Novotel Santiago Providencia

ملاحظة أراء العملاء (رأي ALL) 4.6/5 2,368 أراء

Novotel Santiago Providencia - Image 1
Novotel Santiago Providencia - Image 2
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Novotel Santiago Providencia - Image 4

الوصف

خدمات الفندق الإضافية

  • Children aged up to 16 with parents stay free when sharing the same room.

  • Pet-friendly hotel with additional charge

  • Enjoy a wine list and time to relax in the heated pool all year round.

  • The restaurant and bar offer a meeting space

  • Public transportation links for easy access to the airport

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Santiago Providencia

Avenida Holanda, 222, Providencia
7510084 SANTIAGO
Chile

نظام تحديد المواقع العالمي (GPS):-33.421231, -70.60316

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

NOVOTEL RESTAURANTE

Feel free to choose where to eat: restaurant, terrace, bar or 24-hour room service. Modernity and functionality, every day of the year with regional and international dishes. 12-hour service. Up to 11 pm.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  2,368 أراء

تقييم TripAdvisor  4.5/5  346 أراء

2024 شهادة تميّز

Wonderful

ملاحظة Tripadvisor 5.0/5

marjalsgo Friends getaway - تقييم TripAdvisor المعتمد

Location in a very nice, decent, and convenient area. Supermarket right beside the hotel, a divine Indian restaurant a short block away. They gave me a suite and it was very functional. Staff very warm and nice and attentive esp front desk Cristina and solicitous housekeeping staff Mercy.

More personal than most chain hotels

ملاحظة Tripadvisor 5.0/5

Karen W تقييم TripAdvisor المعتمد

Excellent throughout as you'd expect from Novotel and well positioned too. Really appreciated a decent latte at the end of two weeks in South America! Restaurant staff knowledgeable about food & wine. Special thanks to Christina for helping with onward travel documents.

Very good location and excellent value for money

ملاحظة Tripadvisor 5.0/5

stoneax5 Friends getaway - تقييم TripAdvisor المعتمد

Stayed 8 nights in the double bedroom. The hotel and rooms are modern and clean. The staff are very welcoming and always willing to help with the various guest questions. We got the room that included breakfast and enjoyed the cold and hot breakfast selection every day. If you take early tours (before 6 AM puck up) the hotel provides packed sandwiches, pastries, tea, coffee and juice in the lobby for you to take. The place is very well located with walking distance to Costanera shopping mall, restaurants and shops. We managed to walk from the hotel to Vitacura and Arauco as well. I do recommend this place and would return in another trip.

A Fantastic Experience

ملاحظة Tripadvisor 5.0/5

Midlifetourist Couples - تقييم TripAdvisor المعتمد

Location. The Novotel is located in Providencia, a vibrant, upmarket area of Santiago in Chile. The hotel is close to lots of nice cafes, bars and restaurants and just a safe 5 minute walk to the metro. Check In. The hotel was completely full during our stay, but reception were still able to check us in early. The process was friendly and efficient and the reception team were always pleasant and helpful if we ever had a query. The Room. Our room was a standard room on the 13th floor. The bed was very comfortable and the room contained all the usual facilities including a safe and a kettle for tea and coffee. On a trip around South America, this was the only hotel, that we stayed in with tea and coffee making facilities. The room was clean and in very good condition. Everything worked in the bathroom and shower pressure was strong. We didn't test out the pool as we were only in Santiago for 5 days and wanted to cram in the tourist sights, but had a quick look and it looked nice and clean. Breakfast There was a good spread for breakfast each morning, although it was slightly repetitive, but that's pretty normal. The hot plates were very well cooked and presented. The coffee machine in the breakfast area was fantastic. Fresh fruit was plentiful and the cakes and pastries were delicious. Staff Of course as English speakers, we had a huge language barrier to get across, so we didn't have much interaction with the staff, but they were always very polite and friendly. Check Out Checkout was fast and smooth. Value for Money Some companies quote this hotel as a 3 star and some as a 4. We felt it rated a decent 4 stars and as such, it's great value for money, because of it's location and the condition of the hotel. Final Summary The best compliment we can give the Novotel Providencia, is to say that if we went back to Santiago, we wouldn't even bother looking Gor another hotel. This one was perfect.

We very much appreciate your comments regarding your stay at the Novotel Santiago Providencia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

March 2024 - LATAM Conference - worst experiance

ملاحظة Tripadvisor 1.0/5

roberto n المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

1 for experience. We arrived earlier on the reservation and there were tons of guests waiting for 3 pm reservations opening. I understand if the hotel is fully booked but the reception treatment was terrible. No explanation and extremely rude conversation specially when we tried to anticipate the bureaucracy (passport copies, credit card registration etc.). We were in 25 for a business conference for Latin America and we wont go back there.

Thank you for taking the time to tell us about your experience at the Novotel Santiago Providencia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

بالاشتراك مع TripAdvisor

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