Sofitel Legend Metropole Hanoi 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.9/5 4,382 件のレビュー

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15 Ngo Quyen Street, ベトナム, 100000 ハノイ, ベトナム

説明

ホテルのその他の情報

  • 受賞歴のある、ベトナム、フランス & ヨーロッパ料理

  • 美しい庭園、屋外プール、スパとフィットネスジム

  • ハノイでのレジャーおよびビジネスでのご旅行に最適です

  • オペラハウスと旧市街に近い絶好のロケーション

  • ロマンチックなテーマの中、強烈なキャラクター、歴史、静けさをお楽しみください

当ホテルの客室

ホテル所在地

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street, ベトナム
100000 ハノイ
ベトナム

GPS:21.025616, 105.856115

電話番号
ファックス +84 24 3826 6920

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.9/5  4,382 件のレビュー

トリップアドバイザーの評価  4.8/5  8,878 件のレビュー

2025エクセレンス認証

A Stay of a Lifetime

トリップアドバイザーの評価 5.0/5

gldesigner トリップアドバイザー認証口コミ

Have stayed at other Sofitel Legend Hotels and the Metropole is one I will not soon forget. Recently spent 2 amazing nights in the Heritage Wing. From the moment I arrived to the moment I had to unfortunately check out everything was absolutely perfect. My room was beautifully decorated in a decor style appropriate with the history of the hotel. The bathroom was well appointed and spacious. The breakfast buffet included everything you could possibly want; to fuel you for a full day of sightseeing in Hanoi and even more. Do not miss signing up for a tour of the hotel's bomb shelter, utilized by Joan Baez during the 1972 Christmas bombing of Hanoi. I unfortunately do not remember the names of each staff member with whom I engaged with but just know there is nothing they are not willing to do to make your stay a lifetime memory. Thank you Sofitel Legend Metrople for making my time in Hanoi unforgettable.

Dear gldesigner, Thank you for taking the time to share your wonderful experience at Sofitel Legend Metropole Hanoi. It is immensely gratifying to hear that your stay in our Heritage Wing was memorable and that you found the decor to resonate with the rich history of our hotel. We take great pride in maintaining an ambiance that reflects our heritage while ensuring our guests enjoy modern comforts. I am delighted to read that you appreciated the spaciousness and design of your bathroom, as well as the breakfast buffet. Our culinary team strives to provide a diverse selection that caters to all tastes and preferences, ensuring that our guests are well-prepared for their explorations of Hanoi. The historical tour of our hotel’s bomb shelter is indeed a unique experience, and we are pleased that you highlighted its significance. It is a testament to our commitment to sharing the rich heritage and stories that make our hotel a landmark in the city. Your kind words regarding our staff are deeply appreciated. We pride ourselves on offering personalized service, and it is encouraging to know that our team’s dedication to guest satisfaction left a lasting impression on you. Your feedback will be shared with the entire team, as it serves as a great motivation for everyone to continue delivering exceptional service. Once again, thank you for your generous remarks. We look forward to welcoming you back to Sofitel Legend Metropole Hanoi for another unforgettable stay in the future. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

A peaceful retreat amidst the city chaos

トリップアドバイザーの評価 5.0/5

AliBar トリップアドバイザー認証口コミ

Stayed for 3 nights in total, 1 night upon our arrival in Vietnam then split by a HaLong Bay 2 night cruise and we returned for a further 2 nights. The hotel kindly looked after our luggage so that we were able to travel with just our rucksacks for our cruise. Staff - friendly , considerate , polite and helpful. Rooms - we had 2 different rooms, both were beautifully equipped, clean and well maintained. Super bathroom and a turndown service. Comfortable beds. Quiet rooms, no corridor noise or traffic. Ambience - we absolutely loved the historic feel of the hotel especially in the Heritage Wing. Breakfast in the conservatory is delightful - even when raining outside! Food - breakfast is excellent. Superb choice. Very good coffee. Good service. We really loved the Pistachio Croissants! On 2 evenings we chose to eat in the Bamboo Bar, informal and open air. Absolutely loved it - friendly service, delicious food ( Pho and Spring Rolls were taste tested!) and Great cocktails. History - we took the bunker tour which was very interesting We would return here in a heartbeat - it’s unlikely that we will do but this hotel will live long in our memories. Thank You

Dear AliBar, Thank you for sharing your delightful experience at Sofitel Legend Metropole Hanoi. We are thrilled to hear that your stay was a peaceful retreat amidst the vibrant city life. It is wonderful to know that our team was able to assist you with your luggage during your HaLong Bay cruise, allowing you to travel light and enjoy your adventure. Your kind words regarding our staff's friendliness, politeness, and helpfulness reflect our commitment to providing exceptional service. We take pride in fostering a welcoming atmosphere for all our guests. We appreciate your compliments on the cleanliness and maintenance of our rooms. The comfort of our guests is of utmost importance, and it is gratifying to learn that you found the beds comfortable and the rooms quiet. The historic ambiance of the Heritage Wing is indeed a cherished aspect of our hotel, and we are pleased that you enjoyed breakfast in the conservatory, even amidst the rain. Your praise for our breakfast offerings, particularly the Pistachio Croissants, and the delightful experience you had at the Bamboo Bar is greatly appreciated. We strive to provide a diverse culinary experience, and it is wonderful to know that you enjoyed the Pho and Spring Rolls, along with our cocktails. Additionally, we are glad you found the bunker tour to be interesting; the history of our hotel is indeed a fascinating part of its charm. We hope to have the opportunity to welcome you back in the future, and we thank you once again for your kind review that will certainly live long in our memories as well. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

お客さまの声 4.5/5

Shoko H. ご友人 - 確認済みレビュー すべて

まず立地が良い。建物は古いが掃除が行き届いており(安心して宿泊するためには、とても大事なポイントだ)、不便を感じるところはなかった。部屋はもちろん、各階のリフトの前にあるゴミ箱にまで白い生花(一階は白薔薇、2回は白胡蝶蘭、というふうに)があしらわれていて、優雅さを演出していた。 やはり、特筆すべきは親切なスタッフ。控えめながら細やかな気配りで、サービスとはこうあって欲しい、というものだった。私の時は特にコンシェルジュの男性とポーターの男性が親切だったが、他の女性スタッフも親切で感じが良かった。　次回はホテルステイを中心にゆったりと泊まりに来ようと思った。

浜本様 ソフィテル レジェンド メトロポール ハノイにご宿泊いただき、貴重なご意見をいただき誠にありがとうございます。 まず、当ホテルの立地にご満足いただけたとのこと、大変嬉しく存じます。また、歴史ある建物の状態や各階の優雅な雰囲気にもご満足いただけたとのこと、大変嬉しく存じます。スタッフのサービスに関する温かいお言葉は、スタッフ一同の大きな励みとなります。 特にコンシェルジュサービスとポーターサービスについてお褒めの言葉をいただき、大変光栄に存じます。当ホテルのきめ細やかなサービスが、お客様の快適なご滞在をサポートできたことを大変嬉しく思います。 次回のご滞在がより快適なものとなるよう、スタッフ一同、尽力してまいります。ご要望やご要望がございましたら、お気軽にお申し付けください。 この度は貴重なご意見をいただき、誠にありがとうございます。またのお越しを心よりお待ちしております。 敬具 ジョージ・クメンダコス 総支配人 ソフィテル レジェンド メトロポール ハノイ

Kei Te Pai means Awesome in Maori

トリップアドバイザーの評価 5.0/5

Curious43435069702 トリップアドバイザー認証口コミ

Awesome experience and location good food and friendly people to take care of you shopping close by for all your needs thanks heaps

Dear Curious43435069702, Thank you for sharing your delightful experience at Sofitel Legend Metropole Hanoi. We are thrilled to learn that you enjoyed our prime location, culinary offerings, and the attentive service provided by our staff. Your kind words motivate us to continually strive for excellence. We hope to welcome you back soon for another memorable stay. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Top-notch Hotel

トリップアドバイザーの評価 5.0/5

Joshua R トリップアドバイザー認証口コミ

don’t normally write hotel reviews, but I felt compelled to write this one because the service at the Metropole was better than any other hotel I’ve stayed at (and I have traveled to over 30 countries). Despite booking the least expensive room, I still felt I was treated like a king. This includes bellhops who offered to help me find my tour guide, the waiters at the breakfast restaurant who remembered my name and order, the concierge who helped me get front row tickets to a water puppet show, and the front desk assistant who helped me find an ideal pillow for my room. Aside from the above and beyond service, the hotel was also conveniently located near the old quarter/various attractions. The food at the restaurants was of high quality. And the room decor was very classy. Staying at this hotel greatly improved my experience in Hanoi and I will absolutely stay here again.

Dear Joshua R, Thank you for taking the time to share your experience at Sofitel Legend Metropole Hanoi. We are delighted to learn that our service exceeded your expectations and that you felt treated like royalty during your stay. Our team members strive to provide personalized service, and it is gratifying to know that their efforts in assisting you with your needs contributed to your overall enjoyment. We are also pleased to hear that you appreciated our location, dining options, and the decor of your room. It is our goal to create memorable experiences for our guests, and your feedback affirms our commitment to excellence. We look forward to welcoming you back in the future, as it would be our pleasure to host you again. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,187 件のレビュー 8.5/10 客室
  • 2,604 件のレビュー 9.4/10 サービス
  • 5 件のレビュー 6/10 インターネット
  • 814 件のレビュー 9.3/10 雰囲気
  • 462 件のレビュー 9.2/10 朝食
  • 229 件のレビュー 9.1/10 清潔さ
  • 197 件のレビュー 9.2/10 バー＆飲料

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