بانيان تري فوكيت

ملاحظة Tripadvisor 4.5/5 3,651 أراء

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بانيان تري فوكيت - Image 2
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بانيان تري فوكيت - Image 4

الوصف

خدمات الفندق الإضافية

  • أكبر منتجع فيلا بحوض سباحة كامل في تايلاند يضم 218 فيلا

  • يقدم سبا بانيان تري الحائز على جوائز طقوسًا للاسترخاء وعلاجات سبا صحية مركزة.

  • توفر فيلات دبل بول المكان المثالي لقضاء عطلة رومانسية مع عروض حصرية.

  • ملعب غولف من 18 حفرة يلبي احتياجات لاعبي الغولف المحترفين والمبتدئين.

  • 6 مطاعم وبارات في الفندق بما في ذلك منفذ سافرون المميز والبار العائم - تين تاباس

الإقامات المتوفرة لدينا

موقع الفندق

بانيان تري فوكيت

33 33 27 Moo Srisoonthorn Rd, Cherngtalay Amphur Talang
83110 فوكيت PHUKET
تايلاند

نظام تحديد المواقع العالمي (GPS):8.012421, 98.295657

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

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تقييمات نزلائنا

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اطّلع على المزيد

تقييم TripAdvisor  4.5/5  3,651 أراء

2024 شهادة تميّز

Great experience

ملاحظة Tripadvisor 5.0/5

sumank1345 تقييم TripAdvisor المعتمد

Great service and super luxurious resort. Every small thing was taken care of. Lucky we were there for the Chinese new year as there was a great celebration with dragon dance and wonderful music. Final day lunch at the pool side was so delicious and the staff (Tiffy, O, Men, Ton, Tin, Tie) were great for conversation. Overall 5/5.

Dear sumank1345, Thank you so much for your amazing review! We are thrilled to hear that you had such a wonderful experience at Banyan Tree Phuket. It's fantastic that you were able to enjoy the Chinese New Year celebration—it’s always a pleasure to see our guests immersed in the festive atmosphere. We’re also delighted that you enjoyed your final day lunch by the pool, and we will be sure to share your kind words with Tiffy, O, Men, Ton, Tin, and Tie. They’ll be so happy to know that they contributed to making your stay even more special. We truly appreciate your perfect rating, and we look forward to welcoming you back for another luxurious and memorable experience in the future. Warm regards, Banyan Tree Phuket

Staff kindness

ملاحظة Tripadvisor 4.0/5

Hind A تقييم TripAdvisor المعتمد

I really like enjoyed my stay at Banyan Tree. The most stand out feature is the staff kindness and sweetness. I would like to especially thank Araya from the reception. She has been very kind and hospitable and made our experience memorable!

Dear hindaG4933HP, Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay with us at Banyan Tree Phuket. We truly believe that it’s our staff’s kindness and hospitality that make all the difference, and we’re so glad that Araya was able to make your experience memorable. We will be sure to pass along your compliments to her—she will be thrilled to know that she made such an impact on your stay. Thank you once again for choosing us, and we hope to welcome you back for another wonderful stay in the future. Warm regards, Banyan Tree Phuket

Pool bar

ملاحظة Tripadvisor 5.0/5

Diana B تقييم TripAdvisor المعتمد

The pool bar staff was incredible. So attentive to our needs. They anticipated our needs and were efficient. The smoothies were delicious and presentation was beautiful ! Shoutout to tiffy, O, Men, Tle, Tin and ton! Thanks for a great stay!

Dear dianabG4766KD, Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a great experience at our pool bar. It’s fantastic to know that our team was able to anticipate your needs and provide exceptional service. We will certainly pass along your compliments to Tiffy, O, Men, Tle, Tin, and Ton—they will be delighted to hear your kind words! We are also happy to hear that you enjoyed the smoothies and their presentation. We take pride in providing not only great service but also memorable experiences for our guests. Thank you once again for choosing Banyan Tree Phuket, and we hope to welcome you back soon for another amazing stay. Warm regards, Banyan Tree Phuket

A wonderful stay

ملاحظة Tripadvisor 5.0/5

katrinae2018 تقييم TripAdvisor المعتمد

We just finished a wonderful 4 night stay here. It was perfect. The pool villa was amazing and we loved the outdoor bath! The staff were exceptional and looked after us and our toddler very well, thank you to the pool staff Tiffy, O, Men, Ton, Tle, Tin who were so great during our time here!

Dear katrinae2018, Thank you so much for sharing your kind words with us! We are absolutely thrilled to hear that you had such a wonderful time during your recent 4-night stay at Banyan Tree Phuket. It’s great to know that you enjoyed the pool villa and the outdoor bath—what a fantastic way to unwind! We're also delighted to hear that our team, especially Tiffy, O, Men, Ton, Tle, and Tin, made your stay even more special. They will be so pleased to know that their efforts made a positive impact on your experience. It was a pleasure having you and your family with us, and we truly appreciate you taking the time to share your feedback. We look forward to welcoming you back for another unforgettable stay in the future. Warm regards, Banyan Tree Phuket

Bad customer service

ملاحظة Tripadvisor 1.0/5

Yuk Wai Y Couples - تقييم TripAdvisor المعتمد

I am wondering if this is how Banyan Group treat his loyal customer? I am really disappointed by the failure on the commitment of refund dated 16 July 2022 as well as the ignorance of my emails since 8 Jan 2025… I hope the management will take it seriously and address my request below before I take further action on reaching out assistance from authorities and regulators or medias.

Dear Yuk Wai Y, We would like to extend our sincere apologies for the inconvenience you’ve experienced regarding the unresolved refund from July 16, 2022, as well as the lack of response to your emails since January 8, 2025. We completely understand your concerns and regret that we have not met the standard of service you should expect from us. At Banyan Tree, we take the feedback of our loyal guests very seriously, and we deeply regret that we have not lived up to your expectations. Please rest assured that we are committed to resolving this matter as a priority. We kindly ask for your permission to contact you directly so that we can take immediate action to address your concerns and work towards a resolution. We greatly appreciate your understanding and patience, and we hope to have the opportunity to restore your trust in us. Please let us know if we may reach out to you at your convenience. We are eager to resolve this matter as quickly as possible. Warm regards, Banyan Tree Phuket

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