モーベンピック ホテル ハノイ センター 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 541 件のレビュー

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83A Ly Thuong Kiet Street, Tran Hung Dao, Hoan Kiem, Hanoi, 10000 ハノイ, ベトナム

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ホテル所在地

モーベンピック ホテル ハノイ センター

83A Ly Thuong Kiet Street, Tran Hung Dao, Hoan Kiem, Hanoi
10000 ハノイ
ベトナム

GPS:21.025106, 105.844345

電話番号
ファックス +84 24 3822 2822

アクセスと交通機関

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

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確認済みレビュー アコーホテルズ  4.5/5  541 件のレビュー

トリップアドバイザーの評価  4.5/5  1,762 件のレビュー

Fabulous city centre hotel.

トリップアドバイザーの評価 5.0/5

Happiness4ever Couples - トリップアドバイザー認証口コミ

Stayed here for 2 nights at the start of Vietnam tour. The hotel was outstanding, situated on the centre of all the hustle and bustle of the city and walking distance to the lakes. Rooms are spacious, exceptionally clean and beds super comfortable. Breakfast was amazing so much choice from traditional Vietnamese food to egg station, continental buffet and so much more. There is a lovely swimming pool and 2 bars. During happy hour 5-6pm drinks were half price and a small sweet buffet is available. All the staff were friendly and very helpful. Highly recommend the Mövenpick.

Dear Happiness4ever, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Hanoi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Front End Service

トリップアドバイザーの評価 5.0/5

Alberthanoi トリップアドバイザー認証口コミ

I generally write “good but please fix A, B and C” reviews. This one, however, is glowing. My taxi pulled into the Movenpick to drop me at a restaurant and the doorman greeted me politely. “We have Chinese and French”. Didn’t sound right. The restaurant I was looking for clearly wasn’t in the hotel. The doorman kept trying to work with my Vietnamese pronunciation of the restaurant name and helped me login to the hotel wifi so that I could call the dinner organizer. “Please sir, come inside to make your call”. He knew by that stage that I wasn’t a guest or headed for a hotel restaurant but he was charming, cheerful and extremely helpful. If the rest of the staff is half as attentive as the doorman I would sincerely endorse the Movenpick. Good location too. Right across the street from where the taxi should have delivered me.

Dear Alberthanoi, Thank you very much for your review and the time you dedicated to it. We really appreciate your feedback and details of your experience. Your worlds are very useful to our Team and I have shared them with everyone. We hope that your experience will give you the feel of trying our restaurants in the future. Warm Regards,

A very comfortable stay in a great location

トリップアドバイザーの評価 5.0/5

Rod T Couples - トリップアドバイザー認証口コミ

We had a wonderful stay at the Mövenpick Hotel Hanoi and the customer experience was wonderful from end-to-end. Upon reaching the hotel we were warmly greeted by the reception team who had some welcome drinks and seamlessly checked us in. we enjoyed the view and our drinks from the Infinity bar. The reception staff looked after us well during our stay with exchanging currency for us. We would particularly like to recognise the concierge Huyen Tran who was truly remarkable with her customer service to us during our stay. She provided us with a wealth of information, guidance and handy tips for our stay in Hanoi. She gave us the timetable for Train Street and the recommended bar/restaurant to get a great view, recommended a number of shops where I could find a particular t-shirt that I was after, helped us with multiple currency exchanges, found my wife’s lost sunglasses that she had left in the ground floor bar and had then returned to our room on top of the mini bar, retrieved my wife’s scarf that she left at the poolside bar and had it waiting for her to collect. She even had bandaids for me to patch up my wound when I had cut my hand. Huyen, thank you so much. You were truly a delight to talk with and are truly an asset to the Accor group. Facilities wise, there was a lovely pool with the really cool Cabana Club bar next to it on level 4. Mangosteen restaurant put out a great breakfast buffet every morning with plenty of local, international and traditional breakfast options in a fine dining setting. Lounge 83 on the ground floor had really comfortable couches and a classy intimate setting playing soothing music in the background. Every day at 5pm they had Chocolate Hour where they put out a chocolate fountain and plenty of sweet treats all for free for hotel guests. The Classic King Room that we stayed in was very clean, well appointed with great amenities. The two most important things about the room were well addressed. First, the bed was so comfortable that we had a good night’s sleep and felt well rested. It was like sleeping on a cloud. Second, the shower had excellent water pressure, regardless of whether you used the traditional shower head or the rain shower (which was my preferred option), was instantly hot and was quite spacious. Feeling clean and feeling well rested are two of the most important aspects in my opinion. Location-wise, the hotel is very conveniently located a few minutes walk from the Old Quarter, about 10 minutes walk from Train Street, 10 minutes from Lake Hoan Kiem, and only 200 metres away from one of the best restaurants in Hanoi which is Quan An Ngon. Every staff member that we interacted with at the hotel was friendly, helpful and a joy to be around. We really enjoyed our time at the Movenpick and look forward to returning there in the future. Thank you to the Movenpick team (and in particular Huyen) for a wonderful experience.

Dear Rod T, Thank you so much ! On behalf of the all Team of the Mövenpick Hotel Hanoi Centre, I would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. Thank you for recommending our hotel to other travelers and please do let us know if you visiting Hanoi again as we are more than happy to welcome you back. Warm Regards,

Great location, great value

トリップアドバイザーの評価 5.0/5

Philip Timothy R トリップアドバイザー認証口コミ

I came for a 4 day business trip and was very pleased to have chosen the Movenpick. The location is great and there are several excellent restaurants in walking distance Service is very efficient and friendly. Breakfast was great with a wide choice of Western and Asian food. I had one evening meal in the coffee shop which was fine. Rooms are comfortable, agreeable and well equipped. The gym is a bit small, but fine. There is a sauna which I didn’t use I paid about $140 US a night including breakfast on a prepaid rate with Accor membership which I think is good value I am a frequent traveller and usually find something to complain about in a hotel. I really can’t say anything negative in this case😊

Dear philiptimothyr On behalf of the all Team of the Mövenpick Hotel Hanoi Centre, I would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. Thank you for recommending our hotel to other travelers and please do let us know if you visiting Hanoi again as we are more than happy to welcome you back. Warm Regards,

Lovely hotel & staff

トリップアドバイザーの評価 5.0/5

Leanne K トリップアドバイザー認証口コミ

A wonderful hotel. It is a haven in the chaos of busy Hanoi. It is well located with many options surrounding it also very clean, all as advertised. The staff are also fabulous. We were there as part of an organised tour. I don't agree that I need 200 characters to submit a review

Dear LeanneKaussie, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Hanoi Centre. It is always a pleasure to receive positive feedback. I have shared your comments with our team and such a feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, especially Ms Ngoc. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 178 件のレビュー 9.5/10 ロケーション
  • 199 件のレビュー 8.3/10 客室
  • 315 件のレビュー 9.2/10 サービス
  • 7 件のレビュー 0/10 インターネット
  • 110 件のレビュー 8.7/10 料理
  • 101 件のレビュー 8.9/10 設備
  • 83 件のレビュー 9.1/10 朝食
  • 75 件のレビュー 9.5/10 雰囲気

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。