ホテル ド オペラ ハノイ Mギャラリー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,047 件のレビュー

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ホテル ド オペラ ハノイ Mギャラリー - Image 4
29 Trang Tien street, Hoan Kiem district, 10000 HANOI, ベトナム

説明

ホテルのその他の情報

  • ハノイオペラハウスとホアンキエム湖から数分の場所にあります

  • 5つ星のサービスと設備

  • 「スタイリッシュで現代的なデザインが歴史と文化に融合しています」

  • 年中無休のルームサービス

  • 屋内温水プール、ゴルフ施設、テニスコート

当ホテルの客室

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ホテル所在地

ホテル ド オペラ ハノイ Mギャラリー

29 Trang Tien street, Hoan Kiem district
10000 HANOI
ベトナム

GPS:21.024762, 105.855616

電話番号
ファックス +84 24 6282 2888

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,047 件のレビュー

トリップアドバイザーの評価  4.5/5  2,096 件のレビュー

2024エクセレンス認証

Great hotel, and even more excellent Spa treatment.

トリップアドバイザーの評価 5.0/5

amanda b トリップアドバイザー認証口コミ

Very friendly welcome by front desk reception and concierge. Room very clean and bed very comfortable. Concierge organised a tour which was great. A highlight for me was a trip to the Spa. Cham was absolutely amazing. She gave me the best facial I've ever had. I would highly recommend Cham and the Spa.

Dear amandalouie, Thank you for your recent stay at Hotel de L'Opera Hanoi MGallery. Very pleased to learn that you found our hotel and facilities to be up to your expectations and that our team's dedicated level of service did not go un-noticed. I will specifically share your comments with our Spa team whom I am sure will be thrilled. From all of us, we thank you again for your recent stay and do hope to have the privilege to welcome you back in the not so distant future. Kind Regards, Alberto J. Lugo-Vina General Manager

exceptional service!!

トリップアドバイザーの評価 5.0/5

Dennis j トリップアドバイザー認証口コミ

I recently stayed at M gallery hanoi and encountered an unexpected issue when the road in front of the hotel was blocked, affecting my scheduled tour. Fortunately, two incredibly helpful staff members, Ms. Tuyet and Ms. Ngoc Anh, went above and beyond to resolve the situation quickly and efficiently. As an Accor Platinum member, I’ve had the privilege of staying at many hotels, but the level of care and professionalism demonstrated by Ms. Tuyet and Ms. Ngoc Anh made this experience particularly memorable. Their proactive and friendly assistance ensured my trip stayed on track, and I am deeply grateful for their outstanding service. Thank you to the team at M gallery for a truly satisfying stay. I will definitely recommend this hotel to fellow travelers. Best regards,

Dear 90hongseok, Thank you for your recent stay at Hotel de L'Opera Hanoi MGallery and for sharing your valuable and nice feedback! I will be sure to share your comments with the team and specifically with Ms. Tuyet and Ms. Ngoc Anh as I am sure they will be very pleased to learn that their dedicated efforts did not go un-noticed. From all of us, we thank you again for your recent stay and do hope to have the privilege to welcome you back in the not so distant future. Kind Regards, Alberto J. Lugo-Vina General Manager

The highlight of our HN trip

トリップアドバイザーの評価 5.0/5

napgp ファミリー - トリップアドバイザー認証口コミ

We had a great stay and wonderful family dinner, we'd like to thank all very kind front office team, the night shift Mr Nam, and the Satine team Mr Hung and Ms Linh, with the wonderful room arrangement, photocopy assistance, and the 10 out of 10 service from Mr Hung and the team, our family enjoyed great food and perfect service throughout the night and witnessed the stunning ceiling decoration in the property.

Dear napgp, Thank you for your recent stay and for sharing your nice comments with us! I will be pleased to share your comments with the team, specifically with Mr. Hung and Ms. Linh whom seemed to have gone above and beyond in ensuring your experience was well looked after. From all us at Hotel de L'Opera Hanoi MGallery, thank you gain for your nice words and do hope to have the pleasure in welcoming you back in the not so distant future. Kind Regards, Alberto J. Lugo-Vina General Manager

Hotel of Choice !

トリップアドバイザーの評価 5.0/5

suefB999KU Friends getaway - トリップアドバイザー認証口コミ

Beautifully appointed hotel. Close to everything. Wonderful staff. Restaurant served authentic and flavoursome Vietnamese cuisine. The staff couldn’t have been more helpful. The concierge were fluent in English and extremely helpful. We loved happy hour - two cocktails for the price of one!

Dear suefB999KU, Thank you very much for sharing your nice comments with us. Pleased to learn that the team was able to ensure your stay was indeed a comfortable and well looked after experience. From all of us, thank you for your recent stay and do hope to have the pleasure in welcoming you back in the not so distant future. Kind Regards, Alberto J. Lugo-Vina General Manager

Great hotel with outstanding customer service

トリップアドバイザーの評価 5.0/5

Eytan K Solo travel - トリップアドバイザー認証口コミ

Great hotel with just outstanding customer service from everyone I interacted with. Between the front desk and concierge and the restaurant, everyone was eager to help, no matter what. I was also there during typhoon Yagi and the staff was so reassuring and even stayed overnight in the hotel to ensure no interruption to staffing. The breakfast buffet is great and the restaurant is good for lunch/dinner too though expensive for Vietnam. The rooms are very nice as well. My only critique is that the lobby smelled a little of smoke which I didn’t like, but maybe that was just the smell coming in from smokers from the outside.

Dear Eytan K, Thank you for sharing your positive experience and pleased to learn that the entire team was able to look after you well during your recent event and visit, especially during a very trying time for all of us concerning the recent Typhoon. Fortunately, Hanoi has once again shown its consistent resiliency and all is very much back to normal. From all of us at Hotel de L'Opera Hanoi, thank you for staying with us and we look forward to welcome you back in the not so distant future. Kind Regards, Alberto

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 345 件のレビュー 9.6/10 ロケーション
  • 429 件のレビュー 7.2/10 客室
  • 565 件のレビュー 9.4/10 サービス
  • 8 件のレビュー 6.8/10 インターネット
  • 172 件のレビュー 9.2/10 料理
  • 171 件のレビュー 8/10 雰囲気
  • 164 件のレビュー 9/10 朝食
  • 93 件のレビュー 6.9/10 清潔さ

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周辺の他の施設

Hanoiのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。