Dear Valued Guest, Thank you for taking out time to leave us a comment regarding your stay at Novotel Bangkok Sukhumvit 4. It is our pleasure to know that you enjoyed your stay, the room was nice and comfortable for you during the stay. Furthermore, we are proud that the swimming pool is the hotel facilities which made your stay enjoyable and pleasant. Thank you again for sharing your experience, and I hope your next visit will be more pleasant than the previous one. At the same time, we will use your comment to make any necessary changes in future as we are constantly working toward improving our service to ensure all of our guests receive the best experience when choosing to stay with us. Best Regards, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Valued Guest, Thank you for sharing your feedback. We provide additional amenities upon request as part of our sustainable efforts, while the room is set with basic amenities for your comfort. To ensure convenience, we also have a communication notice in the room, allowing guests to request any additional items as needed. We appreciate your understanding and thank you for choosing to stay with us. Your feedback is valuable, and we look forward to welcoming you again. Sincerely, Hotel Management

Dear Valued Guest, Thank you for taking the T. to leave us a comment. Your feedback is greatly appreciated and will be shared with our team. Knowing that our guests are satisfied with our service is a great encouragement for us to continue striving for excellence in future. We hope to have the opportunity to serve you again in the near future. Sincerely, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed our convenient location, the cleanliness of our hotel, and the friendliness of our staff. We truly appreciate your kind words and are pleased that our service made a positive impression. We look forward to welcoming you again during your next visit to Bangkok. Kind regards, Emron ABDULLATEEF Duty Manager

Dear Mr. Young Soo J., Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at Novotel Bangkok Sukhumvit 4. It is great to know that you were pleased with the facilities and services. We understand that not all guests are comfortable with the general area surrounding the hotel due to its proximity to certain establishments. Although we cannot control what is outside of our property walls, we do ensure that our guests are provided with a safe and secure environment within the hotel itself. We hope that you will visit us again in the future and thank you once again for providing us with such a thoughtful review. Yours sincerely, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Valued Guest, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our great location, close to Asoke Station, convenience stores, bars, and supermarkets. We're also pleased that our service, the pool, and the bed exceeded your expectations. It's fantastic to know that you were able to enjoy the lounge area and the beautiful pool view as well. We truly appreciate your recommendation and look forward to welcoming you back soon for another great stay. Best regards, Hotel Management

Dear Mr. P., Warmest Greetings from Novotel Bangkok Sukhumvit 4. Thank you for your recent stay and we very much appreciate your comments regarding your experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. This feedback will encourage all of our staff as we strive to improve the quality of our services continuously. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rattana Prasertklang Front office Manager

Dear Valued Guest, Thank you for your feedback regarding your recent stay. While we do not have a dedicated lounge for afternoon tea or cocktails, we are pleased to offer an alternative with our elite menu, specifically designed for our Platinum members. We hope our team informed you about this alternative service during your visit. Your comments are valuable to us, and we appreciate your feedback. We look forward to welcoming you back to Novotel Bangkok Sukhumvit 4 ! Sincerely, Hotel Management

Dear Mr. Yong Ho L., Thank you for taking the time to leave us a review. We truly value our guests' feedback and are delighted to hear that your experience at Novotel Bangkok Sukhumvit 4 was enjoyable. We strive to continuously improve and provide the best possible experience for our guests. Your comment about the breakfast will be noted and we will work towards making it even better for your next visit. We look forward to welcoming you back for an even more enjoyable stay in the future. Thank you once again for choosing Novotel. Best Regards, Phasnonth Pornpanuwat Assistant Guest Relation Manager