Pullman Santiago El Bosque 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 980 أراء

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Pullman Santiago El Bosque - Image 1
Pullman Santiago El Bosque - Image 2
Pullman Santiago El Bosque - Image 3
Pullman Santiago El Bosque - Image 4
Roger De Flor 2770 Las Condes, 7550000 SANTIAGO, Chile

الوصف

خدمات الفندق الإضافية

  • Accessibility for people with reduced mobility

  • Transfer to ski resorts

  • Tourist information screen

  • Event space for up to 160 people

  • Easy access to Apoquindo Avenue

الإقامات المتوفرة لدينا

موقع الفندق

Pullman Santiago El Bosque

Roger De Flor 2770 Las Condes
7550000 SANTIAGO
Chile

نظام تحديد المواقع العالمي (GPS):-33.416724, -70.601263

الهاتف

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

Lila

LILA, hotel bar and restaurant, has a large terrace with retractable roof, available all year, spacious and cozy spaces. Its brand is cosmopolitan, environmentally aware and of choosing the best products.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  980 أراء

تقييم TripAdvisor  4.3/5  3,594 أراء

2024 شهادة تميّز

Pleasant

ملاحظة Tripadvisor 4.0/5

Coyote-Travelerz Couples - تقييم TripAdvisor المعتمد

Located a block off the main road near the mall and metro, the hotel offers wonderful facilities (including secure parking), friendly reception staff, and comfortable rooms. Breakfast is very good, offering something for everyone. The 4 star rating is due to these items we noted: - Currency Exchange - The website states this service is offered but fails to mention it is offered via an ATM like machine that charges over 10% commission. - Guest room - The room is well furnished but we found (1) the table light was unplugged when we arrived, (2) there is an iron but no ironing board), (3) the bathroom (while modern) is dark (even with all the lights on), and that there was no coffee machine or kettle (which given the price one would expect given that lower tiered Accor hotels have them). - Restaurant - While breakfast was wonderful, our late lunch was a complete disappointment.

Dear Coyote, Thank you for taking the time to share your feedback following your recent stay at our hotel. We appreciate you acknowledging the hotel's positive aspects, such as its convenient location, excellent facilities, friendly staff, and the delicious breakfast. We sincerely apologize for the shortcomings you encountered during your stay. We understand your disappointment regarding the currency exchange information, the missing ironing board, the dim lighting in the bathroom, the lack of a coffee maker/kettle in the room, and the unsatisfactory lunch experience. We value your loyalty and appreciate you bringing these matters to our attention.

Expected more

ملاحظة Tripadvisor 4.0/5

Slawek Z تقييم TripAdvisor المعتمد

I had higher expectations after reading previous reviews, but my experience was somewhat mixed. The location of El Bosque is indeed fantastic, and the staff truly are its greatest asset. Every team member was kind, helpful, and supportive, particularly the crew responsible for breakfasts—they were exceptional! The breakfast itself was quite good, offering a variety of choices that were tasty. However, my room left much to be desired. Some items were broken, the floor had missing pieces and appeared quite worn, and not everything was thoroughly cleaned. Given the price I paid, I anticipated a nicer and cleaner environment. It seems that the hotel caters primarily to large groups of tourists, which may explain the lack of attention to detail in the individual rooms. While I appreciate the positive aspects, I don’t plan to return.

Dear ziggWaw, Thank you for sharing your detailed feedback about your stay. We're pleased to hear that you enjoyed our prime location and that our team, especially the breakfast staff, left such a positive impression on you. We’ll be sure to pass on your kind words to them—they’ll truly appreciate it. That said, we’re very sorry to learn that your room did not meet your expectations. The issues you mentioned, such as broken items, the worn floor, and insufficient cleanliness, are not reflective of the standards we strive to maintain. Your comments have been shared with our maintenance and housekeeping teams so they can address these concerns promptly. We regret that these shortcomings affected your overall experience and that you feel hesitant to return. Your feedback is invaluable as we work to improve and provide a better experience for all our guests. Should you reconsider and give us another opportunity in the future, we’d love the chance to make it right.

Really nice hotel in safe area with wonderful bedding!

ملاحظة Tripadvisor 4.0/5

NWArkGirl العائلات - تقييم TripAdvisor المعتمد

Really nice hotel in safe area with AMAZING bedding! I am a hotel bedding connoisseur. I can’t stand synthetic fabrics. I could write a love poem to the bedding at the Pullman. Light, fluffy, perfect pillows, duvet was divine. When I was in other hotels in Chile I would dream about the Pullman bedding. Ok on to other aspects. Location was great, very safe, walkable to many restaurants and shopping. We stayed on 3 separate occasions during our 3 week trip. Two visits were outstanding. One sucked (except for the bedding). The one visit that wasn’t good, we had a cursed room on the 4th floor. The other 2 visits we were on the 12th floor. Not sure if that’s the difference. The bad visit, room 407, the shower didn’t drain, there was no coffee pods left for the machine, the A/C was humdrum and they didn’t fill the minibar. I mean it sucked on all fronts. I assume this is a housekeeping issue. The rooms on the 12th floor were great. The restaurant was nice and the chefs kindly prepared me an off menu meal one night when I wanted pure comfort food. The included breakfast was great. Fresh fruits and juices, cereals, breads and hot dishes. Front desk folks were very nice, except one lady when we complained about the 4th floor issues. I would stay again in a heartbeat but stay away from cursed 4th floor. And if someone from Pullman wants to tell me what their duvet bedding is I would love it.

Dear NWArkGirl, We sincerely thank you for taking the time to share your experience at our hotel. We are glad to know that you enjoyed the location, the comfort of the rooms (especially the bedding!), the quality of the breakfast and the service of our team. We understand your frustration with your experience in room 407. We are deeply sorry that it did not meet your expectations. We have taken note of your comments regarding the drainage of the shower, the lack of coffee capsules, the operation of the air conditioning and the replenishment of the minibar. These aspects are essential to guarantee a comfortable stay and we will work to improve these services. We especially appreciate your comment about the bedding. We are pleased to know that you enjoyed it so much. We will inform you about the type of bedding used shortly. Regarding the attention received, we apologize if any member of our team did not meet expectations. We are committed to continuous improvement and will take the necessary measures to guarantee excellent service to all our guests. We hope that in future stays you will be able to enjoy again the comfort and service that characterize Pullman.

Poor laundry service

ملاحظة Tripadvisor 2.0/5

Y2067VOchristopherb Friends getaway - تقييم TripAdvisor المعتمد

Rooms were good but avoid the Laundry service. The wrong laundry items were returned to my room and they failed to find What were a new pair of walking trousers. They said they would discuss compensation with housekeeping dept and would keep in touch. I left all my details address, email, mobile phone number but I have not received any Compensation or contact so you cannot believe what they say. I stayed there 29th Nov to 1st Dec

Dear Christopher, Thank you for sharing your comments about your recent stay. While we are happy to hear that you found the rooms to your liking, we are very sorry about the issue with our laundry service and the subsequent lack of communication regarding missing items. Please be assured that this is not the level of service we intend to provide. We have already contacted you to solve the problem. We are committed to addressing this situation and providing a satisfactory resolution. We appreciate your patience and hope to regain your trust in the future. A cordial greeting,

Luxury hotel in a superb location in Santiago

ملاحظة Tripadvisor 5.0/5

Footprints307959 العائلات - تقييم TripAdvisor المعتمد

Luxury hotel in a lovely neighbourhood in Santiago. Staff were so helpful, friendly & accomodating. Very close to the biggest shopping centre in Santiago- Consternera, and bakeries, restaurants Food in the hotel restaurant is reasonably priced & tasty while the breakfast selection that changes daily is delicious. Coffee at breakfast was excellent & at reception there is a water cooler where you can fill your water bottles all the time.

Thank you Footprints for your wonderful review. We're delighted to hear that you enjoyed our location in a charming neighborhood, as well as the nearby bakeries and restaurants. It's great to know that our staff made your stay even more enjoyable with their friendly and accommodating service. We're thrilled you appreciated the reasonably priced and tasty food in our restaurant, along with the daily-changing breakfast selection and excellent coffee. The water cooler at reception is just one of the small touches we hope make our guests feel at home. We look forward to welcoming you back for another exceptional stay. Camila Infante G Manager on Duty Pullman Santiago El Bosque

بالاشتراك مع TripAdvisor

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جميع فنادقنا في Santiago

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.