노보텔 방콕 플래티넘 프라투남 4성

고객 평점 (ALL 평가) 4.5/5 328 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
노보텔 방콕 플래티넘 프라투남 - Image 1
노보텔 방콕 플래티넘 프라투남 - Image 2
노보텔 방콕 플래티넘 프라투남 - Image 3
노보텔 방콕 플래티넘 프라투남 - Image 4
220 Petchaburi Road, Ratchatevee, 10400 방콕, 태국

호텔설명

호텔 추가 정보

  • 무료 WiFi 무선 인터넷 및 넓은 작업 공간

  • 도심 전망을 즐길 수 있는 멋진 루프탑 바와 인피니티 수영장

  • 국제 해산물 뷔페 식사

  • 캐주얼/비즈니스 용도로 사용할 수 있는 5개 다목적 회의 공간

  • 플래티넘 몰 내에서 택시 보트, 시암 파라곤 몰, BTS 칫롬, 시암 기차역과 가깝습니다.

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호텔 위치

노보텔 방콕 플래티넘 프라투남

220 Petchaburi Road, Ratchatevee
10400 방콕
태국

GPS:13.749701, 100.54007

전화
팩스 +66 2 160 7200

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  328 리뷰

TripAdvisor 평가  4.6/5  6,656 리뷰

Hotel Lover

트립어드바이저 평점 5.0/5

Thitiporn C TripAdvisor 인증 리뷰

All good especially service from Alin,Ice,Earn,Affan,James and Job(Concierge) Room clean nice location , recommend Novotel platinum for holiday in Bangkok

Dear Valued Guest, Thank you for the wonderful recommendation! We are especially proud to hear that Alin, Ice, Earn, Affan, James, and Job at Concierge made your Bangkok holiday so special. We will be sure to share your praise with them personally. We look forward to your next visit to Novotel Bangkok Platinum Pratunam! With best regards, Siriporn Pa. Room Division Manager

From Frustration to Unforgettable Service — A Five-Star Experience!

트립어드바이저 평점 5.0/5

スキブラド バ TripAdvisor 인증 리뷰

During our stay at Novotel Bangkok Platinum Pratunam, a small room/meal inquiry initially seemed like it could ruin the stay. The first manager quickly limited the options and didn’t fully hear me, even though I initially thought he was just staff, and even after I subtly hinted at sharing feedback online. The next day, when I raised another question about the Premier Parkview Benefits for my room, Ammy, the Director of Food & Beverage (DOFB), stepped in and instantly changed everything. She listened carefully, thoughtfully considered the available options, and never overpromised. She said, “Let’s see what I can do,” and later called back with a win-win solution for both the hotel and me. Her skill and attentiveness turned what could have been a frustrating experience into one of pure delight, making me feel truly valued and cared for. A huge thank you to Ammy for her exceptional leadership, thoughtful problem-solving, and for turning a potentially frustrating stay into a genuinely memorable trip. Thank you, Novotel and Accor Group, for the wonderful experience — and a special shout-out once again to Ammy for going above and beyond!

Dear Valued Guest, Thank you for your honest feedback and the 5-star rating. We sincerely apologize that your initial experience fell short of expectations; however, we are delighted that Khun Ammy (DOFB) was able to step in and turn things around. Your praise for her leadership and problem-solving has been shared with her and our senior management. We look forward to welcoming you back for another seamless stay! With best regards, Siriporn Pa. Room Division Manager

Lack of transparency regarding family room setup

트립어드바이저 평점 1.0/5

NorthStar11837069645 TripAdvisor 인증 리뷰

We booked a Double Room + Child expecting a basic and reasonable family setup. Upon arrival, we were shocked to discover that the room included only one bed, with the assumption that the child would sleep in the parents’ bed. For a hotel that markets itself as family-friendly, this is completely unacceptable, especially for families traveling with older children or teenagers. What made the situation worse is that this critical information was not clearly disclosed during the booking process. Only after check-in were we informed that an extra bed would require an additional charge. Had this been communicated transparently in advance, we would have absolutely chosen a different hotel. Ending a long family trip with this kind of surprise felt misleading and disappointing, and raises serious concerns about transparency in the booking information.

Dear Valued Guest, Thank you for your honest feedback. We sincerely apologize for the disappointment regarding your room setup. We aim to be a family-friendly destination, and it is clear we missed the mark in communicating our bedding configurations to you. We understand how important a comfortable sleep is, especially at the end of a long trip. Your comments regarding transparency on our booking platforms have been noted for immediate review to ensure clearer information for future guests. With best regards, Siriporn Pa. Room Division Manager

met a lady , she brought me to Novotel BKK Pratunam. Thank you. At the bar, Ms Neena provided us good service. Thnx U ❤️

트립어드바이저 평점 5.0/5

sbuckyyy TripAdvisor 인증 리뷰

Great Service from Ms Neena at Novotel Pratunam Hotel. Enjoy my dine-in. Thank you for the great service and will be glad to be back again

I will never stay at Novotel again, all trust lost.

트립어드바이저 평점 1.0/5

sarahcutting56 TripAdvisor 인증 리뷰

We arrived at Novotel Bangkok Platinum Pratunam on the 20th of October 2025 to be told at check in that the pool, gym and roof view bar were all under construction and closed. We had booked well in advance and did not receive any pre warning of these works so that we could choose to go elsewhere. We were offered a pool at another hotel which is a 20 minute tuk tuk ride away. We are now sitting in our room at 7pm listening to jack hammers which we have been told will continue until 9pm. This feels like a complete scam.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,160 리뷰 9.7/10 위치
  • 1,398 리뷰 7.7/10 객실
  • 2,745 리뷰 9.2/10 서비스
  • 24 리뷰 7.9/10 인터넷 가격
  • 611 리뷰 8.2/10 청결도
  • 587 리뷰 8.8/10 조식
  • 480 리뷰 6.1/10 안락함
  • 386 리뷰 8.1/10 분위기

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방콕 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.