The Olsen Melbourne - Art Series 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,861 أراء

نضمن لكأفضل سعر
The Olsen Melbourne - Art Series - Image 1
The Olsen Melbourne - Art Series - Image 2
The Olsen Melbourne - Art Series - Image 3
The Olsen Melbourne - Art Series - Image 4
637 641 Chapel Street, 3141 SOUTH YARRA, أستراليا

الوصف

خدمات الفندق الإضافية

  • Offers travellers premier accommodation with 224 elegant, spacious suites

  • Located in Melbourne's premiere residential suburb, South Yarra

  • John Olsen Art and Art Library in every suite.

  • Melbourne's Sports & Entertainment

  • Learn about the works of John Olsen with a tour with our in-house Art Curator.

الإقامات المتوفرة لدينا

موقع الفندق

The Olsen Melbourne - Art Series

637 641 Chapel Street
3141 SOUTH YARRA
أستراليا

نظام تحديد المواقع العالمي (GPS):-37.837909, 144.995693

الهاتف
فاكس +61 3 9040 1223

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • مركز اللياقة
  • وافاي
  • مكيف
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

SPOONBILL RESTAURANT

Drawing inspiration from John Olsen's love of all things Australian, Spoonbill's menu offers a multi-faceted paddock to plate experience. Highlighting the origin, delivery and special characteristics of the food, Spoonbill leaves guests enlightened.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  1,861 أراء

تقييم TripAdvisor  4.3/5  2,645 أراء

2025 شهادة تميّز

Time for a refresh - hotel and staff

ملاحظة Tripadvisor 3.0/5

sydneyranger تقييم TripAdvisor المعتمد

Recent visitor during the Australian Open and have stayed here previously but not for a while. Accor Platinum member. Staff at Reception and in the Restaurant / Bar were perfunctory - breakfast not good value for the price, and friends found the service patchy. As others have noted the hotel is getting tired but the balcony rooms are spacious and well appointed, and South Yarra is a great neighbourhood for food and drink so it's a line ball call - if you get a good rate probably worth it but if not shop around.

Unacceptable Noise

ملاحظة Tripadvisor 1.0/5

Andrew B تقييم TripAdvisor المعتمد

Unless you intend to be away from your room from 7am until 4pm on week days DO NOT stay here. There are major building works taking place next door with the construction of an apartment building. Jackhammers and pile drivers are operating non stop from 7am. Not only does it wake you up but the constant noise makes it unbearable to stay in your room. On Fridays and Saturdays redneck hoons park at the traffic lights out the front reving their engines and screeching their tires at 1am in the morning. It’s a well known fact in the suburb that this happens every week end.

Splendid

ملاحظة Tripadvisor 5.0/5

wanderlust6 تقييم TripAdvisor المعتمد

The welcome drink, free lollies, ice pops. lol amazing. Loved the room, so handy for self catering, clean modern room. Only drawback the view but nothing that can be done about a block of flats opposite lol. Just make sure you pull down the privacy blind. Unless you want to give a free show. Whatever floats yah boat ! Pool looked great but was a bit chilly when we were there so didn’t use it . Great location, not too far from South yara station and only 2 stops from flinders station. And free transit for December and January beacause of the metro west tunnel opening! Will defo stay there again.

Unpleasant Stay due to Poor Communication

ملاحظة Tripadvisor 1.0/5

YIHONG Z Couples - تقييم TripAdvisor المعتمد

Communication is essential in the service industry, but unfortunately, this hotel demonstrates a serious lack of it. • As an Accor member, I was surprised to be asked to prepay at the counter without any prior notice. Typically, payment is pre-arranged between Accor and the hotel. This unexpected requirement was only communicated at check-in. • There appears to be a lack of communication among internal staff. Instead of coordinating internally, staff members contact guests directly and unexpectedly. During my stay, I was disturbed twice: 1. At 10:00 am (one hour before the standard check-out time), a female staff member knocked on my door to check the minibar. 2. At around 11:30 am (despite reception having confirmed a late check-out at midday), a cleaner knocked and asked when I would be leaving so she could begin cleaning. • The reception did not record notes properly or confirm charges with me. I had agreed during check-out to redeem two Accor welcome drinks for bottles of still water from the minibar. However, later that day, I was charged for the minibar without any notification from the hotel. I only discovered the charge by checking my account and had to call reception to inquire about it myself. • The reception seems to prioritise face-to-face customers over resolving issues. When I called to query the unknown charge, the receptionist initially answered and listened briefly. Then, within seconds, someone walked up to the desk, and the receptionist asked me to hold while serving them immediately. My call was then transferred to another staff member to handle the issue. Additionally, be aware that if your feedback is negative, the reception may try to shift blame by claiming the phone line was cut off.

Early perfect stay

ملاحظة Tripadvisor 4.0/5

phillipf12016 Couples - تقييم TripAdvisor المعتمد

Location is perfect. Rooms all you need. Restaurant staff excellent. Reception staff need customer service training.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 652 أراء 9.3/10 الموقع
  • 1,005 أراء 7.3/10 الغرفة
  • 901 أراء 8.4/10 الخدمة
  • 5 أراء 7.9/10 إنترنت
  • 280 أراء 6/10 مستوى النظافة
  • 131 أراء 7.6/10 الإفطار
  • 94 أراء 7.4/10 حمام سباحة
  • 42 أراء 3.6/10 مرافق رياضية / صحية

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

جميع فنادقنا في ساوث يارا