Mövenpick Hotel & Residences Nairobi 5 stars

Customer review rating (ALL Rating) 4.6/5 1,737 reviews

Mövenpick Hotel & Residences Nairobi - Image 1
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Description

Hotel extras

  • Spacious rooms

  • Convenient location in Westlands

  • Safe Hotels Premium & HACCP Certified property.

  • Revolving restaurant with a 360-degree city view

  • Ballroom, meeting rooms, and exhibition hall

Our accommodation(s)

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Hotel location

Mövenpick Hotel & Residences Nairobi

Mkungu Close, Westlands, off Parklands Road, Nairobi, P.O Box 1853
00606 NAIROBI
Kenya

GPS:-1.2683, 36.801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,737 reviews

TripAdvisor Rating  5.0/5  1,899 reviews

Best Coffee☕

TripAdvisor rating 5.0/5

gacheri g TripAdvisor review

Very friendly staff. Agnes at the Cafe was so warming, I really enjoyed her customer service,she even offered to take pictures of us . The ambience is the cherry on top overall I rate the experience 10/10. She makes the best cappuccino and caramel lattes would recommend. The cakes(Mum's chocolate cake and mint chocolate cake ) were so lovely and tasteful. Yummy 😋😋

Dear Gacheri, Thank you very much for sharing this great review of your recent visit to Movenpick Hotel and Residences Nairobi’s Conservation Café. We appreciate your very kind recommendation to the travel community. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation. I am grateful for your compliments towards our staff and I will certainly convey your very kind comments to Agnes. We are also happy that you enjoyed our coffee and snacks. Thank you again for this heart-warming review and we look forward to your next visit. Best Regards, Simon Hodson – General Manager

Gréât place and vibes

TripAdvisor rating 5.0/5

Daniel S TripAdvisor review

The place is warming,thé ladies at thé front desk were so friendly .Gréât customer service,gréât ambiance spécial mention to Agnès at thé café Who was very hospitable and polite she makes thé Best french press Coffee thé Best specialty Coffee she recommend i try thé Victoria caramel cake which was so good and yummy .Thé music from background was amazing sélection. Thank you so much Agnès

Dear Daniel, Thank you very much for sharing this great review of your recent visit to Movenpick Hotel and Residences Nairobi’s Conservation Café. We appreciate your very kind recommendation to the travel community. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation. I am grateful for your compliments towards our staff and I will certainly convey your very kind comments to those you personally mentioned. We are happy that you enjoyed every bite from your plate and that we were able to satisfy your palate. Thank you again for this heart-warming review and we look forward to your next visit. Best Regards, Simon Hodson - General Manager

Good stay

Customer review rating 4.0/5

Eriwala E. A. Business - Confirmed reviews ALL

It was good. I fell i love with the place.

Dear Eriwala E. A., We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Residences Nairobi. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Yours Sincerely, Fridah Kariuki – Front Office Manager

A place to be for workation

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Well located, good services, comfortable rooms, and good food made the experience nice

Dear Sarah Ephrida T., We greatly appreciate the time you spent to review your recent experience in our hotel, at Movenpick Nairobi, we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We are happy that you found the location of the hotel ideal to you during your stay with us. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We have noted your comments regarding carpets and I have shared the reviews with the Housekeeping Manager for a review. Thank you for letting us know. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Yours Sincerely, Fridah Kariuki – Front Office Manager

Well located to local aminities

Customer review rating 5.0/5

Bharat S. Families - Confirmed reviews ALL

Excellent staff Comfortable rooms and facilties

Dear Bharat S., Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Yours Sincerely, Fridah Kariuki – Front Office Manager

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Other web-users rate our hotel

  • 240 reviews 9.5/10 Location
  • 670 reviews 9.1/10 Room
  • 1,144 reviews 9.4/10 Service
  • 33 reviews 7.6/10 WiFi
  • 285 reviews 9.3/10 Comfort
  • 221 reviews 9.2/10 Cleanliness
  • 186 reviews 9.1/10 Breakfast

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