お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 2,593 件のレビュー
15 Ngo Quyen Street, ベトナム, 15 Ngo Quyen, Hoan Kiem 100000
電話番号 +84 24 3826 6919
アクセス: 1.24 km / 0.77 mi 25 min walk / 10 min drive
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angelina, Hanoi's bespoke cocktail bar, whisky lounge & restaurant, is where the very best from Europe and the New World comes in perfect measure. The kitchen serves rustic comfort food, melding the finest ingredients in seasonal dishes.
Offering inside and courtyard dining, the Metropole Chefs prepare local specialties using a wide range of spices, herbs and seasonings, resulting in distinctive flavours that have made Spices Garden the discerning choice for Vietnamese cuisine
heritage hotel pleasingly modernised
From the moment you walk into this lovely hotel you feel at ease and well looked after. The plentiful staff are among the most helpful I've ever encountered. As an example, we had a real problem with check in for our next destination and it was sorted out calmly and proficiently. We had a deluxe room rather than a suite but it was large enough for our luggage to be stowed away. Not much of a view but who sits around looking out of the window when there is so much to do in Hanoi. The bed was king sized and comfortable. My one criticism was that, having a bit of a mobility problem, i would have welcomed a walk in shower rather than one over the bath. We ate at angelina's and the bamboo bar, both great places to relax at the end of a hot day sightseeing. The food was excellent and there was a good choice of dishes, both Vietnamese and western. The Legend really is the grande dame of Hanoi hotels.
mayurid2015 Couples - トリップアドバイザー認証口コミ
This 100 year hotel is conveniently located in the heart of the old quarters. The staff and service is very polite and hospitable. The breakfast is served in the restaurant in the garden which is very beautiful. They provided us dishes which were not in the buffet as we were vegetarians. Van Anh,assistant manger of the restaurant was very accommodating and even packed a sandwich for our journey ahead. Thank you so much for the lovely stay
Dear mayurid2015, Thank you for taking the time to write such a lovely review of your recent stay. It is wonderful to know that we were able to create for you an enjoyable experience. Thank you very much for recognizing the excellent service of Van Anh. Meeting the needs of our guests and knowing they have enjoyed their stays are our greatest rewards. Rest assured that we will certainly share your generous words of praise with her and our Ambassadors. Once again thank you very much - we are looking forward to your next visit to Hanoi with your family. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
Misa ファミリー - 確認済みレビュー すべて
Dear Akira T., Thank you for taking the time to tell us about your experience at the Sofitel Legend Metropole Hanoi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Legend, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Linh Chi NGO (Ms.) Director of Quality and Guest Experience Sofitel Legend Metropole Hanoi
The Metropole was the first hotel we stayed in on a recent trip to Southeast Asia. So impressive. Everything from our room, to the service, to the location were great. I want to especially praise Hien at the Concierge desk. Every time we had a question, or an issue, she provided the perfect solution.
Dear Syanovsky, Thank you very much for your wonderful feedback here on TripAdvisor. We highly appreciate your comment on the service of Hien. It is our commitment to provide excellent service to all of our guests and it is such a great thought that you have experience this. Rest assured that the compliments will reach her and the whole team to keep them motivated in maintaining the quality service. It would be a pleasure to welcome you back and be of service to you again soon. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
The hotel is in the center, so it's super easy to access good street food area or enjoy the lake view which is quite beautiful and noisy. The service is totally amazing, staffs are nice and supportive.
Dear 310rabs, Thank you for choosing Sofitel Legend Metropole Hanoi as your hotel during your stay in Hanoi. We are delighted to hear that you enjoyed our location and our service. Rest assured that your compliment will reach the whole team to keep them motivated in maintaining the quality service. We hope to see you again and be of service to you in the future. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price