ソフィテルレジェンドメトロポールハノイ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 3,762 件のレビュー

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説明

ホテルのその他の情報

  • 「受賞歴のある、ベトナム、フランス & ヨーロッパ料理」

  • 「美しい庭園、屋外プール、スパとフィットネスジム」

  • ハノイでのレジャーおよびビジネスでのご旅行に最適です

  • 「オペラハウスと旧市街に近い絶好のロケーション」

  • 「ロマンチックなテーマの中、強烈なキャラクター、歴史、静けさをお楽しみください」

当ホテルの客室

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ホテル所在地

ソフィテルレジェンドメトロポールハノイ

15 Ngo Quyen Street, ベトナム
100000 ハノイ
ベトナム

GPS:21.025616, 105.856115

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  3,762 件のレビュー

トリップアドバイザーの評価  5.0/5  8,749 件のレビュー

2024エクセレンス認証

The Place to Stay in Hanoi

トリップアドバイザーの評価 5.0/5

Boulder85 ファミリー - トリップアドバイザー認証口コミ

Our family of 4 (2 adults, 2 kids aged 9 & 7) loved our stay at the Sofitel Hanoi. Beautifully decorated for the holidays. We were upgraded to a grand premium room in the opera wing which was appreciated. The heritage wing and its separate lobby are certainly a step in style if you can afford it but we were happy with the opera wing as it was more within our budget. The breakfast buffet (in the heritage wing in a glass atrium near pool) was amazing. We had one pool day at the hotel and were the only ones there and had a great lunch poolside. This is the place to stay in Hanoi! We stayed at the JW Marriott Hanoi at the end of our travels and although it’s beautiful as well, it’s in a modern part of the city in more of a business park so you don’t get the true Hanoi experience of staying in the old quarter near all the sights like you do with the Sofitel.

Dear Boulder85, Thank you for taking the time to share your delightful experience at Sofitel Legend Metropole Hanoi. It is heartwarming to hear that you and your family had an enjoyable stay with us, especially during the festive season. I am thrilled that you appreciated the upgrade to our Grand Premium Room in the Opera Wing, and I’m pleased to know that our holiday decorations added to the ambiance of your visit. We strive to create a warm and welcoming atmosphere for all our guests, and your recognition of our efforts in this regard is greatly valued. It’s wonderful to hear that you enjoyed our breakfast buffet in the Heritage Wing, as well as your relaxing pool day. The tranquility of the pool area is indeed one of our hidden gems, and I am glad you were able to take advantage of it. As you mentioned, our location in the Old Quarter offers a unique opportunity to immerse yourself in the rich culture and history of Hanoi. I appreciate your feedback, and I am grateful that you chose Sofitel Legend Metropole Hanoi for your stay. Thank you once again for your kind words. We hope to have the pleasure of welcoming you and your family back to the Sofitel Legend Metropole Hanoi in the near future for another unforgettable experience. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Excellent Hotel Stay

トリップアドバイザーの評価 5.0/5

Lauren V トリップアドバイザー認証口コミ

Well-appointed and well-located hotel with fantastic amenities and service. This Sofitel location is 5 star for a reason! We appreciated the thoughtful touches for our honeymoon and found the club benefits very nice. The staff is very helpful and attentive.

Dear laurenvZ5046WG, Thank you for taking the time to share your heartfelt feedback regarding your recent stay at Sofitel Legend Metropole Hanoi. We are delighted to hear that you enjoyed your experience and that our hotel was the perfect backdrop for your honeymoon celebration. It is our utmost priority to provide exceptional service and memorable experiences, and we are thrilled that you appreciated our thoughtful touches and the attractions of our club benefits. Your kind words about our well-appointed facilities and attentive staff truly reflect the dedication of the entire team. We look forward to welcoming you back in the future and hope to create even more unforgettable moments for you. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

素晴らしい宿泊経験でした。

お客さまの声 4.5/5

W. 一人 - 確認済みレビュー すべて

先週、ハノイで本格の五つ星ホテルを堪能しました。 接客も、デザートも、ルームサービスも全部ヨシ。 自分Vegan なので、ホテル内は 素食メニューも完備しておる事は嬉しいです。 今回は体験できなかったサービスはまだまだいろいろありますので。 まだ利用したいと思います。 Ps.自分喫煙しないので、今度行く度、 先に店の方に申し上げます。

Location, service and luxury

トリップアドバイザーの評価 5.0/5

garywH2927MR Couples - トリップアドバイザー認証口コミ

Location, service and luxury A great place to stay, an experience of hotel excellence, not often provided in the current climate. Staff that truly care, in an environment crafted to speak heritage. Stay in the 'heritage wing' if you can, but I am sure the service will be excellent wherever you stay.

Dear garywH2927MR, Thank you for your generous feedback regarding your recent stay at Sofitel Legend Metropole Hanoi. We are delighted to hear that you found our location, service, and overall luxury experience to be exceptional. It is our utmost priority to ensure that each of our guests feels valued and cared for, and I am thrilled that our dedicated team was able to provide you with the level of service that defines our hotel. We look forward to welcoming you back in the near future and providing you with another memorable experience. Sincerely, Linh Chi NGO (Ms.) Director of Quality and Guest Experience Sofitel Legend Metropole Hanoi

Short awesome late lunch dining at Sofitel Legend. Quite legendary!

トリップアドバイザーの評価 5.0/5

aquachic トリップアドバイザー認証口コミ

I was just there to enjoy the ambience and had lunch at L'épicerie restuarant. Everyone from the staff i met in my short 2 hours there was amazing. Very friendly and ensured I was well taken care of. They are very friendly and were happy to share it is one of the oldest hotels in Hanoi, if not in all of Vietnam! Very classy and elegant design and interiors. I want to especially compliment Ms. Bao, who is one of the waitresses at L'epicerie. She was taking my orders for a lovely Provencal Fish Soup and Vietnamese noodles with spicy vegetables, but she went way beyond ordinary service. It was very thoughful when she recommended how i would like the dishes to be served. She always had a smile on her face! She also did not mind to go and check for me, where the old vintage car that was parked in the hotel was at! I was trying to get a photo with the nice dame!

Dear aquachic, Thank you for taking the time to share your delightful experience at Sofitel Legend Metropole Hanoi. We are truly thrilled to hear that you enjoyed your visit, particularly your lunch at L’Épicerie restaurant. It is wonderful to know that our staff made such a positive impression on you, and I will ensure that your kind words are shared with each of them, especially Ms. Bao. Her commitment to providing exceptional service truly exemplifies the ethos we strive for here at Sofitel Legend. We believe that it is the personal touches, such as attentive recommendations and genuine smiles, that enhance our guests' experiences, and it sounds like she embodied this beautifully. We look forward to welcoming you back for another legendary experience in the future. Sincerely, Linh Chi NGO (Ms.) Director of Quality and Guest Experience Sofitel Legend Metropole Hanoi

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 589 件のレビュー 9.5/10 料理
  • 574 件のレビュー 9.4/10 雰囲気
  • 540 件のレビュー 8.9/10 設備
  • 358 件のレビュー 9.3/10 朝食
  • 160 件のレビュー 9.1/10 清潔さ

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