Mantra Southbank Melbourne 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.1/5 1,618 أراء

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Mantra Southbank Melbourne - Image 1
Mantra Southbank Melbourne - Image 2
Mantra Southbank Melbourne - Image 3
Mantra Southbank Melbourne - Image 4
31 City Road, 3006 SOUTHBANK, أستراليا

الوصف

خدمات الفندق الإضافية

  • World famous shopping, restaurants and cafés are on the doorstep of this Melbourne hotel.

  • Spacious and contemporary apartments ideal for business & leisure

  • Enjoy a variety of services and facilities that are made for your comfort during your stay

  • Take advantage of the undercover, multi-entry Carpark on-site

الإقامات المتوفرة لدينا

موقع الفندق

Mantra Southbank Melbourne

31 City Road
3006 SOUTHBANK
أستراليا

نظام تحديد المواقع العالمي (GPS):-37.821624, 144.966902

الهاتف
فاكس +61 3 9696 6778

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

MEZZI BAR AND KITCHEN

Mezzi Bar & Kitchen combines exceptional food and outstanding service seamlessly creating a truly memorable experience. Open for breakfast daily, Mezzi Bar & Kitchen offer a range of hot and cold food in their extraordinary buffet.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.1/5  1,618 أراء

تقييم TripAdvisor  4.1/5  2,743 أراء

Very disappointed

ملاحظة Tripadvisor 2.0/5

Michelle O تقييم TripAdvisor المعتمد

Not up to Accor standard at all. Bad customer service and the cleanliness of the apartment left alot to be desired. Bathroom filthy. Stove top dirty. I could go on. Front Desk Duty Manager rude & unwelcoming. Loved the location though.

Dear Michelle, thank you for staying with us and for sharing your feedback. I’m sorry to hear that your experience was not what you expected. Your comments help us improve, and I’ve shared them with our team so we can address the issue. We hope you’ll give us another chance to welcome you in the future. Sincerely, Jens Corder

Good hotel with good buffet breakfast

ملاحظة Tripadvisor 5.0/5

aussie j تقييم TripAdvisor المعتمد

If the other rooms is as good as the one we had, this is a good hotel in a good location. Friendly staff, good buffet breakfast with excellent barista coffee

Dear joeAussie, Thank you so much for your kind words about your recent stay. We're glad you enjoyed the buffet breakfast and liked our location and friendly staff. Your feedback means a lot to us, and we hope to welcome you back soon. Your feedback helps us keep improving our services. We hope you'll choose to stay with us again. Best regards, Jens Corder, Mantra Southbank Melbourne

Very mediocre

ملاحظة Tripadvisor 3.0/5

N6918VZjunec تقييم TripAdvisor المعتمد

No view, our room was right near a lift where the housekeeping kept their smelly dirty washing trolley 24×7. We asked to change rooms, but they were supposedly fully booked for the cricket season. Pool was warm, but the floor super slippery. Breakfast buffet was the same every day. Quite ordinary and the brewed coffee was tasteless. They allowed us to store out luggage which was helpful.

PERFECT LOCATION

ملاحظة Tripadvisor 4.0/5

Joan M تقييم TripAdvisor المعتمد

We had a very pleasant 4-day stay here. Clean apartment (though decor somewhat gloomy) , comfortable bed and roomy bathroom with easy access to onsite car parking. Perfect location - easy walking distance into the City and Gardens and direct access to Southbank, River Cruises & Restautants A big 'shout out' to the front desk staff who were very friendly and most accommodating in meeting our request at a particularly busy time for them & we would like to thank the staff involved - much appreciated. Pool looked great but we didn't use it. Would definitely stay again.

Dear Joan M, Thank you for your kind feedback regarding your recent stay with us at Mantra Southbank Melbourne. We are delighted to learn that you found our location perfect and the apartment clean and comfortable. Your compliments about our front desk staff's friendliness and accommodating nature are greatly appreciated, as we strive to provide excellent service even during busy periods. We also appreciate your thoughts on the decor and will certainly take them into consideration. It is wonderful to hear that you would consider staying with us again. We look forward to welcoming you back in the future. Best regards, Mantra Southbank Melbourne

Needs a good clean

ملاحظة Tripadvisor 1.0/5

Mel T تقييم TripAdvisor المعتمد

Rooms in desperate need of a good clean! Dust everywhere, walls, skirting boards, floors were filthy, windows were disgusting. Beds were terrible and so uncomfortable! There is also no bench space in the bathroom, with a family of 4 this was annoying! We had the corner room, one room was quite small the other one not much bigger. Wouldn’t stay again!

بالاشتراك مع TripAdvisor

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