モーベンピック ホテル ハノイ センター 5 つ星

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83A Ly Thuong Kiet Street, Tran Hung Dao, Hoan Kiem, Hanoi, 10000 ハノイ, ベトナム

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ホテル所在地

モーベンピック ホテル ハノイ センター

83A Ly Thuong Kiet Street, Tran Hung Dao, Hoan Kiem, Hanoi
10000 ハノイ
ベトナム

GPS:21.025106, 105.844345

電話番号
ファックス +84 24 3822 2822

アクセスと交通機関

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  618 件のレビュー

トリップアドバイザーの評価  4.5/5  1,768 件のレビュー

GREAT SPOT!

トリップアドバイザーの評価 5.0/5

Kanwar A トリップアドバイザー認証口コミ

+ Great staff + Great lobby + Great service overall + Adequate facilities, bars and restaurants The only negative would be that the breakfast is not particularly delicious. Loved the space. We were 9 people in 4 rooms. It's about a 40 minute drive from the airport. We arrived hours earlier and were accommodated adequately and they were very nice with late check out also. Good ownership by staff.

Dear kanwara2013, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Hanoi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant stay in Hanoi

トリップアドバイザーの評価 4.0/5

jjenner1968 トリップアドバイザー認証口コミ

Good hotel with lovely staff and in a good location. Room was spacious but mind the bed frame - I banged my shin on more than one occasion! Should have been cleaner but nothing too distressing. Best thing about this hotel is the free chocolate hour in the bar - oh wow sooooo good! Lovely pool area and I used the spa, very pleasant and relaxing massage.

Dear jjenner1968, Thank you for your kind feedback. We are delighted to hear that you enjoyed your time with us and the Chocolate Hour, the Spa and the Service our our Team. Our team will be pleased to know they made a positive impression. We apologize for the unpleasant experience off the bed frame. We look forward to welcoming you back for another memorable stay. Yours faithfully,

All my stars go to the staff

トリップアドバイザーの評価 3.0/5

toine9 トリップアドバイザー認証口コミ

We stayed at this hotel, booked by our travel agents, for 8 nights in November. Overall, the hotel should be more acutely rated as three/four stars. The rooms were adequate but on a small side, and the one allocated to me and my partner was outdated, dark with very dim light, thus feeling rather tatty. It also overlooked the main street and, as insulation was poor, all the noise including the touting of the street vendor could be heard. All my stars go the the staff, especially those working in the Magosteen restaurant, where we had breakfast and some of the lunches and dinners. They were all so nice, helpful and utterly professional, especially Miss Ngoc who was very dedicated and took such great care of us all. Thank you all so much.

Dear toine9, Thank you for taking the time to share your valuable and detailed feedback with us and we apologize if the room did not reach your expectations, we are sorry to hear about the impact it had on your stay. Your feedback regarding the service provided will be thoroughly reviewed, and shared to the Team. We sincerely hope to have the opportunity to welcome you back in the future. Yours faithfully,

Business focused hotel not for a vacation! Underwhelming!

トリップアドバイザーの評価 3.0/5

Matt_vido89 Couples - トリップアドバイザー認証口コミ

Besides being located well the service and quality of this hotel is average at best. The service is underwhelming and the staff is often rude and unhelpful. I would suggested numerous other hotels in the area that are less expensive and superior!

Dear Matt_vido89, Thank you for taking the time to share your valuable and detailed feedback with us and we apologize for the shortcomings you experienced during your visit. We are sorry to hear about your non satisfaction and we would like to apologize about it. We are sincerely sorry if we could not reach your satisfaction. Sincerely,

Feeling a bit dated

トリップアドバイザーの評価 4.0/5

David M Couples - トリップアドバイザー認証口コミ

We enjoyed our couple of nights at Mövenpick Hanoi, but found room a bit dated, and the new outdoor pool not that enticing. The restaurant was expensive with the food being average, but over all the location was good and service excellent. Would not recommend going out of your way to visit the 5pm chocolate buffet

Dear David M, Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Hanoi Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve in the points you have mentioned. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 197 件のレビュー 9.4/10 ロケーション
  • 238 件のレビュー 7.7/10 客室
  • 354 件のレビュー 9/10 サービス
  • 10 件のレビュー 0/10 インターネット
  • 120 件のレビュー 8.6/10 料理
  • 109 件のレビュー 8.9/10 設備
  • 105 件のレビュー 9.1/10 朝食
  • 95 件のレビュー 9.3/10 雰囲気

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。