Mercure Newbury West Grange Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 325 reviews

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Mercure Newbury West Grange Hotel - Image 1
Mercure Newbury West Grange Hotel - Image 2
Mercure Newbury West Grange Hotel - Image 3
Mercure Newbury West Grange Hotel - Image 4
Coxs Lane, Bath Road, Midgham, RG75UP Newbury, BERKSHIRE, United Kingdom

Description

Hotel extras

  • Spacious Room with ensuite bathroom, Tea/coffee, LED TV, safe, Fridge, free WiFi & Parking.

  • Onsite restaurant, bar, wedding and conference facilities for upto 120 guests.

  • 3 acres of beautiful landscapes gardens fully equipped with outdoor seating

  • Close Proximity to Newbury Racecourse and Highclere Castle

  • Confirmed reservations charged at 2pm on day of arrival. Bookings cancelled if card invalid

Our accommodation(s)

Hotel location

Mercure Newbury West Grange Hotel

Coxs Lane, Bath Road, Midgham
RG75UP Newbury, BERKSHIRE
United Kingdom

GPS:51.402065, -1.2162276

Telephone
Fax +44 1635 862351

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE OLIVE TREE

The Olive Tree Restaurant overlooks a spacious courtyard with a relaxing garden. Our menu is a modern interpretation of international dishes, with both traditional pub classics and an a la carte menu accompanied by an extensive wine list.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  325 reviews

TripAdvisor Rating  3.5/5  454 reviews

Stay away

TripAdvisor rating 5.0/5

stephenbeynon TripAdvisor review

Staff very friendly and efficient couldn't do enough to make sure you're stay was pleasant . I brought a group of 23 people here and everything went smooth . Sujoy and Shivi were fantastic nothing was too much trouble they even found parking for 2 coaches

Super Helpful and Polite

TripAdvisor rating 5.0/5

Tyrese M TripAdvisor review

Besides the great hospitality and service level, the stuff are extremely nice at all times, I had a little situation trying to find an amazon parcel that was handed in to reception, however it was not and I was meant to arrive the next day. One of staff, Shivi, was very helpful throughput the whole situation and in the end she got my parcel for me, so thank you.

Simple overnight stay

Customer review rating 4.0/5

Howard A. Couples - Confirmed reviews ALL

Hotel well situated within 50 miles of our cruise ship in Southampton. Staff very friendly and attentive so service at dinner and breakfast very good. Somewhat underwhelmed by quite bland surroundings in both bar and restaurant. No real "cosy" ambience.

Dear HOWARD A., Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel's location convenient and that our staff provided friendly and attentive service during your stay. We appreciate your comments regarding the ambiance in both the bar and restaurant, and we will certainly take this into consideration as we strive to improve our guests' overall experience. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future. Warm regards, Claire Page

Well located, nice and quite location.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Staff are very helpful and friendly.

Dear PATRICK S., Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location to be convenient and peaceful. Our team takes great pride in providing excellent service, so we are pleased to hear that you found our staff helpful and friendly during your visit. We appreciate your kind words and look forward to welcoming you back in the future. Best regards, Claire Page

Poor hotel

Customer review rating 2.0/5

Robert P. Couples - Confirmed reviews ALL

One member of staff only working and his English poor. No restaurant. Very soft bed which was most uncomfortable. Thank the lord we only had one night there.

Dear Robert P., Thank you for taking the time to provide us with your feedback. We sincerely apologise for the inconvenience caused by the limited staffing and language barrier you experienced during your stay. Your comments have been noted, and we will address these issues promptly to ensure a better experience for our guests in the future. We regret to hear that you found the bed uncomfortable and that our restaurant services did not meet your expectations. Please know that we take all feedback seriously and will strive to make improvements based on your comments. We appreciate your understanding and hope that you will consider giving us another opportunity to exceed your expectations in the future. Warm regards, Claire Page

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Other web-users rate our hotel

  • 93 reviews 9.6/10 Location
  • 362 reviews 6/10 Room
  • 339 reviews 7.3/10 Service
  • 9 reviews 8.5/10 WiFi
  • 181 reviews 4.9/10 Comfort
  • 159 reviews 5.9/10 Breakfast
  • 143 reviews 6.7/10 Cleanliness
  • 60 reviews 6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.