Mercure Santiago Centro 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 1,202 أراء

Mercure Santiago Centro - Image 1
Mercure Santiago Centro - Image 2
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الوصف

خدمات الفندق الإضافية

  • Exclusive location in the center of Santiago

  • We offer a wide range of entertainment options

  • We do not charge additional fees for children under 12 years old

  • Mercure Santiago Centro saves time thanks to its convenient location

  • Pet-friendly hotel! Pets up to 22 lbs allowed.

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Santiago Centro

Avda Lib Bernardo O'Higgins,632, Santiago Centro
8330066 SANTIAGO
تشيلي

نظام تحديد المواقع العالمي (GPS):-33.442807, -70.645634

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

AMARANTO

The best alternative to taste a variety of local flavors within a warm and exclusive atmosphere. In the heart of the city, allow us to take you on a tour of culture and heritage

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  1,202 أراء

تقييم TripAdvisor  3.9/5  1,463 أراء

Great experience with this hotel

ملاحظة Tripadvisor 5.0/5

Parcheesee تقييم TripAdvisor المعتمد

I thought this was an excellent hotel in the heart of central Santiago. It's close to many museums and sights, like Santa Lucia hill, Plaza De Armes, the Teatro, Museum of Fine arts. The hotel is also on the L1 subway (entrance just beside it). The hotel staff were friendly and nice, and tried to accommodate requests like late check out. I stayed for new year's and could see the fireworks at Torres Entel at the hotel. Rooms were very large and clean, with a nice high pressure rain shower. Breakfast was alright, not a lot of choice, but the desserts, fruits and beverages were nice and extensive. The pool was also not the biggest, but there's a nice deck for drinks and socialising. Gym was small and the only weight training machine was faulty. Do note that Centro Santiago is not very safe at night. Although the hotel has ample security - like a guard, metal railings at night, key card system and lots of cameras - I twice found strange figures loitering waiting for me to use my key card in the elevator so they could access the upper floors (which I declined). That said, I would highly recommend this hotel.

A disappointing experience

ملاحظة Tripadvisor 2.0/5

Hamziss تقييم TripAdvisor المعتمد

The hotel is located in an area that doesn’t feel safe. You get that feeling when you see the security locking the iron gate after sunset. The rooms are average and definitely do not isolate sound. Probably the only nice thing I liked was the view of the main street. I didn’t also like the bed which had wheels and keeps sliding away from the headboard. It was really uncomfortable. The room wasn’t very clean as I could repeatedly find hair on the bed and even on towels. The staff were nice and try to help. I liked the welcome gift they brought me on my first night for being a gold member. The breakfast was really poor in my opinion and had no variety at all. There was no coffee maker, only blended filtered coffee and milk. If you wanted a cappuccino, you’d have to order it as extra. Thankfully I could at least get an omelette (even though one day for some reason I was told that the kitchen is not offering omelette) I definitely won’t choose to stay there again

ملاحظة أراء العملاء 3.5/5

Marcelo B. العائلات - تقييمات مؤكدة لفندق ALL

El desayuno es muy limitado para un hotel de categoría Mercure. Las habitaciones deberían ser modernizadas

Estimado Marcelo, Muchas gracias por dedicar el tiempo a compartir su opinión con nosotros. Nos hubiera gustado que tuviera una mejor experiencia en nuestro hotel y es por ello que tomamos nota para mejorar los puntos que no fueron de su agrado. Día a día nos esforzamos en ofrecer una experiencia excepcional a nuestros clientes y es evidente que esta vez no pudimos alcanzar nuestro objetivo. Le agradeceríamos que nos diera otra oportunidad y puede estar seguro que trataremos de hacer todo lo posible para que tenga una excelente experiencia en nuestro hotel de la cual muchos huéspedes ya han tenido la ocasión de disfrutar. Atentamente, Marco Cisternas

Be aware of pricing, it's cheaper to book via Booking or others than direct

ملاحظة Tripadvisor 1.0/5

Vinh D تقييم TripAdvisor المعتمد

Sharing some tips and frustrations here as we booked directly through Accor being an All member and we noticed that prices were higher than through bookings or other platform. On top of that bookings offered free upgrade so we simply ask Mercure to align with same condition, and thought that it would be easy especially as we are loyal members. They could only offer if we were willing to pay. It could be me that do not understand this policy but somehow i still find it strange

Great central location and good breakfast

ملاحظة Tripadvisor 4.0/5

WorldTraveler639 تقييم TripAdvisor المعتمد

The location of this hotel is perfect for sightseeing. It is right next to the metro entrance and walking distance to many attractions and restaurants. The room was large and well appointed. The breakfast was varied and tasty. We'd stay again for sure.

بالاشتراك مع TripAdvisor

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