머큐어 방콕 마카산 4성

고객 평점 (ALL 평가) 4.4/5 1,018 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
머큐어 방콕 마카산 - Image 1
머큐어 방콕 마카산 - Image 2
머큐어 방콕 마카산 - Image 3
머큐어 방콕 마카산 - Image 4
1599 Kamphaeng Phet 7 Road, Makkasan, Ratchathewi, 10400 방콕, 태국

호텔설명

호텔 추가 정보

  • The Station : All day dining restaurant with Asian and International cuisine.

  • Wine Bar : M Wine Lounge.

  • Outdoor swimming pool with a garden area.

  • Unobstructed view.

  • Multi-level free car park for guests.

숙박

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호텔 위치

머큐어 방콕 마카산

1599 Kamphaeng Phet 7 Road, Makkasan, Ratchathewi
10400 방콕
태국

GPS:13.75129, 100.55734

전화
팩스 +66 2 094 8800

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

THE STATION

The Station is the all-day dining restaurant located on the 8th floor featuring both international and Asian cuisines. The restaurant offers a buffet selection, and a la carte menu with live cooking station to spotlight the best of our Chef's talent.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,018 리뷰

고객 평점 5.0/5

Heabung L. 커플 - 전체(All) 통지 확인

태국방문중 근교에 있는 보기드문 컨디션 좋은 호텔에 머물다 가서 기분이 좋습니다.

Dear Mr. Heabung L., Thank you very much for sharing your detailed feedback following your recent stay at Mercure Bangkok Makkasan. We are truly pleased to know that you enjoyed your overall experience, especially our clean and comfortable rooms, delicious breakfast, large towels, and the friendliness of our team. Your kind mention of our evening shuttle staff is especially appreciated and will certainly be shared with the team. At the same time, we sincerely thank you for your constructive comments. We regret any disturbance caused by noise from other guests and will continue to reinforce our policies to ensure a more peaceful environment for all. Your feedback regarding WiFi performance and ease of access to the hotel is also well noted, and we will continue working on improvements in these areas. It was a pleasure having you stay with us, and we hope to welcome you back again for an even more seamless and enjoyable experience. Warm regards, Management Team Mercure Bangkok Makkasan

고객 평점 5.0/5

Jung K. 비즈니스 - 전체(All) 통지 확인

항상 방콕여행할때 이용합니다. 조용한 객실 편안한 침구 친절한 직원 모두 만족도가 좋은 호텔입니다 공항철도도 가깝고 아속도 지하철로 한정거장입니다

Dear Mr. Jung K., Thank you very much for your wonderful review and for awarding us a perfect score following your recent stay. We are truly delighted to know that you had a comfortable and enjoyable trip with us once again. It is especially rewarding to hear that you continue to choose our hotel whenever you visit Bangkok, and that you were satisfied with our quiet rooms, comfortable bedding, cleanliness, and friendly team. We are also pleased that you found our location convenient, with easy access to the Airport Rail Link and MRT, as well as your positive feedback on our housekeeping, breakfast, pool, and sustainability initiatives. Your kind words mean a lot to us and will certainly be shared with our entire team as encouragement to continue delivering excellent service. Thank you once again for your continued trust and support. We truly look forward to welcoming you back again on your next visit to Bangkok. Warm regards, Management Team MERCURE BANGKOK MAKKASAN

고객 평점 1.5/5

Jihye K. 커플 - 전체(All) 통지 확인

택시기사들이 이호텔에 오길 꺼려하는지 이곳에서 grab을 잡으면 30분을 기다려야 함. 역까지 걸어나가기에도 멀고 위험한 거리. 편의점에 걸어갈 수 없다. 불친절한 일부 리셉션 직원 및 컨시어지 직원

Dear Ms. K., Thank you for taking the time to share your feedback regarding your recent stay at Mercure Bangkok Makkasan. We sincerely apologize that your experience did not meet your expectations. We are truly sorry to learn about the concerns you mentioned regarding the location accessibility, cleanliness of the room, missing amenities, and the service attitude of some team members. Please rest assured that your comments have been shared with the relevant departments so that immediate improvements can be made, particularly in housekeeping quality checks and team communication and service standards. Regarding transportation, we understand the inconvenience you experienced. While the hotel provides a scheduled shuttle service to MRT Phetchaburi, we appreciate your suggestion regarding a more flexible shuttle arrangement and will review this with our team. We also regret that the breakfast selection and value did not meet your expectations, and your feedback will be shared with our culinary team for further review. As an ALL Gold member, your satisfaction is extremely important to us. We truly appreciate your loyalty to Accor and hope to have the opportunity to welcome you back in the future and provide a much improved experience. Kind regards, Management Team Mercure Bangkok Makkasan

고객 평점 4.5/5

Sungbae B. 가족 - 전체(All) 통지 확인

이브닝 칵테일이 좋았어요

Dear Mr. SungBae B., Thank you very much for taking the time to share your feedback and for rating your stay with us 9/10. We truly appreciate you choosing Mercure Bangkok Makkasan for your family trip and for booking through the Accor ALL App. We are delighted to hear that you had a comfortable stay and enjoyed our evening cocktail service. It is also wonderful to know that you were highly satisfied with your accommodation, cleanliness, WiFi, and the service provided by our team, as well as the recognition you received as an ALL Platinum member. At the same time, we sincerely apologize that our breakfast selection did not meet your expectations. Your feedback is very important to us, and we will share your comments with our Culinary team to review and improve the breakfast experience for our guests. Thank you once again for your valuable feedback and recommendation. We look forward to welcoming you back to Mercure Bangkok Makkasan in the near future. Warm regards, Mercure Bangkok Makkasan Team

고객 평점 3.5/5

Jongseo L. 가족 - 전체(All) 통지 확인

MRT역에서 걸어서 10분이면 되는데 모든 사람의 후기처럼 인도와 차도 구분이 없는 길이라 아주 위험합니다. 뚝뚝이도 생각보다 불편합니다. MRT 역에 도착하기 전부터 도착 시간을WhatsApp으로 공유하였으나 우리 가족은 역에서 15분을 기다렸습니다. 수영장은 추워서 이용하지 않았고 프리빌리지 숙박으로 Evening Cocktail (17:30~19:00)를 이용했는데 18:30되니 음식도 다 치우고 추가 음료 주문을 받지 않아 기분이 상했습니다...

Dear Mr. Jongseo, Thank you very much for taking the time to share your detailed feedback following your family stay at Mercure Bangkok Makkasan. We sincerely regret that several aspects of your experience did not meet your expectations and appreciate you bringing these matters to our attention. We truly apologize for the inconvenience caused by our location accessibility and the delay in our shuttle service at the MRT station. Your feedback regarding the waiting time has been shared with our team to reinforce coordination and response time. We are also sorry to learn that the pool temperature and the Privilege Evening Cocktail experience, particularly the early clearing of food and limited beverage service, left you disappointed. This is not the level of service we aim to deliver, and your comments have been addressed with the relevant teams for immediate improvement. Please accept our sincere apologies for the shortcomings in room cleanliness and breakfast quality, as well as the recognition of your ALL Gold status. These points are taken very seriously and have been escalated to our Housekeeping, Culinary, and Management teams to ensure corrective actions are implemented. We truly value your feedback, as it helps us improve our services and guest experience. We hope to have the opportunity to welcome you back in the future and regain your confidence with a much-improved stay. Warm regards, Management Team Mercure Bangkok Makkasan

그 외 웹 사용자 평가 등급

  • 1,214 리뷰 6.8/10 위치
  • 1,261 리뷰 8.4/10 객실
  • 2,007 리뷰 9.2/10 서비스
  • 26 리뷰 7.7/10 인터넷 가격
  • 535 리뷰 8.3/10 안락함
  • 534 리뷰 8.9/10 청결도
  • 491 리뷰 8.3/10 조식
  • 371 리뷰 8.9/10 가격 대비 가치

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