فندق نوفوتيل Novotel بوكيت كامالا بيتش 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,163 أراء

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فندق نوفوتيل Novotel بوكيت كامالا بيتش - Image 1
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فندق نوفوتيل Novotel بوكيت كامالا بيتش - Image 4
118/16 Moo 3, Tambon Kamala, Amphur Kathu, 83150 بوكيت, تايلاند

الوصف

خدمات الفندق الإضافية

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  • بار على السطح مع إطلالات خلّابة على البحر

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  • فيلات بجاكوزي وبركة سباحة مع ميزات مائية خاصة

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موقع الفندق

فندق نوفوتيل Novotel بوكيت كامالا بيتش

118/16 Moo 3, Tambon Kamala, Amphur Kathu
83150 بوكيت
تايلاند

نظام تحديد المواقع العالمي (GPS):7.96337, 98.28372

الهاتف
فاكس +66 76 303 777

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  1,163 أراء

تقييم TripAdvisor  4.2/5  2,530 أراء

Pleasant stay

ملاحظة Tripadvisor 5.0/5

Himanshu D تقييم TripAdvisor المعتمد

The overall stay at the property was pleasant. We started there for 2 nights with family and had a good time enjoying the pool and in-house spa facility. The property is exactly opposite to the beach. Breakfast was good with few Indian options. Special mention to Mr Rio at the front desk who was very receptive and kind to guide us with local areas as well as helping us book taxi services from the property.

Dear h_v_dhanak, Thank you very much for sharing your feedback following your recent family stay with us. We are delighted to know you enjoyed the pool, spa facilities, beachfront location, and breakfast selection. Thank you also for your special mention of Rio, we will be very pleased to share your kind recognition with him. We hope to have the pleasure of welcoming you and your family back again soon. Warm regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Amazing!

ملاحظة Tripadvisor 5.0/5

GrandTour03566600324 تقييم TripAdvisor المعتمد

The staff, the view and the food is just amazing. We did not live there but we had a romantic dinner there and the whole experience was magical. As soon as we stept in, we felt the freshness in the building and kitchen and also the staff were so amazing. They decorated our dinner so beautifully, under the sunset.

Dear GrandTour03566600324, Thank you very much for your wonderful feedback. We are truly delighted to know you had a magical romantic dinner experience with us and that our team, food, and sunset setting made your visit special. Your kind comments mean a lot to our team and will certainly be shared with them. We hope to have the pleasure of welcoming you back again soon, perhaps for a full stay next time. Warm regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Nice place!

ملاحظة Tripadvisor 4.0/5

janet c تقييم TripAdvisor المعتمد

Rooms are spacious and very clean. Housekeepers do an excellent Job!! We were upgraded when we arrive to a room with a pool on the top, which was lovely. I must say if we had not been upgraded we wouldn’t have been as happy. The reason being there were never any chairs at the pool! People would put their stuff on the chairs and then not even use them or disappear for hours. Management should try to get a handle on that. The food in the restaurant is mediocre. I did talk to the manager of the restaurant about two meals that we had were very disappointing. He assured me they will try to improve.. If you come here, you might want to avoid ordering any western type food as they don’t seem to know how to make common things. The staff here are very friendly and warm so good job

Dear janet c, Thank you very much for taking the time to share your feedback following your recent stay at Novotel Phuket Kamala Beach. I am delighted to read that you enjoyed the spacious and very clean room, and I will certainly share your kind compliments with our housekeeping team. I am also pleased to know you enjoyed the upgrade and your pool access experience. At the same time, thank you for highlighting the concern regarding sunbed reservations. We fully recognize how important pool access is to our guests. We have a policy in place to ensure fair use of sunbeds, and we are reinforcing this with our team to improve monitoring and enforcement throughout the day. Regarding your restaurant experience, I sincerely apologize that some meals did not meet your expectations. Your feedback has been shared with our culinary team for review and continuous improvement. We aim to deliver consistent quality across both Thai and international cuisine, and your comments help us focus on areas that require further attention. Thank you also for recognizing the friendliness and warmth of our team, which is something we are very proud of. We truly appreciate your feedback and hope to have the opportunity to welcome you back again for an even better experience. Warm regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Needs some love and attention!

ملاحظة Tripadvisor 3.0/5

JackP1399 تقييم TripAdvisor المعتمد

We have stayed in many hotels in Phuket. The location of this one is fantastic with beautiful views of the sea/sunset. We booked a 2 bedroom pool villa. We knew the hotel would be a little tired around the edges. It’s pretty much as expected (really in need of a refurb). The staircase up to the roof terrace doesn’t have any working lights. This makes it very dangerous at night. The room is kept very clean. However, the terrace needs a good freshen up and a wipe down! The aircon works well but is very old and noisy! The hotel needs to get to grips with enforcing the non reservation of sunbeds. This is the first hotel in Phuket I’ve experienced it. By 9am most sunbeds are reserved and left for massive chunks of the day. For this reason I wouldn’t stay again! The staff are friendly but perhaps a little overly relaxed. Shouting over the pool bar to each other etc

Dear JackP1399, Thank you very much for taking the time to share your detailed feedback following your recent stay at Novotel Phuket Kamala Beach. I am pleased to read that you enjoyed our beachfront location and sunset views, and that the villa's cleanliness met your expectations. At the same time, I sincerely regret that several aspects of your stay did not meet the standard we aim to deliver. Please accept my apologies regarding the lighting on the staircase to the roof terrace. This is a safety concern and has been addressed with our Engineering team for immediate rectification. Your comments regarding the terrace condition and air-conditioning unit have also been shared with the relevant teams as part of our ongoing maintenance and refurbishment planning. Regarding the reservation of sunbeds, we fully agree with your feedback. We have reinforced our policy with the team to ensure fair usage for all guests and will continue to monitor this closely. Thank you also for highlighting the service behavior around the pool area. While we are proud of our friendly team culture, professionalism and guest comfort must always come first. This feedback has been addressed directly with the team for immediate improvement. We truly value your feedback as it helps us improve. I hope we will have the opportunity to welcome you back in the future and provide you with a much-improved experience. Warm regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Novotel Kamala beach excellent

ملاحظة Tripadvisor 5.0/5

Freedom558159 تقييم TripAdvisor المعتمد

We arrived to a lovely hotel in a perfect setting of Jamal beach right at the end, peace relaxing time, the tour desk staff amazing Pk was lovely, all staff attentive the food and beverage manager amazing and hospitable A negative only the outside paint work Defo in need of attention but rooms amazing Pool being black with lots of different levels was quite dangerous as not clear enough end up stumping toes first few times until got used to it Everyone reserves chairs so early not respecting the 9am rule so very hard to find sunloungers each morning Tip box should be out in restaurant at check in desk as they so deserve tips Great experience would defo recommend this hotel and location loved our time here Thankyou 🙏🏼

Dear Freedom558159, Thank you very much for your kind review and for recommending Novotel Phuket Kamala Beach. I’m delighted to hear you enjoyed our beachfront location, relaxing atmosphere, and the warm hospitality of our team. Your special mention of PK and our Food & Beverage Manager is truly appreciated and will be shared with them. Thank you also for your constructive feedback regarding the exterior paintwork, pool visibility, sunbed reservations, and your suggestion on tip boxes. Please be assured that your comments have been noted and will be reviewed with the team to improve the overall guest experience. We truly appreciate your support and hope to welcome you back again very soon. Warm regards, Pataraseth Pokinbenjarasamee (YU) General Manager

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