Mövenpick BDMS Wellness Resort Bangkok 5성

Dear K. Jeongwoon, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! May I thank you for selecting Movenpick BDMS Bangkok Hotel on your recent travel to Thailand and for taking the time to share your experience. As a valued ALL Accor Platinum Elite member, your opinion is very valuable to me in order to constantly reflect on our service standard and look at ways to further improve our guest's experience in the future. I am delighted to read that you have thoroughly enjoyed your time with us and appreciated the warm welcome from our team, the spacious and comfortable rooms and everything our resort had to offer for an indulging moment on this occasion. As the guest's experience and feedback is evolving more towards a digital platform with global review site such as TripAdvisor, if this is at all appropriate, and there is certainly no obligation, may I kindly invite you to share your experience on TripAdvisor as this will certainly help other international travelers to guide their decision and choice for hotel when coming to Bangkok in the future. I look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us on your future visits. Best regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok ru…

Dear Seol H. N., Warm greetings from Movenpick BDMS Wellness Resort Bangkok! Thank you for selecting Movenpick BDMS Bangkok Hotel on this occasion and for taking the time to share your experience. As a valued ALL Accor member, I sincerely appreciate your genuine comment as this helps me to reflect on our service standard and look at ways to further improve our guest's experience in the future. I am delighted to read that you have thoroughly enjoyed your time with us and appreciated everything the hotel had to offer for a blissful moment with Movenpick. As the guest's experience and feedback is evolving more towards a digital platform with global review site such as TripAdvisor, if this is at all appropriate, and there is certainly no obligation, may I kindly invite you to share your experience on TripAdvisor as this will certainly help other international travelers to guide their decision and choice for hotel when coming to Bangkok in the future. In the meantime, I acknowledged from your comment that you have experienced some shortcoming with the room assignment facing the construction building and the unpleasant smell in your room. I sincerely empathize with your feelings and humbly apologize for such shortfalls. Rest assured that I will personally review the matters with our Front Office Manager and re-emphasize to all our reception team to pay more attention on the room arrangement as well as our Director of Engineering to immediately inspect the room you have stayed at and take the appropriate corrective actions to avoid such reoccurrence in the future. Meanwhile, I have asked our Front Office Manager to update your guest's profile with a preference for a room facing the garden for your future stays. While this may not take away any negative feelings from your last visit, I nonetheless trust this will ease your concerns and bring you comfort and reassurance that your feedback and experience matter to me. I look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us on your future visits. Best regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok ru…

Dear Hun P., Warm greetings from Movenpick BDMS Wellness Resort Bangkok! Thank you for staying at Movenpick BDMS Bangkok Hotel on your recent travel to the Land of Smiles and for taking the time to share your experience. As a valued ALL Accor Platinum Elite member, your opinion is very valuable to me in order to reflect on our service standard and look at ways to further improve our guest's experience in the future. While I understand that you were happy with the comfortable room on this occasion, I also noticed from your comment that you have experienced experienced some inconvenience with the lack of cleanliness standard. I sincerely empathize with your feelings and humbly apologize for the disappointment caused. This is certainly not acceptable and in stark contrast with the peaceful and relaxing environment we are providing to our guests during their stay. It is most unfortunate that we had you leave our doors disappointed and dissatisfied on this occasion. Rest assured that I have asked our Executive Housekeeper to re-emphasize to all housekeeping maid on the cleanliness standard in place at the hotel and provide further coaching and supervision to the housekeeping maid that serviced your room. Meanwhile, our Executive housekeeper will further monitor the concerned maid over the coming weeks to ensure further improvement and avoid such reoccurrence and inconvenience to other guests in the future. I trust this will bring you comfort and reassurance that your feedback and experience matter to me. Despite any disappointment, I sincerely hope to welcome you again at Movenpick BDMS Wellness Resort Bangkok on your future travels to the city and ensure a more seamless and pleasant stay with us filled with gracious Thai hospitality. Best regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok ru…

Dear Muyoung K., Warm greetings from Movenpick BDMS Wellness Resort Bangkok! Thank you for selecting Movenpick BDMS Bangkok Hotel on this occasion and for taking the time to share your experience. As a valued ALL Accor Platinum member, I sincerely appreciate your feedback as this helps to constantly reflect on our service standard and look at ways to continuously improve our guests' experience in the future.  I am delighted to read that you have fully enjoyed your time with us and appreciated the resort's convenient location and everything our resort had to offer for an indulging moment on your recent visit. As the guest's experience and feedback is evolving more towards a digital platform with global review site such as TripAdvisor, if this is at all appropriate, and there is certainly no obligation, may I kindly invite you to share your experience on TripAdvisor as this will certainly help other international travelers to guide their decision and choice for hotel when coming to Bangkok in the future. Meanwhile, I acknowledge your comment that you were somewhat unhappy with the breakfast, I recognize that every guest has a different expectation about the food offering, which I fully respect. As I genuinely welcome every guest's feedback in a constructive manner, if there are any additional items that you would like us to add as part of your personal preferences at the breakfast, please let me know and I will certainly be glad to look at it with our Executive Chef. Thank you in advance for any additional comment you may wish to share that will help us to continuously improve our offerings. I trust this will ease your concerns and bring you comfort and reassurance that your feedback and experience matter to me. I look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us on your future visits. Best regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok ru…