Mercure Bogotá Calle 100 (Ex Atton) 4 estrelas

The room is ok, everything end here. Service extremelly slow, I ask for a menu to order food took 40 min to get one, restaurant closes at 9:00 PM, no room service. The room rocks everytime a truck or bus cross the street. The price of the frigo bar aren’t respected by the accounting. No return.

Great service from the moment I stepped in the hotel. The staff is very helpful. Despite the fact that there are some constructions in the streets surrounding the hotel, the room was weel insulated so I was not disturbed.

The hotel is facing a busy highway on one side and office building on the other side, thus non of the windows open in spite of Bogota's good climate. Not even free coffee or water in the room, all cost extra. We got a mediocre room in even though I am ALL gold member, all TV channels are in Spanish, there was roon service trash on front of the elevator all day long. We were given 2 separate beds while we asked for double bed.

Señora Norma Delgado, I would like you to know how great and PROFESSIONAL is your entire staff. Angela Malagon and Señor William at the front desk were always very kind and extremely helpful with all our needs. Señor Víctor, Señor Mateo and Señora Angie Gómez always made sure our breakfast was hot and very well prepared. When we needed room service they always brought our food quickly and they were always smiling. Señora Janette and Señora Sile always prepared our rooms perfectly and treated all of us with tremendous cariño. Señora Janette and Señora Sile are full of life and happiness. Señor Carlos and Señor Rafael at the front desk were also very, very kind and helpful as were Señor Orlando and Manuel. The staff you have working here is PURO ORO!! Todos son excepciónal. Gracias, gracias, gracias.

Excelente hotel for business trip,friendly staff and good rates and excellent food services , close to the local transportation The hotel change the brand name from atton but still managment keep the same standard of of services