Quay West Suites Melbourne 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.8/5 2,202 أراء

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الوصف

خدمات الفندق الإضافية

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Apartment-style hotel in the heart of Melbourne, featuring outstanding views of the city

  • Stunning 15m magnesium mineral pool with great health benefits

  • 24-hour reception and undercover secure parking

الإقامات المتوفرة لدينا

جناح

1 Bedroom Superior Suite, 1 King or Queen Bed, Floors 4 - 9, Kitchen, Balcony

  • 3 من الأشخاص كحد أقصى
  • 52 / sq ft 559
  • فرش السرير 1 x سرير (أسرّة) أريكة مزدوج و 1 x سرير (أسرّة) حجم كوين
  • أكثر أماكن الإقامة: شرفة

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موقع الفندق

Quay West Suites Melbourne

26 Southgate Avenue, Southbank
3006 MELBOURNE
Australia

نظام تحديد المواقع العالمي (GPS):-37.820398, 144.96709

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

JARRAH BREAKFAST

Jarrah offers a café style breakfast

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.8/5  2,202 أراء

تقييم TripAdvisor  4.5/5  1,526 أراء

2023 شهادة تميّز

Family holiday 2024

ملاحظة Tripadvisor 4.0/5

Jack S العائلات - تقييم TripAdvisor المعتمد

Rooms are a bit dated but well maintained. Top-notch location The kids loved the breakfast spread while the adults liked the coffee (this is Melbourne after all). But most of all, we loved the Aussie hospitality (shout-out to Malcolm & Stephen at the front desk)

Thanks Jack, we are so pleased you enjoyed your stay with us, your appreciation will be shared with the team.

Dated and disappointing

ملاحظة Tripadvisor 2.0/5

mrschapman1978 تقييم TripAdvisor المعتمد

We had an overnight stay at the Quay West Suites and were surprised by how dated and run down it was, considering the cost of over $500 for a night and the other reviews online. We have stayed at almost every other 5 star hotel in Melbourne and found Quay West very disappointing in comparison. The rooms were really dated and we were placed in a room with broken air conditioning on a 36 degree day and the room was sitting at 26 degrees when we arrived. We were moved to another room with working aircon after complaining. Furniture was scuffed, cabinetry was broken with exposed hinges and it definitely did not have the look and feel of a five star hotel. The coffee machine had little pieces of glue in the tank which floated in the coffee, despite trying to clean it out many times. The breakfast was okay but pretty scant in comparison to other equivalent hotels like Le Meridien or the Novotel. The location is excellent, right in Southbank and well positioned for public transport and the arts centre district. Staff were helpful and polite.

Thank you for the review, we are truly sorry that there was an issue with the air-conditioning. I am pleased know we could move you to an alternative suite. We are also sorry we could not upgrade you further due to the issue. I will personally check the suite in light of your comment's and thank you for letting us know and for sharing the feedback.

Genuine and compassionate service

ملاحظة Tripadvisor 5.0/5

Jake C المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

The staff (James & Georgia) are both extremely welcoming, friendly and accommodating. I can’t remember the last time I was greeted so genuinely at a hotel. The location is perfect, next to the shops. The hotel is clean. But the best aspect so far undoubtedly has been the welcoming experience from the staff.

Thanks Jake, we appreciate the review and the feedback and your compliments will be shared with the team.

Always consistently Great

ملاحظة Tripadvisor 5.0/5

Sharon N Couples - تقييم TripAdvisor المعتمد

Another great stay at Quay West Suites Melbourne. Good facilities and in a fabulous position to enjoy all that Melbourne offers. Easy access to trams, trains, river and shops. Staff are friendly and give great service.

Thanks Sharon, so fabulous to see you and Richard, we are pleased you enjoyed another stay

All you need, done very well.

ملاحظة Tripadvisor 5.0/5

EmeraldDiva تقييم TripAdvisor المعتمد

We went for the 2 bedroom, 2 bathroom deluxe apartment with river views and it was perfect for a lovely night in Melbourne. The location is amazing for the Arts Centre, just a very short walk. Parking is easy and convenient, for a fee. We enjoyed dinner downstairs at the Jarrah Bar before our show. I am an early riser so enjoyed using the pool and spa in the leisure area very much before breakfast which had a very good spread of food. Really, the space of an apartment with the convenience of hotel facilities, what more could you want?

Thank you for the time taken to post a review, it is appreciated by everyone on the team. We are also thrilled you enjoyed your stay.

بالاشتراك مع TripAdvisor

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