뫼벤픽 호텔 스쿰빗 15 방콕 5성

고객 평점 (ALL 평가) 4.2/5 1,435 리뷰

뫼벤픽 호텔 스쿰빗 15 방콕 - Image 1
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호텔설명

호텔 추가 정보

  • 비즈니스 및 상업 지구 중심에 위치

  • BTS 아속 및 수쿰빗 MRT 역까지 무료 정기 EV 툭툭 서비스 제공

  • 옥상 풀 및 Rainforest 옥상 바

  • 매일 오후 4시부터 5시까지 레라와디 레스토랑에서 즐기는 초콜릿 타임

  • 맞춤형 패키지와 유연한 조건으로 친밀한 만남을 가져보세요.

숙박

호텔 위치

뫼벤픽 호텔 스쿰빗 15 방콕

Sukhumvit Soi 15 Sukhumvit Road, Klong Toei Nuea Wattana
10110 방콕
태국

GPS:13.742416, 100.55854

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

LELAWADEE RESTAURANT

Lelawadee는 신선한 현지 식재료를 사용하여 태국 전통의 맛과 국제 요리를 절묘하게 조화시킨 요리를 제공합니다. 캐주얼한 식사나 특별한 날에 모두 적합합니다. 이 레스토랑은 따뜻한 분위기와 세심한 서비스로 유명합니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  1,435 리뷰

TripAdvisor 평가  4.4/5  3,542 리뷰

A Truly Perfect Five-Star Experience

트립어드바이저 평점 5.0/5

ทศพร ส TripAdvisor 인증 리뷰

Absolutely outstanding five-star hotel! Luxurious rooms, exceptional service, delicious food, and world-class facilities. Every detail was perfect. Highly recommended!

Dear Valued Guest, Thank you for your wonderful and enthusiastic review! We’re truly delighted to know that you had an outstanding stay and enjoyed our luxurious rooms, exceptional service, delicious dining, and world-class facilities. Your kind recommendation means a great deal to our entire team, and we look forward to welcoming you back for another perfect stay very soon. With kind regards, Jay Sudhakaran General Manager

Dated hotel doesn't live up to brand

트립어드바이저 평점 3.0/5

ivyleaguer TripAdvisor 인증 리뷰

We have stayed at multiple Mövenpick properties, and unfortunately this was the weakest one by a clear margin. The hotel feels 30 years past due for a renovation. While the outdoor areas are lovely and staff generally show good hospitality, the interiors are dated and tired. On arrival, the bathroom was not properly cleaned. The toilet had visible urine stains around the base and exterior. Cleaning should include the surrounding area, not just the bowl and rim. I requested several room items multiple times, starting two months before arrival and again at check in. Despite repeated follow ups, they were not in place until at least 24 hours after we arrived. Basic requests should not require this level of persistence. The gym was particularly disappointing. We did not expect anything impressive, as the hotel does not promote its fitness facilities, but the equipment is extremely old, closer to something from the 1980s than a modern hotel gym. Breakfast in the main restaurant was underwhelming, though we found it noticeably better in the executive lounge, which we had access to with our room category. There are positives here: the location is good, the outdoor facilities are attractive, and staff are generally polite. However, for the Mövenpick brand, this property falls short. Unless a renovation is planned, expectations should be kept low.

Dear ivyleaguer, Thank you for taking the time to share your feedback. I am truly sorry that your experience with us fell short of the high standards you rightly expect from the Mövenpick brand. The issues you encountered with cleanliness, delayed room requests, and the condition of certain facilities are unacceptable, and I have addressed them personally with our team to ensure immediate improvement. I am grateful that you recognized the efforts of our staff and enjoyed our outdoor areas. Your honest feedback is invaluable, and I sincerely hope we will have the opportunity to welcome you back, so we can provide the seamless and enjoyable experience you deserve. Warm regards, Jay Sudhakaran General Manager

Amazing Staff at Movenpick

트립어드바이저 평점 5.0/5

Tour64666678901 TripAdvisor 인증 리뷰

My stay has been amazing. Thank you Chang for your hard work and accommodations. It didn't go unnoticed. The staff was also outstanding. If I return to Bangkok, I would desire to stay here again.

Dear Tour64666678901, Thank you very much for your wonderful feedback. We are truly delighted to hear that your stay with us was amazing and that our team made such a positive impression on your experience. We are especially grateful for your kind words about Chang. His dedication and attention to our guests do not go unnoticed, and your appreciation will certainly be shared with him and the entire team. It would be our pleasure to welcome you back should you return to Bangkok, and we look forward to providing you with another outstanding stay. Warm regards, Jay Sudhakaran General Manager

Service was Excellence

트립어드바이저 평점 5.0/5

herbert j TripAdvisor 인증 리뷰

Our stay was amazing. We had a group of 15 and all of the staff was courteous and helpful. Chang, specifically made sure that we felt welcomed, we had guidance inside and outside the hotel, and he was more than accommodating when we needed additional assistance.

Dear 797herbertj, Thank you very much for your excellent review. We are delighted to hear that your group of 15 had an amazing stay and that our team provided courteous and helpful service throughout your visit. It is especially rewarding to know that Chang made such a positive impression by ensuring you felt welcomed and well supported both inside and outside the hotel. We will be sure to share your kind words with him, as recognition like this means a great deal to our team. We truly appreciate your feedback and look forward to welcoming you and your group back for another memorable stay. Warm regards, Jay Sudhakaran General Manager

Cautious with Personal Belongings – Unresolved Loss During Stay

트립어드바이저 평점 3.0/5

Tourist29619451074 TripAdvisor 인증 리뷰

My family and I stayed at this hotel from 23–30 December. There were several things which made our stay pleasant like the chocolate hour, the nice and helpful porters, and the tuk tuk service. However, my experience here was made unpleasant by an incident which happened. On the third night of my stay (25 Dec), my iPhone fast charging cable went missing from my room. It was placed by my bedside next to my Apple Watch charger, which remained there untouched. I reported the loss immediately to the duty manager. Subsequently, the case was handled by three different duty managers, with investigations citing possible misplacement, housekeeping & laundry checks, but no clear outcome was ever provided. Despite daily follow-ups, I was only advised to make a police report on the night (when I called to seek resolution) before my morning checkout. At the same time, I was also reminded of fine print stating the hotel is not liable for loss of valuables and was asked to provide photographic proof that both chargers were originally by my bedside—which I find unreasonable for routine personal items. Due to the delay, I could not file a police report in time. However, the hotel did provide a slow charging cable as a temporary solution after I requested for it. This review is shared so future guests can be aware: be extra extra careful and vigilant with small valuables, as responsibility may not be assumed and resolution may be limited or none at all.

Dear Tourist29619451074, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you enjoyed aspects of your stay such as our chocolate hour, porters, and tuk tuk service, but we are deeply concerned about the issues you experienced with your personal belongings. Please be assured that your comments have been shared with our management and security teams. We are taking steps to handle reports of missing items more efficiently and transparently, and to provide clear guidance to guests promptly. We truly value your feedback, as it helps us improve our processes and overall guest experience. We hope to have the opportunity to welcome you again and provide a stay free from such concerns. Warm regards,

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,895 리뷰 9.1/10 위치
  • 2,289 리뷰 6.6/10 객실
  • 3,237 리뷰 8.8/10 서비스
  • 55 리뷰 5.6/10 인터넷 가격
  • 1,004 리뷰 7.7/10 조식
  • 1,000 리뷰 6.4/10 청결도
  • 252 리뷰 8.3/10 음료

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