Great servive, cleaners were amazing (Hazena and Novy), restaurants were really good (brezza, the market). Breakfast offerings were really good.

I wanted to try something new in Boracat and I saw Movenpick as an option. I was impressed by the level of service, passion and commitment always wonderful exceded my expectations and i feel great by the treatment at Movenpick. I will be back

my son left his bag in the hotel premises as we leave for the airport for our flight back to manila, when we quickly called the staff, they were on it as soon as i drop the call, i received a whatsapp that they were looking for it, every minute they are updating me, when we arrived at the waiting area after the speedboat transfer, i was surprised the staff and the manager Nor quickly updated me with the status and reassured me they will do whatever they can to find and bring the bag to me before our flight. before we board the plane I got a phone call that they found the bag and on its way to the caticlan airport, we got it just before we board for our flight, we were really happy with the customer service, extending their arms to help us

Our recent stay at Mövenpick Resort & Spa Boracay was nothing short of spectacular. The resort itself is a stunning sanctuary, nestled in a private cove far from the crowded main stations. Having access to its pristine, peaceful shores felt like having our own slice of paradise. The beautifully designed, exceptionally clean rooms were tucked away in lush, thick vegetation. A major highlight of our trip was the resort’s multi-level scenic pool, which is easily one of the best on the island. We also thoroughly enjoyed the culinary experiences, especially the famous daily Chocolate Hour—a thoughtful touch that we looked forward to every afternoon. Whether we were enjoying the featured entertainment at night or enjoying a sunset cocktail, or simply lounging by the beach, the staff went above and beyond to ensure we had everything we needed. If you are looking for a luxurious, serene, and family-friendly getaway in Boracay, Mövenpick is the perfect choice. Highly recommended!

We spent 3 days/2 nights at Mövenpick Boracay, and unfortunately, our overall experience was quite disappointing for a 5-star resort. While there were some positive aspects, several service issues significantly affected our stay. The two-way airport transfer was excellent and seamless, and check-in was smooth. Special mention to David from the reception/concierge team, who was thoughtful, attentive, and detailed. He genuinely made an effort to ensure we were comfortable and gave us a very sweet send-off. His service was one of the highlights of our stay. Unfortunately, things went downhill during lunch at Brezza. The risotto was extremely salty, as if salt had been added twice. The staff offered to have it fixed, but by then, my appetite was already gone. On our first night, we requested complimentary bottled water for our room. We were told it would be sent, but nothing arrived. On our second night, the toilet flush stopped working due to an issue with the refill tank. Staff worked on it from around 7:00 PM until 11:30 PM, so we stayed awake waiting, only to eventually give up as it remained unresolved. The next morning, we had to explain the issue all over again, as apparently there had been no proper endorsement. After another lengthy wait, we eventually requested a pail so we could manually flush the toilet. For a 5-star resort, this was extremely disappointing. That same evening, we had an even more frustrating experience at The Market. We were seated at around 8:15 PM and gave our complete order. We specifically requested that the appetizers be served first. By 9:00 PM, we had still received nothing. When we followed up, we were told that food preparation could take 30–45 minutes. By then, we had already been waiting around 45 minutes. A head waiter eventually intervened after I approached the staff, but instead of acknowledging the delay, we were told that waiting times could not be guaranteed. After 50 minutes, we still had not received even the onion soup or nachos, so we decided to cancel the order. Ironically, the food arrived afterward. We no longer wanted it and agreed to accept it only if it was complimentary, which staff had to seek approval for. We also had to follow up separately for the sodas we ordered. The experience was made worse by the head waiter’s defensive response rather than an apology or acknowledgment of the excessive wait. We honestly felt that our order had simply been forgotten. On a positive note, the sous chef personally came to see us the following morning, apologized sincerely, and served us an amazing lava cake. We genuinely appreciated this gesture. I only hope the same level of ownership and customer service is consistently demonstrated by the entire team, rather than making guests feel that they are unreasonable for expecting their food after waiting 50 minutes. Overall, there were simply too many service failures within a 3-day/2-night stay — from the restaurant experiences, missing water request, unresolved toilet issue, and lack of proper endorsement between shifts. I truly appreciate the staff who provided excellent service, particularly David, the smooth airport transfers, and the sous chef who personally addressed our concerns. However, these positives were unfortunately overshadowed by the number of issues we encountered. Unfortunately, I would not recommend Mövenpick Boracay based on this experience. This was, by far, the most disappointing Boracay resort experience I have had.

Very accommodating, the place is perfect, staff are too nice, management is very considerate and caring!

Ivan the manager upgraded us to an amazing room. His communication and service was 5 stars. Also special mention to Daniel our driver who picked us up and dropped off was amazing. All the staff were fantastic and highly recommend movenpic boracay. Best time.

Truly had the best time. Warm welcome, beautiful smiles, and smooth check-in. Big thanks to Front Desk & Guest Services. Room was spotless, complete, and fully functional — kudos to Housekeeping! Amazing breakfast with lots of choices, fun Chocolate Hour, and a well-maintained pool with stunning sunset views at their private beach.

Great food, great services, great cleanliness, great staff, great location

The entire Movenpick staff - from FO, Guest Services, Housekeeping and restaurant team - were hands down one of the most attentive and courteous teams we’ve met. Our entire 5-day stay was exceptional because of them. They anticipated every guest’s need, and made sure each one was well attended. Even the interns had the same level of excellent service (esp Astrid) : ) Hotel amenities and activities were also great, esp loved the chocolate hour : ) my daughter also enjoyed the Housekeeping’s towel folding activity : ) The personal touch on each of our rooms also made quite an impact and made the stay more special as we were celebrating our anniv and my birthday. 💕

My stay at Mövenpick Resort from September 14–17 was an exceptional experience of comfort, serenity, and refined hospitality. From the beautiful surroundings and impeccable facilities to the warm and attentive service, every detail contributed to a truly relaxing retreat. It was a wonderful opportunity to step away from the demands of everyday life, unwind, and simply enjoy the moment. I left with beautiful memories and a renewed sense of relaxation and appreciation for a truly memorable stay.

The location of this hotel was excellent, in a more secluded part of the beach. Rooms were spacious, clean and tastefully decorated. Staff were all lovely, courteous and very attentive and quick to respond to all our needs. They are the gems of the hotel, with special mention to Jewel, Crystal, Bea and Ryan.

They provided wonderful service to celebrate my birthday. In particular, the staff member named Miju who took care of us was very kind and attentive. Thank you so much for making my birthday celebration so special!

Facilities are good and we had fun but was all ruined by a staff we encountered, he is been unresponsive, even calling him 'sir' or saying 'thank you sir' but he didnt response even once. We had encountered him twice and he gave us same vibes,just because we aren't foreign national?is that how some of your staff approach local tourists? Me and my wife will rate this 1 star on google maps.

Mövenpick Boracay offers some of the best amenities, especially the beautiful pool and the warmest, most welcoming staff. From the moment we arrived, the staff were friendly, attentive, and made us feel comfortable throughout our stay. For the room, however, based on our personal experience, I would honestly say it was quite simple and nothing particularly special. If you’re someone who doesn’t spend much time in the room, Mövenpick can still be a great choice because the pool, facilities, and overall atmosphere are wonderful. We booked a Premium King Room and expected to have a nice view, but unfortunately, our view was mostly a wall, which was a little disappointing. I do hope Mövenpick considers upgrading or improving the rooms and making the views more enjoyable, as this could make the overall experience even better. Overall, we still enjoyed our stay, especially because of the amazing pool and the genuinely warm and welcoming staff. Thank you, Mövenpick Boracay, for making our stay memorable!

From the beginning of negotiation until we arrived at the Hotel and check out, the experience is over all highly satisfied. With all the demands and last minute changes, they are very accommodating.

From the lobby until the end of our stay everything and everyone was warm. It made our stay truly memorable.

The resort was very peaceful, it was very relaxing. There are 3 restaurants that serves meals aside from the bar and the cafe. It was so windy during our stay and it rained during the nights, but our main focus was just for a staycation so it was still an enjoyable experience for us.

We had a very comfortable stay here at Mövenpick. The staff were very approachable, friendly, and hospitable. The breakfast buffet was delicious, and I really enjoyed the peaceful and relaxing ambiance of the place. The room we stayed in was clean, spacious, and comfortable for two people. Overall, we had a wonderful experience at Mövenpick, and I hope we can come back and stay here again in the future!