Quay West Suites Melbourne 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.8/5 2,270 أراء

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26 Southgate Avenue, Southbank, 3006 MELBOURNE, Australia

الوصف

خدمات الفندق الإضافية

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Apartment-style hotel in the heart of Melbourne, featuring outstanding views of the city

  • Stunning 15m magnesium mineral pool with great health benefits

  • 24-hour reception and undercover secure parking

الإقامات المتوفرة لدينا

جناح

1 Bedroom Superior Suite, 1 King or Queen Bed, Floors 4 - 9, Kitchen, Balcony

  • 3 من الأشخاص كحد أقصى
  • m² 52 / sq ft 559
  • فرش السرير 1 x سرير (أسرّة) حجم كوين و 1 x سرير (أسرّة) أريكة مزدوج
  • أكثر أماكن الإقامة: شرفة

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موقع الفندق

Quay West Suites Melbourne

26 Southgate Avenue, Southbank
3006 MELBOURNE
Australia

نظام تحديد المواقع العالمي (GPS):-37.820398, 144.96709

الهاتف
فاكس +61 3 9693 6099

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

JARRAH BREAKFAST

Jarrah offers a café style breakfast

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.8/5  2,270 أراء

تقييم TripAdvisor  4.5/5  1,523 أراء

2023 شهادة تميّز

Always consistently Great

ملاحظة Tripadvisor 5.0/5

Sharon N Couples - تقييم TripAdvisor المعتمد

Another great stay at Quay West Suites Melbourne. Good facilities and in a fabulous position to enjoy all that Melbourne offers. Easy access to trams, trains, river and shops. Staff are friendly and give great service.

Thanks Sharon, so fabulous to see you and Richard, we are pleased you enjoyed another stay

All you need, done very well.

ملاحظة Tripadvisor 5.0/5

EmeraldDiva تقييم TripAdvisor المعتمد

We went for the 2 bedroom, 2 bathroom deluxe apartment with river views and it was perfect for a lovely night in Melbourne. The location is amazing for the Arts Centre, just a very short walk. Parking is easy and convenient, for a fee. We enjoyed dinner downstairs at the Jarrah Bar before our show. I am an early riser so enjoyed using the pool and spa in the leisure area very much before breakfast which had a very good spread of food. Really, the space of an apartment with the convenience of hotel facilities, what more could you want?

Thank you for the time taken to post a review, it is appreciated by everyone on the team. We are also thrilled you enjoyed your stay.

Convenient Location, Poor WiFi and Design Flaws

ملاحظة Tripadvisor 4.0/5

52_hotels_in_2012 تقييم TripAdvisor المعتمد

Pros: - Location: (Walking) Southbank Promenade (3mins), Skydeck (4mins), National Gallery of Victoria (6mins), Federation Square (7mins), Royal Botanic Gardens (18mins). - Bathroom amenities: Liquid soap, shampoo, conditioner, body wash, dental kit, vanity kit, shower cap, issues, hairdryer (2000w). - Complimentary water provided on the first day. - Spacious room, comfortable bed and pillows, modern appliances. Cons: - In-room WiFi extremely slow for 2024, averaging 10Mbps, with no signal reaching the bedroom. - Impractical design: power points difficult to access near beds and table/work area, only a rain shower head (no handheld option), no toilet brush, shower gel and shampoo dispensers located outside the immediate shower area requiring you to step out to use them, very small TV with no HDMI access, windows that don’t seal properly allowing cold air in, loud air conditioning, and dim lighting in the main room. No shelf in the shower to put your toiletries. In-room safe is not pin-based, instead an outdated system requiring a credit card (or similar) swipe. This is highly unsafe in an age where skimming personal details off magnetic strips is common. - The designer toiletries, crockery, and chopping boards shown on the website are not provided in the room. Instead, you get generic, lower-quality items.

Thank you for the review, we appreciate the feedback. We are sorry you had some concerns with the suite, we will certainly follow up on the feedback provided it is very helpful.

The place to stay in Melbourne

ملاحظة Tripadvisor 5.0/5

Col133 Couples - تقييم TripAdvisor المعتمد

As usual, loved our stay at Quay West. From the moment you walk in the door they are friendly , professional and curteous. Mitchell on reception , as always , made us very welcome. Hotel is situated right on Southbank and ideal for visits to Hamer Hall etc. Rooms are very spacious with balconies and well fitted out. Beds are laid and very comfortable with selection of pillows. Foxtel available on tv. Breakfast is very nice . Plenty of food with a good range. Really good value…especially if you are an Accor member.

Thanks Col, we appreciate the review, we are so pleased you enjoyed your stay. I will personally pass on your thanks to Mitchell with your appreciation.

Poor service

ملاحظة Tripadvisor 2.0/5

Gabby2386 Couples - تقييم TripAdvisor المعتمد

I was disappointed with the service during my recent stay. Upon arrival, there was no service attendant to assist with our luggage, and most of the time, there was only one staff member at the front desk, which made check-in slower than expected. At the restaurant, JARRAH, the waiter seemed uninterested in serving us. For example, I ordered an egg, but he didn’t check the kitchen until I reminded him twice, resulting in a 20-minute wait. It seems this hotel is understaffed and filled with many unhappy employees. This is the 3rd time I'm staying here, but this time the experience was bad. Overall, the service did not meet my expectations.

Dear Gabby, thank you for the review, I am very concerned that you did not enjoy your stay with us. I would personally like to follow up in light of your comments regarding our team, as this is unacceptable, For me to follow up we urge you to contact the hotel so we can discuss the stay as required and we can personally apologise.

بالاشتراك مع TripAdvisor

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جميع فنادقنا في Melbourne

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.