Mövenpick BDMS Wellness Resort Bangkok 5성

Dear Mr. N., Warm greetings from Movenpick BDMS Wellness Resort Bangkok! Thank you for selecting Movenpick BDMS Bangkok Hotel on your recent travel to Thailand and for taking the time to share your experience. As a valued ALL Accor+ Voyageur Platinum Elite member, your opinion is very valuable to me in order to reflect on our current service standard and look at ways to constantly improve our guest's experience in the future. I am delighted to read that you have thoroughly enjoyed your time with us and appreciated the room upgrade, the amenities and complimentary perks arranged for you, the friendly service spirit from our team along with everything else our resort had to offer for an indulging moment on this occasion. As the guest's experience and feedback is evolving more towards a digital platform with global review site such as TripAdvisor, if this is at all appropriate, and there is certainly no obligation, may I kindly invite you to share your experience on TripAdvisor as this will certainly help other international travelers to guide their decision and choice for hotel when coming to Bangkok in the future. I look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us on your future visits. Best regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok ru…

Dear Wooram J., Warm greetings from Movenpick BDMS Wellness Resort Bangkok! May I thank you for staying at Movenpick BDMS Bangkok Hotel on your recent travel to Thailand and for taking the time to share your experience. As a valued ALL Accor Silver member, I sincerely appreciate your feedback, as this helps me to constantly reflect on our service offerings and look at ways to continuously improve our guest's experience and enhance your future stays. While I understand that your recent stay was overall to your expectations, I also noticed from your comment that we have the opportunity to further enhance your future stays as you have scored us 80 out of 100. I acknowledge that 80 s an acceptable score, yet I genuinely believe there is always room for improvement. Following your feedback, , I noticed from your comment that you were unhappy with the condition of the swimming pool floor tiles and the cleanliness standards. I sincerely empathize with your feelings and deeply apologize for any negative impression created on this occasion. Rest assured that I will personally review this matter with our Director of Engineering to inspection of all swimming pool floor tiles and take the appropriate corrective actions to further enhance the safety conditions around the pool and avoid such reoccurrence and inconvenience to other guests in the future. With regards to the cleanliness standards at the swimming pool, I have asked our Executive Housekeeper to re-emphasize the cleanliness standard in place at the hotel with all housekeeping maids and provide further coaching to the team and the supervisor as such certainly not acceptable and way below the hotel standard. In addition, I have also shared your feedback with our Director of Food & Beverage to re-emphasize service attentiveness at the swimming pool and ensure cleanliness standards are consistently maintained at all times. I trust this will bring you comfort and reassurance that your feedback and experience matter to me. I sincerely look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us on your future visits.  Best regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok

Dear Seungje C., Warm greetings from Movenpick BDMS Wellness Resort Bangkok! Thank you for selecting Movenpick BDMS Bangkok Hotel on this occasion and for taking the time to share your experience. As a valued ALL Accor member, I sincerely appreciate your feedback as this helps me to reflect on our current service standard and look at ways to continuously improve our guest's experience in the future. While I understand that your recent stay experience was overall up to your expectation, I also noticed that we have the opportunity to further enhance your future stays as you have scored us 80 out of 100. I acknowledge that 80 is an acceptable score, yet I genuinely believe that there is always room for improvement. I noticed from your comment that you find the room you have stayed at in need for some renovation. I fully empathize with your feeling and allow me to transparently share that we are currently working on an upgrade plan for the remainder of the guestrooms to enhance the new guestroom facilities and more. As such project always take time, please bear with me and my team as we work diligently to upgrade our room facilities and ensure a greater experience on your next visit. With regard to the cleanliness standard, rest assured that I have asked our Executive Housekeeper to re-emphasize to all housekeeping maid on the cleanliness standard in place at the hotel and provide further coaching and supervision to the housekeeping maid that serviced your room. While this may not take away your negative impression from your last visit, I nonetheless hope this will ease your concerns and bring you comfort and reassurance that your feedback and experience matters to me. I sincerely look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok on your future travels to the city and ensuring a more seamless and blissful stay. Best regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok ru…

Dear Hocheol Y., Warm greetings from Movenpick BDMS Wellness Resort Bangkok! Thank you for choosing to stay at Movenpick BDMS Bangkok Hotel on this occasion and for taking the time to share your experience. As a valued ALL Accor member, I sincerely appreciate your feedback as this helps me to reflect on our service offerings and look at ways to further improve the guest's experience and enhance your future stays. I am glad to hear that you have wonderful time with us and greatly appreciated the wellness facilities in the guestroom, the genuine and friendly service from our team, and in particular the helpfulness service from concierge team. As the guest's experience and feedback is evolving more towards a digital platform with global review site such as TripAdvisor, if this is at all appropriate, and there is certainly no obligation, may I kindly invite you to share your experience on TripAdvisor as this will certainly help other international travelers to guide their decision and choice for hotel when coming to Bangkok in the future. I look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us on your future visits. Best regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok ru…

Dear Jiwon R., Warm greetings from Movenpick BDMS Wellness Resort Bangkok! Thank you for selecting Movenpick BDMS Bangkok Hotel on this occasion and for taking the time to share your experience. I sincerely appreciate your feedback as this helps to constantly reflect on our service standard and look at ways to continuously improve our guests' experience in the future.  I am pleased to read that your recent stay has exceeded your expectation, and you have greatly appreciated the overall facilities from our resort-style hotel, ensuing a relaxing and enjoyable stay.  As the guest's experience and feedback is evolving more towards a digital platform with global review site such as TripAdvisor, if this is at all appropriate, and there is certainly no obligation, may I kindly invite you to share your experience on TripAdvisor as this will certainly help other international travelers to guide their decision and choice for hotel when coming to Bangkok in the future. I look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us on your future visits. Best regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok ru…