gave us all the information we needed. Room was beautiful. At the bar, Lexi was friendly and attentive. Overall a great hotel and pleasant experience. Bell/door staff always greeted us with a smile. The place to stay in Bentonville!

Dear BenCDAL, “Brilliant stay”, “Fantastic service”, and “Overall a great hotel” are such tremendous tributes to our incredible team and the 21c idea of true Southern hospitality! Your praise certainly makes us smile, and all we can say to your very kind compliments is a profound Thank You. All of us are thrilled you had such an enjoyable stay, and hope you will visit us again here in Bentonville, or any other 21c city very soon! Emmanuel Gardinier | Area General Manager

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