Novotel Surfers Paradise 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 5 221

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Novotel Surfers Paradise - Image 1
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Cnr of Surfers Paradise Blvd, and Hanlan Street, 4217 SURFERS PARADISE, Australia

Opis

O hotelu

  • Bronze winner in the Deluxe Accommodation category for the 2019 Queensland Tourism Awards

  • Located in the heart of Surfers Paradise, 150m from the beach

  • All Surfers Paradise accommodation rooms have balconies & beautiful ocean or hinterland views

  • Swimming pool, spa, gym, and BBQ facilities

  • Versatile meeting and events venues-wedding ceremony and reception venues available

Nasze pokoje

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Lokalizacja hotelu

Novotel Surfers Paradise

Cnr of Surfers Paradise Blvd, and Hanlan Street
4217 SURFERS PARADISE
Australia

Pozycja GPS:-28.0029127, 153.4286896999

Telefon
Faks +61 7 5592 0026

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

BLVD Café & Bar

Zdjęcie nieumowne

Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 5 221

Ocena TripAdvisor  3.5/5  Liczba opinii: 1 401

Very Disappointed.

Ocena na stronie TripAdvisor 1.0/5

J1492MZcorinnem Opinia zatwierdzona w TripAdvisor

Very disappointed in our room. We were on level 32 which I feel doesn't get used very often, the stale mouldy smell when you get out of the lift was horrible, then our air con wouldn't work (they did fix this eventually) The room also was not cleaned very well, there was hairs on the phone when I went to use it to call about the air con and also in the shower. The shower leaked water all over the floor in the bathroom and there was no clothes line in the shower it was just the adapter for it and then the holes were filled with plugs where it should have been so when clothes got wet on the floor due to shower leak there was no where to hang them. The light in the bathroom flickered and the hairdryer was falling off the wall. There was a bottle top and paper on the floor in the bathroom. The carpet didn't even join the tiles into the bathroom, there was a gap where you could see the concrete floor underneath. The pool was also closed due to renovations, would have been nice to be advised of that at time of booking.

HORRIBLE EXPERIENCE

Ocena na stronie TripAdvisor 1.0/5

Simran C Opinia zatwierdzona w TripAdvisor

Had a horrible experience. The rooms are in a dire need for renovation. The air conditioner in the room didn’t work, even after complaining multiple times, no action was taken. The carpet in the room and the entire lobby is disgusting. Washrooms are in a terrible state. Would never return.

Won’t be returning

Ocena na stronie TripAdvisor 3.0/5

WATAQT Couples - Opinia zatwierdzona w TripAdvisor

Stayed at Novotel Surfers Paradise for 3 nights. Usually we would stay in Broadbeach but we had a travel credit from my holiday centre / ignite travel group that needed to be used or it expired and this was the only package suitable for us at the time. The credit was for $960. We won’t be returning to this hotel, let alone for that kind of price! Pros: - Our room (1011) has views of the water from level 10. - bed was comfortable - Staff we encountered were friendly - Location is close to beach and eateries etc. walk to everything including light rail. Cons: - Room tired and in need of renovating. Can tell the building is aged. Old stained carpet in common areas outside rooms. Very low ceiling in the bathroom area of our room. I could touch the ceiling in some areas and I’m only 5’6 tall. Poky old bathroom with a shower over shallow bath. Not enough room to swing a cat in there. Poor water pressure from shower. - Water would leak outside the movable glass shower screen and wet all the bath mat. - Room 1011 located right next to elevators. Could hear elevators and showers etc from rooms next door. - Elevators are slow. Even with 5 of them operating. The hotel seemed to be fully booked with a Japanese tour group but even so, we had to wait over 10 mins for an elevator with enough room for us to fit most of the time. - Cleanliness of room could be better. We had black hairs in our shower and even in the draw of the mini bar area. (It’s not a mini bar either but small fridge and some glasses etc) - Location can make it noisy at night time from street noise. - Pool was having some maintenance to the facade on weekdays and so was closed until 4pm. Didn’t know this until checking in. They did offer use of pool at a sister property close by. - Housekeeping on one of the days had made the bed and put a couple pillows back, but left the other pillows not on bed, but on a couple chairs in the room out of place. Not a huge issue but shows not a lot of care factor.

Great Hotel and location

Ocena na stronie TripAdvisor 5.0/5

Discover103040 Couples - Opinia zatwierdzona w TripAdvisor

2nd time visit this year always enjoy staying there rooms great and is a great location to everything hopefully be going again before end of year

DONT BOOK DURING SCHOOLIES

Ocena na stronie TripAdvisor 3.0/5

Centralcoastguy1 Opinia zatwierdzona w TripAdvisor

DO NOT BOOK DURING SCHOOLIES. The pub on Cavill has very loud music going every night till 2am.Could hear it very clearly on level 23 ocean view room. The Schoolies where no problem it’s the pub that is very loud. Hotel itself was ok. Shower over bath wasn’t great though. Bar/food on ground level was very average food was rubbish.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 3 256 Liczba opinii 9.3/10 Lokalizacja
  • 4 540 Liczba opinii 6.5/10 Pokój
  • 3 325 Liczba opinii 7.6/10 Obsługa
  • 140 Liczba opinii 3.3/10 Internet
  • 1 812 Liczba opinii 5.6/10 Komfort
  • 1 614 Liczba opinii 5.3/10 Czystość
  • 1 407 Liczba opinii 4.5/10 Udogodnienia
  • 1 188 Liczba opinii 7/10 Śniadanie

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Surfers Paradise - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.