Mövenpick Hotel & Apartments Bur Dubai 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 1.588 görüş

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Mövenpick Hotel & Apartments Bur Dubai - Image 1
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19th Street Oud Metha, Opposite American Hospital, PO BOX 32733, 32733 DUBAİ, Birleşik Arap Emirlikleri

Açıklama

Otel ekstraları

  • Dubai'nin Simge Yapısı Dubai Frame yanında, Bur Dubai'de havalimanına yakın merkezi konum

  • Dört restoran ve barın yanında açık nargile salonu, bir gece kulübü ve havalı bir Kore spası

  • Havuz, fitness center, salon, sauna ve buhar odası

  • Toplantı salonları ve hidrolik sahne bulunan bir balo salonu

  • Green Globe Sertifikalı, Platinum Statülü, yenilenmiş 313 oda, süit ve otel dairesi

Konaklama olanaklarımız

Otelin konumu

Mövenpick Hotel & Apartments Bur Dubai

19th Street Oud Metha, Opposite American Hospital, PO BOX 32733
32733 DUBAİ
Birleşik Arap Emirlikleri

GPS:25.23384, 55.311714

Telefon
Faks +971 4 336 6626

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  1.588 görüş

TripAdvisor Derecesi  4.4/5  3.211 görüş

2025 mükemmeliyet sertifikası

apartment stay review

Tripadvisor puanı 5.0/5

ayaan k TripAdvisor onaylı yorum

we had a beautiful room and the guest service people were amazing and so sweet specially Rakesh, Babu, and Anthony they cleaned very well and left towels they truly gave us excellent service :D

Dear Ayaan K, Thank you for your wonderful feedback regarding your stay. It is gratifying to hear that you enjoyed your apartment and received exceptional service from our team members, including Rakesh, Babu, and Anthony. We appreciate your kind words and hope to welcome you back soon. Best Regards, Damir Kartal Cluster General Manager

Avis müşterileri puanı 2.5/5

Engin D. Aileler - ALL için doğrulanmış yorumlar

Aslında genel olarak memnun kaldım ama son gün sabah erken saatte çıkışta yaşadığım olay benim tüm memnuniyetimi aldı götürdü. son gün sabah 05:00 civarı check-out yaptım. O sırada kahvaltı kuruluyordu ve 6 yaşındaki oğlumun canı oradaki kruvasanlardan çekti ve 2 adet küçük kruvasan almak istedi. Ama resepsiyondaki arkadaşlar buna müsade etmediler. Şunu da belirtmek isterim ki ben kahvaltı dahil anlaşmıştım yani o günün de kahvaltı parasını ödemiştim. Siz şimdi 2 adet küçük kruvasanı vermiyor musunuz dediğimde yok müdürlerine haber vermeleri gerekiyormuş,onun gelip onay vermesi gerekiyormuş....vb bir sürü prosedür anlattılar. Dünyada hiç bir kural ve prosedür küçük bir çocuğun mutluluğundan daha değerli olamaz. Benim açımdan son derece kaba bir davranıştı bu nedenle otelinize bir daha gelmem ve kimseye tavsiye etmem.

Sayın Engin D., Yorumunuz için teşekkür ederiz. Misafirlerimizin deneyimlerini önemsiyoruz ve geri bildirimlerinizi dikkate alıyoruz. Öncelikle, otelimizin sunduğu hizmetlerin genel olarak memnuniyetinizi sağladığını duymak bizi mutlu etti. Ancak, çıkış işleminiz sırasında yaşadığınız durumdan dolayı üzgün olduğumuzu belirtmek isteriz. Resepsiyon ekibimizin, misafirlerimizin memnuniyetini öncelikli hedef olarak görmesi gerektiğinin bilincindeyiz. Kahvaltı dahil bir rezervasyon yaptırmış olmanız durumunda, küçük çocuğunuz için sağlıklı bir alternatif sunmama hususundaki sıkıntıyı anlıyoruz. Bu tür durumların, misafirlerimizin mutluluğu ön planda tutularak ele alınması gerektiğine inanıyoruz. Bu geri bildiriminiz, hizmet kalitemizi artırma çabalarımızda bize yol gösterecektir. Sizi gelecekte tekrar misafir etmek dileğiyle. Saygılarımızla, Damir Kartal Cluster General Manager

its good

Tripadvisor puanı 4.0/5

g g TripAdvisor onaylı yorum

its good, and good location, good food, and good service, nearby are many shops and restaurants, they are also giving wine in the in room minibar.

Dear g g, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our location, dining options, and service. It is wonderful to know that our in-room minibar added to your experience. We look forward to welcoming you back in the future. Best Regards, Damir Kartal Cluster General Manager

my stay - a happy guest

Tripadvisor puanı 4.0/5

Frank V TripAdvisor onaylı yorum

extremely pleased with the professionalism & friendliness of the rooftop staff ( Brighton , Nowan , Buddy and friends ) and SuperMarvin ( catering ) - a clear testament to the superb managerial skills of Laksman & always a pleasure to visit the Somerset’s ( one of Dubai’s hidden gems ) - most welcoming pub staff in Dubai ; so a special shootout to Sevara , Sky , Himanshu , Jawad and Shyam & … and I have to mention the friendliness and keenness of the housekeeping staff - never a disappointment

Dear Frank V, Thank you for your kind words regarding your recent stay at Mövenpick Hotel & Apartments Bur Dubai. We are delighted to learn that you appreciated the professionalism and friendliness of our rooftop staff, as well as the service provided by our catering team. It is always gratifying to hear that our guests enjoy the warm atmosphere created by our dedicated staff, including those at Somerset’s. Your recognition of our housekeeping team further reinforces the commitment we have towards providing outstanding service. We are grateful for your feedback and look forward to welcoming you back soon for another memorable experience. Best Regards, Damir Kartal Cluster General Manager

Five stars for the lovely welcome from Marsha

Tripadvisor puanı 5.0/5

MargaretinParis TripAdvisor onaylı yorum

I got a lovely welcome from Marsha at reception when I checked in and throughout my stay she always said hello and smiled when I passed which really made a difference to how I felt about my stay there. I had stayed in this hotel in April 2024 and hadn't come back due to the rather small swimming pool and even smaller gym. I'm always surprised that such big hotels don't have larger pools and better-equipped gyms. I stayed in an 80m2 Deluxe Suite (520) at the end of a corridor so it was very quiet. The living room and bedroom corresponded to the photos on the Accor website but the shower was in the bathtub instead of being separate as in the photos and I don't like climbing into bathtubs, I prefer a walk-in shower which is easier on the knees. The toilet roll holder was too close to the toilet. The Executive Lounge was very good with a nice choice of food and drink even if the Happy Hour was only from 6-7.30pm whereas other 5 star Accor hotel Executive Lounges in Dubai are open for 2 hours for the evening canapés so it would be nice if they could extend the time. Breakfast at The Fountain on the ground floor was a bit of a mess even though they had added lots of extra tables in the lobby. It was always overcrowded and you had to wait ages for a table. It was nice that you could order Eggs Benedict with salmon from a waiter but it came on plain white bread rather than muffins so I was a bit disappointed with that. I went to Somerset's Bar in the evenings for a drink. It would be nice if they could have a non-smoking section. It's hard to be back in a smoky environment when you are used to cigarette-free environments all over Europe. The housekeeper Meherban from Calcutta did an excellent job in my suite and was very friendly so overall my stay was good and I would consider staying here again.

Dear Margaret, Thank you for sharing your feedback regarding your recent stay at Mövenpick Hotel & Apartments Bur Dubai. We are delighted to hear that Marsha's warm welcome and friendly demeanor positively impacted your experience. It is always our goal to make our guests feel valued and at home. We appreciate your comments about the swimming pool and gym facilities. Guest comfort is paramount, and your input helps us understand areas where we can improve. Regarding the suite amenities, we regret that the configuration did not meet your expectations, particularly the shower setup. Your feedback on the toilet roll holder has also been duly noted. We strive to provide a pleasant dining experience, and we are sorry to learn about the overcrowding during breakfast and your disappointment with the Eggs Benedict presentation. Additionally, we acknowledge your preference for a non-smoking section in the bar and will take this into consideration. We are pleased that you found the service by our housekeeper, Meherban, commendable. We hope to welcome you back in the future for an improved experience. Best Regards, Damir Kartal Cluster General Manager

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 709 görüş 9/10 Konum
  • 1.270 görüş 8.2/10 Oda
  • 4.222 görüş 9.7/10 Hizmet
  • 19 görüş 8.2/10 Wifi
  • 1.014 görüş 9/10 Yemek
  • 669 görüş 8.1/10 Hijyen
  • 524 görüş 8.6/10 Kahvaltı
  • 329 görüş 8.3/10 Otel Donanımları

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