Peppers Noosa Resort & Villas 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.1/5 1.971 comentários

Peppers Noosa Resort & Villas - Image 1
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Descrição

Extras do hotel

  • Plunge into the heated resort pool or get the heart rate pumping in the lap pool.

  • Dine at Park & Cove restaurant, located on the second floor above the resort's reception

  • Noosa's main beach is a stone's throw away, enjoy our location set just back from the hustle

  • Guests and welcome to enjoy complimentary WiFi during their stay with us

  • Stick to your fitness regime with our onsite gymnasium and steam room

Nossas acomodações

Estúdio

Studio

  • 3 pessoa, no máximo
  • 40 / 430 sq ft
  • Roupa de cama 1 x Cama(s) king size
  • Os extras do alojamento: Terraço

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Localização do hotel

Peppers Noosa Resort & Villas

33A Viewland Drive
4567 NOOSA HEADS
Australia

GPS:-26.3912903, 153.0907428

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Traslado
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes

PARK & COVE

A testimony to the land on which we reside, it's time to usher in a new era for Australia's long-loved dining destination Noosa with the launch of Park & Cove situated right above Peppers Noosa Resort & Villas.

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Classificação ALL  4.1/5  1.971 comentários

Classificação no TripAdvisor  4.0/5  4.916 comentários

Peppers Noosa needs a serious deep clean

Classificação TripAdvisor 1.0/5

wangamagic2 Família - Avaliação certificada TripAdvisor

There's a common theme here of people complaining about the same things, getting the same responses. Unfortunately they don't seem to have made any changes as the same things other people have complained about are still happening. - The TV reception is terrible, so bad at times you can't use it - There are weeds growing in the gardens at pool. Everything just seems a little bit grimey - The kitchen & bathroom floor grout in the apartment is disgustingly filthy. It's supposed to be a ? light grey colour but it's black. - There's dust around, everything needs a deep clean. There's dirt behind the doors, skirting boards and in corners etc. - For the price we didn't expect a full daily service, but I would have expected the very basics of at least having the towels replenished & rubbish removed. But we were told we have to do this ourselves. Peppers could make the improvements if they really wanted, but perhaps they are getting booked up regardless so don't bother & just accept the level of complaints as the new normal.

Dear Wangamagic, Thank you for taking the time to share your feedback. I’m genuinely sorry to hear that your recent stay did not meet your expectations. Regarding the TV reception, the issue was due to recent weather conditions affecting the town's tower. Thankfully, with the improved weather, this has now been resolved. On the matter of weeds in the gardens, the abnormal amount of rain over the past few weeks has indeed been a challenge, but with the return of good weather, our team has been working diligently to address this. I truly appreciate your detailed feedback about the cleanliness in your apartment and the common areas. We have shared your concerns with our housekeeping manager for immediate review and action. In terms of housekeeping, I’d like to clarify that daily servicing is optional and needs to be booked with a rate that includes this service. I hope you’ll consider giving us another chance in the future. If you do, please don’t hesitate to contact me directly at luiz.mag@peppers.com.au. I’ll personally oversee your reservation and ensure you have a seamless and enjoyable stay. Kind regards, Luiz Magalhaes Front Office Manager

Belle localisation, un peu décevant pour le prix payé.

Classificação TripAdvisor 4.0/5

Jemile76 Avaliação certificada TripAdvisor

Séjour de 3 nuits en famille. Membre Silver. Résidence agréable située en plein milieu de la nature dans un endroit qui se veut reposant. Tout le personnel de l'établissement est agréable et prévenant. L'appartement 9210, situé au niveau 1 du bâtiment Pacific est situé juste au-dessus de la piscine principale et ne convient à des personnes qui souhaiteraient se reposer pendant le séjour. La piscine principale est très bruyante en journée et des bruits de machines qui en assurent le fonctionnement sont perceptibles la nuit depuis la chambre. La piscine longue est très calme. L'appartement est vaste, bien équipé et décoré avec goût de façon moderne. La plupart des ouvrants est équipée de moustiquaire ce qui permet une aération continue. A l'entrée dans l'appartement une odeur d'humidité était perceptible. Chacune des chambres est équipée d'un dressing qui permet de ranger les vêtements et les valises. La chambre parentale donne sur une terrasse équipée de deux chaises longues. La salle de bains parentale est équipée d'une baignoire à remous ce qui est très agréable, d'une douche séparée et d'un WC. La salle de douche n'est pas équipée de WC, mais un WC séparé (WC invité) se trouve avant l'accès aux chambres. Le sèche cheveux dans la salle de douche ne fonctionnait pas. La cuisine est dotée d'un îlot central sur lequel on peut manger, mais il n'y a pas de table de séjour sur laquelle manger. En revanche, la terrasse principale comporte une table est six chaises. Le système d’ouverture de la porte du réfrigérateur et du congélateur en même temps que les portes du placard les abritant a été retiré. Deux ampoules du salon étaient hors service. Le panonceau pour indiquer que nous souhaitions que la chambre soit faite a été placé sur la porte d’entrée de l'appartement deux jours de suite, mais personne n'est venu faire la chambre, ni re-compléter les fournitures (papier toilette, thé, café, produits vaisselles et lessive) contrairement à d'autres établissement Peppers dans lesquels je me suis rendu. Au prix de la chambre cela aurait dû être fait.

Cher Jemile76, Merci infiniment d'avoir partagé votre expérience après votre séjour de 3 nuits en famille au Peppers Noosa Resort & Villas. En tant que membre Silver, votre avis est précieux. Nous sommes ravis que la localisation et le cadre naturel de notre résidence aient contribué à votre expérience reposante. Vos compliments envers notre personnel agréable et prévenant sont très appréciés. Nous regrettons cependant les inconvénients liés au bruit de la piscine principale et les désagréments rencontrés dans votre appartement. Vos remarques sur l'odeur d'humidité et les problèmes techniques seront prises en compte pour améliorer nos services. Nous nous excusons également pour le manque de réapprovisionnement dans votre chambre. Nous espérons sincèrement avoir l'opportunité de vous accueillir à nouveau et de surpasser vos attentes lors d'un futur séjour. Bien à vous, Responsable de la Réception

Muito Boa. Localização excelente. Quarto maravilhoso. Espaço ótimo. Café da manhã bom.

Classificação TripAdvisor 5.0/5

Road07112160181 Família - Avaliação certificada TripAdvisor

Nota 4, pois não tinha serviço de quarto. Deveria ter serviço de quarto, pois fiquei 4 dias, o Hotel não é barato. Deveria ter arrumação e limpeza . Pois é muito desagradável ter q limpar o apartamento pagando o que se paga. Mas o apartamento era maravilhoso.

Thank you so much for your great feedback! We are so pleased to know that you loved the room and our amazing location! We will pass your feedback to our housekeeping team who will work their best to deliver a better service next time. We do hope you will choose to stay with us again. Best regards, Camila Vazquez - Peppers Noosa Resort and Villas

Super confortável e equipe atenciosa

Classificação TripAdvisor 5.0/5

Fernanda F Viagem com amigos - Avaliação certificada TripAdvisor

Adorei o hotel. Bem localizado. A infra do hotel é muito boa! O café da manhã é muito muito bom! E toda equipe do hotel foi muito atenciosa e prestativa. O quarto é excelente com cama boa, chuveiro bom. Adorei ficar neste hotel.

Dear FernandaFMP, Thank you for taking the time to provide feedback on your recent stay at Peppers Noosa Resort & Villas. We were delighted to hear that you had such a wonderful stay and hope to welcome you back on your next holiday to the beautiful Sunshine Coast! Kind regards, Francesca Marren Guest Relations Manager

Boa localização mas não na rua principal...

Classificação TripAdvisor 4.0/5

FERNANDAPAGANI Avaliação certificada TripAdvisor

Me pareceu um resort popular. Grande e esquema de apartamentos self service. Serviço sem pessoalidade pelo tamanho do complexo, que fica há uma ladeira ha 10 minutos da rua principal, considerada a mais elegante da Austrália. Ficar nesta rua é mais confortável, mas também é possível a movimentação. Os quartos são Limpos e bem equipados.

Good morning Thank you for the review on this forum. Niel Mason

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Classificação dos usuários da internet

  • 596 comentários 9.2/10 Localização
  • 1.274 comentários 5.9/10 Quarto
  • 916 comentários 7.6/10 Serviço
  • 16 comentários 0/10 Wifi
  • 507 comentários 2/10 Limpeza
  • 349 comentários 6/10 Comida
  • 231 comentários 7.6/10 Café da manhã
  • 182 comentários 5.9/10 Piscina

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