Resort Novotel Sunshine Coast 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.0/5 4.200 comentários

Melhor preço
garantido
Resort Novotel Sunshine Coast - Image 1
Resort Novotel Sunshine Coast - Image 2
Resort Novotel Sunshine Coast - Image 3
Resort Novotel Sunshine Coast - Image 4
Ocean Drive, Sunshine Coast, 4564 TWIN WATERS, Austrália

Descrição

Extras do hotel

  • Cafeteria, bar e restaurante com buffet no local

  • Lagoa de água salgada privada

  • A uma caminhada da praia de surfe patrulhada

  • Os membros do Le Club AccorHotels economizam nas bebidas do resort com o MyGlass

  • Presenteie as crianças com refeições e atividades com o MyKids do Le Club AccorHotels

Nossas acomodações

Take advantage of our Flight + Hotel offers

Discover
Discover

Localização do hotel

Resort Novotel Sunshine Coast

Ocean Drive, Sunshine Coast
4564 TWIN WATERS
Austrália

GPS:-26.631233, 153.097443

Telefone
Fax +61 7 5448 8001

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.0/5  4.200 comentários

Classificação no TripAdvisor  3.5/5  381 comentários

How disappointing

Classificação TripAdvisor 1.0/5

derekC209 Avaliação certificada TripAdvisor

We booked into restaurant for a family members special 40th birthday dinner, arrived at the Novotel property, very impressive, this all looked very promising. Upon arrival stood at entrance to restaurant eventually someone told us to sit at any table and instructed us you order food at the till help yourself to cutlery, not the attentive service one would hope for. It was a Monday night so may be due. to being short handed. The restaurant is promoted as being a genuine Mediterranean experience. What a joke, the charcuterie board consisted of a couple of cold meats and cheese direct from the supermarket deli, very ordinary! All the main meals were at best poor cafe standard,, reminded me of school meals. If ever there was a case for a visit from the undercover boss this is it! I can’t believe management are aware of how poor the service and food is, if the do and refuse to do anything about it, shame on you. I will no doubt get a corporate response to this post full of platitudes. Please just do something to rescue this fantastic venue and deliver your guests a great experience.

Great Family Destination

Classificação TripAdvisor 4.0/5

PussyCat69 Família - Avaliação certificada TripAdvisor

The Novetel Twin Waters isn't 5 Star however its a perfect destination for families with kids or teenagers as there is so much for them to do and get tired out! The pool is huge and has a nearby bar for the parents to grab a drink or something to eat, such as chips or a burger. There are plenty of lounges and places to sit. The rooms are nothing flash. We were in an unrenovated room, but it was large. Beds were comfortable, huges shower and bsthroom, microwave, fridge and amenities. There is a daily service to clean the room and change towels. The nature of the property is amazing, with beautiful plants and kangaroos and bush turkeys running around, which the kids will love! There are lots of free activities such as kyaking and sail boating on the lake. There is a beach closeb accessible via a path that takes about 8 min walk. Although the beach can get very rough, be careful with young kids. They will love the sand, so take the sandcastle making equipment. We were very disappointed in the restaurant..it took forever for us to get our food and it was just so bad (over cooked) and cheap ingredients we could barely eat it. The next night, we drove to a nearby restaurant for dinner, and it was amazing. There are loads of cafes and food outlets in the local area. Overall, it was a great place to stay and have some fun in the sun, sea and pool. Enjoy

Disappointed

Classificação TripAdvisor 1.0/5

taiyok2017 Avaliação certificada TripAdvisor

We booked our holiday before Cyclone Alfred was predicted and were initially offered the option to rebook. However, the manager later called and assured us that if we extended our stay by an extra night, all meals would be complimentary. Based on this verbal agreement, we decided to spend the extra money and proceed with our trip. Unfortunately, the hotel management did not honor their promise. From Saturday lunch onward, meals were no longer complimentary, despite the commitment made to us. Additionally, all hotel amenities were closed on Friday, which we were not informed of in advance. When we approached management to discuss the issue, they were unwilling to engage in a conversation or find a resolution. We feel completely misled and deceived by Novotel’s management. The lack of integrity and poor communication left us deeply disappointed. We expected better from a reputable establishment and would not have extended our stay had we known they would not uphold their agreement.

Bel hotel dans un superbe environement

Classificação TripAdvisor 4.0/5

HENRI29260 Avaliação certificada TripAdvisor

Superbe hotel bien situé , beau lobby , grande et agréable chambre vue mer , la literie pourrait être améliorée. Végétation magnifique . Un paradis tropical sur la sunshine coast. Nous y avons diné , la nouriture est correcte et le service excellent. Petit déjeuner buffet impressionnant mais malheureusement de piètre qualité . Le café n'est pas bon . Les plats sensés être chaud sont froids ....

Dear HENRI29260, Merci pour votre retour sur votre séjour. Il est réjouissant de savoir que vous avez apprécié l'emplacement de l'hôtel, le lobby et la vue depuis votre chambre. Cependant, il est regrettable d'apprendre que la literie n'était pas à la hauteur et que la qualité du petit déjeuner ne correspondait pas à vos attentes, notamment concernant le café et les plats chauds. Vos commentaires seront transmis à notre équipe pour améliorer ces aspects. Nous apprécions vos remarques et espérons que vous nous donnerez une autre chance lors de votre prochain séjour. Sincerely, Guest Service Agent

Bela surpresa ! Vale a pena

Classificação TripAdvisor 5.0/5

AlbertoValenca Romântica - Avaliação certificada TripAdvisor

Hotel em volta de um lago é perto da praia . Lugar muito tranquilo e com comida muito boa . Café da manhã completo , tudo de ótima qualidade . Ótimo lugares para correr e fazer caminhada . No hotel vc pode fazer caiaque e vela no lago. Recomendo muito

Prezado Hóspede, Agradecemos por compartilhar sua experiência tão positiva! Fico feliz em saber que você desfrutou da tranquilidade do nosso hotel, da qualidade do café da manhã e das atividades disponíveis, como caiaque e vela. É ótimo saber que você encontrou boas opções para caminhadas e corridas ao redor do lago e da praia. Esperamos recebê-lo novamente em sua próxima visita! Atenciosamente, Guest Service Agent

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 1.016 comentários 8.3/10 Localização
  • 2.768 comentários 5.2/10 Quarto
  • 2.299 comentários 6.5/10 Serviço
  • 17 comentários 5.2/10 Wifi
  • 1.456 comentários 4.5/10 Comida
  • 919 comentários 5.5/10 Atmosfera
  • 907 comentários 3.6/10 Limpeza
  • 865 comentários 4.6/10 Conforto

Com a tecnologia Trustyou

Nossos outros estabelecimentos nas proximidades

Todos os nossos hotéis em Twin Waters

Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.