ソフィテルレジェンドメトロポールハノイ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 3,682 件のレビュー

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説明

ホテルのその他の情報

  • 「受賞歴のある、ベトナム、フランス & ヨーロッパ料理」

  • 「美しい庭園、屋外プール、スパとフィットネスジム」

  • ハノイでのレジャーおよびビジネスでのご旅行に最適です

  • 「オペラハウスと旧市街に近い絶好のロケーション」

  • 「ロマンチックなテーマの中、強烈なキャラクター、歴史、静けさをお楽しみください」

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ホテル所在地

ソフィテルレジェンドメトロポールハノイ

15 Ngo Quyen Street, ベトナム
100000 ハノイ
ベトナム

GPS:21.025616, 105.856115

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  3,682 件のレビュー

トリップアドバイザーの評価  5.0/5  8,737 件のレビュー

2024エクセレンス認証

Thoughtful Luxury at Its Finest

トリップアドバイザーの評価 5.0/5

Jace L トリップアドバイザー認証口コミ

From the artisanal welcome drinks to the locally-sourced toiletries, every detail showed careful consideration. The rooftop lounge offered breathtaking views and became our favorite sunset spot. The staff seemed genuinely happy to be there, which created such a positive atmosphere. The room's smart technology integration was impressive yet user-friendly.

Dear 898jacel, Thank you for sharing your wonderful feedback on your recent stay with us. We are thrilled to hear that you enjoyed the thoughtful details we strive to incorporate, from the artisanal welcome drinks to our locally-sourced toiletries. It’s great to know that the rooftop lounge became your favorite spot for sunset views, and that our team’s positive attitude contributed to your experience. We take pride in our smart technology integration, and we are glad you found it both impressive and user-friendly. Your kind words serve as a motivation for our staff to continue providing exceptional service. We hope to welcome you back soon for another memorable stay. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

3度目の滞在ですが、いつも期待を裏切らない快適な滞在がまた出来た。

お客さまの声 4.5/5

Chacky ファミリー - 確認済みレビュー すべて

プールサイドで読書をして寝てしまったら、飲み物とフルーツが置いてあり、後から4,000円位請求されていたのには驚きました。

Living Museum in the Heart of Hanoi

トリップアドバイザーの評価 5.0/5

A-Man_Called_Intrepi Couples - トリップアドバイザー認証口コミ

Staying at Hanoi’s Sofitel Legend Metropole Hotel is akin to embarking on a journey through a living, breathing museum. The grand 1901 colonial lobby, a creation of Frenchmen Gustave Émile Dumoutier and André Ducamp, immediately immerses you in a rich tapestry of history. The Metropole, a symbol of colonial elegance, has hosted a myriad of luminaries, from Charlie Chaplin to modern world leaders, making it a fascinating historical landmark. I had the pleasure of staying in the Heritage Wing, and to my delight, I was upgraded to an extraordinary suite. This wasn’t just a room; it was an expansive sanctuary featuring two guest bathrooms, multiple entrances, and interiors that oozed charm and history. The dark wood panelling and period art whispered stories of its famed guests, including Graham Greene, who wrote The Quiet American within these walls. The suite wasn’t merely luxurious; it was a historical artefact. It once served as a haven for diplomats and journalists during the Vietnam War, complete with a bomb shelter beneath its elegant exterior. During the “Christmas Bombing” of 1972, Joan Baez sought refuge here, her haunting recordings capturing the spirit of resilience in those perilous times. Guests can now take a free tour of the rediscovered bomb shelter, a chilling yet fascinating glimpse into the past. One of the most memorable aspects of my stay was the unparalleled service provided by Ms Man Hoa, affectionately known as “Flower.” Her unflappable charm and grace as my personal butler, or Majordome as the hotel elegantly calls it, was truly remarkable. From securing restaurant reservations to recommending dining options and managing a few errands, Ms Man Hoa's seamless communication via WhatsApp and her ability to anticipate my needs added a layer of personal care that truly elevated the experience. The dining experience at the hotel was a true highlight. The fine dining restaurant, where Alex provided impeccable service, offered a seamless fusion of French and Vietnamese flavours. From customising the degustation menu to serving up a steaming bowl of pho for breakfast on request, every meal was an event. The elegance of the setting and the attentiveness of the staff enhanced the dining experience, making it a truly indulgent and satisfying affair. Just across the road at the Press Club, I indulged in a pho cocktail—a spectacular mix of gin, star anise, and cinnamon, prepared with dramatic flair. It was the perfect prelude to a degustation dinner paired beautifully with a curated wine selection. As I sat with my cocktail, gazing at the Metropole’s illuminated facade, I couldn’t help but marvel at how this city weaves its history into every experience. Hanoi offers a mesmerising blend of past and present, and the Sofitel Legend Metropole stands as its crowning jewel. Highly recommended for anyone seeking luxury, history, and a truly unforgettable stay.

Dear A-Man_Called Intrepi, Thank you for taking the time to share your incredible experience at the Sofitel Legend Metropole Hotel. We are thrilled to hear that you felt immersed in the rich history and charm of our hotel, and we truly appreciate your insights. We are delighted that you enjoyed your stay in the Heritage Wing and that you had the opportunity to experience one of our extraordinary suites. We take great pride in the heritage of our property and strive to maintain its historical integrity while providing a comfortable and elegant environment for our guests. The suite's past as a sanctuary for diplomats and journalists during the Vietnam War is an integral part of its character, and we love that the narrative resonates with our visitors. Your mention of the bomb shelter adds an intriguing layer to our history; it serves as a reminder of resilience during turbulent times. We are especially pleased to provide access to the rediscovered bomb shelter, allowing guests like you to connect with the past first-hand. It's remarkable how a space can hold such powerful memories and stories, and we believe that offering tours helps to honor that history while engaging our guests. Thank you for highlighting the outstanding service you received from Ms. Man Hoa, our dedicated Majordome. We pride ourselves on offering personalized service that caters to our guests’ needs, and it is wonderful to hear that Ms. Man Hoa’s attentiveness and seamless communication made your stay even more special. We will certainly pass along your commendations to her. We are especially glad that you enjoyed the fine dining restaurant and the unique fusion of French and Vietnamese flavors we aim to offer. Our culinary team works hard to create a memorable experience for our guests, and it's fantastic to know that you appreciated the customization of the degustation menu. It’s our goal to ensure that each meal feels special and tailored to our guests’ preferences, and we are delighted that Alex could enhance that experience for you. Your reflections on how the history of Hanoi intertwines with your experience at the Sofitel Legend Metropole make us proud. We strive to create an ambiance where our guests can appreciate the city’s rich past while enjoying modern luxury. Your recommendation means the world to us, and we look forward to welcoming you back to our hotel for another unforgettable stay. Once again, thank you for sharing your thoughts. We value your feedback and are committed to delivering excellence for all our guests. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Enjoyable Stay

トリップアドバイザーの評価 5.0/5

Lraep Couples - トリップアドバイザー認証口コミ

Enjoyed our 3-night stay. The hotel offered a 40-min tour, including visit to their Bomb Shelter, which was a special experience. However, had to stand in the hotel lobby to listen to a long tour was too tiring. The Hotel could have arranged guests to take a seat to listen. Most employees were friendly & eager to help. Special kudo goes to Concierge, Viet, who jumped in to help when the streets around the Hotel was blocked off during weekend. He offered to talk to the Grab driver to give him specific direction to come to the Hotel to pick us up. Without him, we would have been stuck & missed our dinner appointment. Compliment also goes to the waitress in the French Restaurant. She made our dinner very enjoyable!

Dear Lraep, Thank you for sharing your experience from your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel and appreciated the unique tour, including the visit to our Bomb Shelter. Your feedback regarding the standing arrangements during the tour is invaluable, and we will certainly take it into consideration for future improvements. We are especially grateful for your kind words about our team members. It’s wonderful to hear that Viet, our Concierge, was able to assist you during a challenging situation, and that our waitress in the French Restaurant contributed positively to your dining experience. Your comments about our Ambassadors have been shared with the team, and we will continue to strive for excellence in guest services. We hope to welcome you back for another enjoyable stay in the future. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Luxury in Hanoi

トリップアドバイザーの評価 5.0/5

431garryh ファミリー - トリップアドバイザー認証口コミ

Sofitel Metropole offers everything that one could want. Our room ticked every box and the selection of restaurants was all that we could ask for. Breakfast at the Spice Garden was almost decadent, it was a great start to the day. Accolades to all the staff. Every person was always smiling and respectful. We were asked so many times if there was anything that we wanted, if there was anything that could be done for us.

Dear 431garryh, Thank you for taking the time to share your wonderful feedback regarding your recent stay at Sofitel Metropole Hanoi. We are delighted to hear that you had such a positive experience with us! It's fantastic to know that our room exceeded your expectations and that you enjoyed the diverse culinary offerings, particularly breakfast at the Spice Garden. We strive to create a memorable and luxurious experience for our guests, and it’s rewarding to hear that we delivered on that promise. We appreciate your kind words about our Ambassadors. Their dedication to providing exceptional service is truly commendable, and I will be sure to pass along your accolades to the entire team. Your satisfaction is our top priority, and it’s our greatest pleasure to cater to your needs during your stay. Thank you once again for your feedback. We look forward to welcoming you back to Sofitel Metropole Hanoi in the future. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

との提携 TripAdvisor

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  • 151 件のレビュー 9.1/10 清潔さ

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