Mövenpick Phuket Bangtao

ملاحظة Tripadvisor 4.5/5 1,091 أراء

Mövenpick Phuket Bangtao - Image 1
Mövenpick Phuket Bangtao - Image 2
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الوصف

خدمات الفندق الإضافية

  • Exclusive penthouses and suites

  • Secluded and peaceful Bangtao Beach

  • Ideal for families and friends

  • All suites have fully-equipped kitchens

  • Blossom Spa for ultimate relaxation

الإقامات المتوفرة لدينا

احجز في هذا الفندق
الغرفة 1

غرفة

Classic King

  • 2 من الأشخاص كحد أقصى
  • 33 / sq ft 355
  • فرش السرير 1 x سرير (أسرّة) كينج

موقع الفندق

Mövenpick Phuket Bangtao

35 Moo 4 Cherngtalay Thalang
83110 PHUKET
Thailand

نظام تحديد المواقع العالمي (GPS):8.008818, 98.293278

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

تقييم TripAdvisor  4.5/5  1,091 أراء

Great place!

ملاحظة Tripadvisor 5.0/5

Dmitry G تقييم TripAdvisor المعتمد

Fabulous Family Fun

ملاحظة Tripadvisor 5.0/5

Caroline M تقييم TripAdvisor المعتمد

Fantastic location and great amenities for a totally relaxing family holiday.

ملاحظة Tripadvisor 5.0/5

rd0 تقييم TripAdvisor المعتمد

Great Stay, Great Staff, Great Location

ملاحظة Tripadvisor 5.0/5

Charly D تقييم TripAdvisor المعتمد

Book with caution if you want what you paid for!

ملاحظة Tripadvisor 1.0/5

T H تقييم TripAdvisor المعتمد

Dear THux, Thank you for taking the time to share your feedback regarding your recent stay with us. We value guest feedback, as it allows us to improve our services where necessary. However, it is important to address certain inaccuracies in your account to provide clarity for future guests. From the outset, it became clear that your expectations were not aligned with the offerings and policies of our resort. Prior to your arrival, your correspondence reflected dissatisfaction regarding the villa configuration and bed arrangements. While our team clearly communicated the standard bed setup and associated policies, we made an exception by providing a complimentary extra bed as a gesture of goodwill to ensure your family’s comfort. Our approach has always been to offer flexibility where possible, and we extended this courtesy to accommodate your request. During your stay, your concerns were brought to our attention and addressed promptly and professionally by our team. It is regrettable that, despite our efforts to engage in dialogue and provide solutions, dissatisfaction persisted. I personally reached out to you during your stay to offer further assistance; however, my invitation to discuss matters directly was declined. Following your departure, you chose to escalate your concerns through multiple third-party agencies. At each stage, we responded promptly and transparently, reiterating our willingness to resolve the matter amicably. It is therefore disappointing that, after these consistent efforts, you opted to share a highly exaggerated and misleading account of your stay publicly, months after your departure. This pattern of behavior suggests that your focus was less on achieving a resolution and more on pursuing an outcome through public channels. Your approach appears to have been driven more by the pursuit of compensation than by a genuine intent to resolve grievances. Additionally, the photograph you posted as part of your review is both misleading and inaccurate. The image shows water from the decorative waterfall feature, which is separate from the pool and does not feed into it. At no point during your stay was the pool water stale or stagnant. We take the accuracy of such claims seriously, as they can create incorrect perceptions about the condition of our facilities. You were provided with my direct contact details during your stay and after your departure, yet you never chose to engage in a direct conversation with me. Based on the repeated attempts to engage and resolve this matter, we consider it fully addressed. Kind regards, Michael Wenk General Manager Mövenpick Resort Bangtao Beach Phuket

بالاشتراك مع TripAdvisor

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