Nungwi Dreams by Mantis 5 stars

Customer review rating (ALL Rating) 4.5/5 552 reviews

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Plot 670 2005, Nungwi, Unguja, Po Box 2651 Nungwi Zanzibar, 73107 ZANZIBAR, Tanzania

Description

Hotel extras

  • Direct access to beach

  • Seafood BBQ's

  • Infinity pool

  • Presidential Villa

  • Tranquil area of Nungwi

Our accommodation(s)

Hotel location

Nungwi Dreams by Mantis

Plot 670 2005, Nungwi, Unguja, Po Box 2651 Nungwi Zanzibar
73107 ZANZIBAR
Tanzania

GPS:-5.72715, 39.309647

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Ocean view & Basil

With breathtaking views over the Indian Ocean, tantalise your tastebuds with the freshest ingredients on island, serving daily changing 5 course meals with various options per course, a special menu and a kids menu is available too.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  552 reviews

TripAdvisor Rating  4.5/5  412 reviews

Certificate of excellence 2024

Good beach location but very very poor internet

Customer review rating 3.5/5

No N. Families - Confirmed reviews ALL

Positive: - Kind and polite staff, helpful reception - Clean room and housekeeping - Fast and good restaurant / bar staff - A la carte food was prepared good Neutral - No vending machines in case you want snacks, sim cards etc. - A la carte pool / restaurant menu can be improved in selection. - Food price in relation to location in Africa too high Negative - Poor choice and availability of international TV / Media channels - The worst internet stability and connectivity I experienced in the last 10 years at a resort - Breakfast selection and display rather old fashioned and not inviting - BBQ buffet quality not good. Meat and fish always too dry. Need training how to do a real good BBQ and how to handle meat and fish on fire grill

Dear Sargon / Leon K., We very much appreciate your comments regarding your stay at the Nungwi Dreams by Mantis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Nungwi Dreams by Mantis

Beautiful hotel

Customer review rating 5.0/5

Ttm Couples - Confirmed reviews ALL

Exceeded our expectations

Dear Tiyani / Nhlamazi M., We very much appreciate your comments regarding your stay at the Nungwi Dreams by Mantis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Nungwi Dreams by Mantis

Was a good stay

Customer review rating 5.0/5

Baraka Couples - Confirmed reviews ALL

One of the best hotels in zanzibar,our stay wa nice we loved everything the food the room stuff are very friendly and the hotel is well located.was a great stay and looking forward to visit again.

Dear Baraka / Irine M., We very much appreciate your comments regarding your stay at the Nungwi Dreams by Mantis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Nungwi Dreams by Mantis

Good stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

It was great

Dear Vivian / Oluwatobi O., We very much appreciate your comments regarding your stay at the Nungwi Dreams by Mantis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Many thanks for your special mention of Prisca, Tatu and Angelina and the service they delivered - this is most appreciated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Nungwi Dreams by Mantis

Don't recommend

Customer review rating 3.5/5

Rodrigo Solo - Confirmed reviews ALL

I sent two emails before arriving confirming my arrival time and my Accor status, asking about the possibility of a room upgrade, but you didn't respond to either. When I got here, not only could I not find the reservation, but they wanted to charge me the full amount in dollars, even though 19,000 points had already been deducted from my account. After 15 minutes, they charged me the correct amount and didn't give me the upgrade because the hotel was full, ok, understand that! I paid for the All-Inclusive and they forgot to give me the bracelet, but later I had to ask and they gave it to me. The drinks offered in the All-Inclusive are of the worst quality, cheap vodka and rum, and only two brands of local beer. I went back to the room at night and I saw that they had put out some treats for me, and a letter thanking me for my preference and for having Accor status, in other words, they weren't prepared for the guest's arrival. To top it off, I went to ask for a few things at the bar before leaving and they told me that the All-Inclusive doesn't work on the last day of my stay, that I would have to pay for everything! In short, a terrible experience, an expensive hotel. There are some all-inclusive hotels in the same area that charge 70% the price of Nungwi Dreams, but I prefered to stay in a Accor hotel and happens all of this. No more, best regards.

Dear Rodrigo K., Thank you for taking the time to tell us about your experience at the Nungwi Dreams by Mantis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please would you accept my apologies for the stay being poor - we work to a far higher standard and your experience should not have happened. I am truly disappointed in the events of your stay and wish to assure you we will work harder to ensure we avoid a repeat going ahead. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 299 reviews 7.5/10 Location
  • 542 reviews 8.4/10 Room
  • 735 reviews 9/10 Service
  • 36 reviews 4.3/10 WiFi
  • 462 reviews 6.7/10 Food
  • 237 reviews 8.5/10 Cleanliness
  • 191 reviews 8.4/10 Breakfast
  • 129 reviews 4.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.