Peppers Noosa Resort & Villas 4 stars

Customer review rating (ALL Rating) 4.0/5 1,775 reviews

Peppers Noosa Resort & Villas - Image 1
Peppers Noosa Resort & Villas - Image 2
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Peppers Noosa Resort & Villas - Image 4
33A Viewland Drive, 4567 NOOSA HEADS, Australia

Description

Hotel extras

  • Plunge into the heated resort pool or get the heart rate pumping in the lap pool.

  • Dine at Park & Cove restaurant, located on the second floor above the resort's reception

  • Noosa's main beach is a stone's throw away, enjoy our location set just back from the hustle

  • Guests and welcome to enjoy complimentary WiFi during their stay with us

  • Stick to your fitness regime with our onsite gymnasium and steam room

Our accommodation(s)

Penthouse

App 3 Bedrooms Sup

  • 7 pers. max
  • 250 m² / 2690 sq ft
  • Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 2 x Twin bed(s)
  • Views: Bay view

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Hotel location

Peppers Noosa Resort & Villas

33A Viewland Drive
4567 NOOSA HEADS
Australia

GPS:-26.3912903, 153.0907428

Telephone
Fax +61 7 5455 2200

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

PARK & COVE

A testimony to the land on which we reside, it's time to usher in a new era for Australia's long-loved dining destination Noosa with the launch of Park & Cove situated right above Peppers Noosa Resort & Villas.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,775 reviews

TripAdvisor Rating  4.2/5  4,935 reviews

Customer review rating 1.5/5

Jason M. Couples - Confirmed reviews ALL

Wasn't the best experience compared to last time i stayed. On Arrival we had weather events that delayed us getting to Noosa; when we checked in and arrived our fob would not work so i trecked back to Reception, then i went back to the room after the Customer Service Attendant mentioned it should work, again it did not, i then had to wait for someone to come to the room to let me in. He took the Keys and told us we would have to come back in the morning. The young girl only programmed the keys in front of us and it worked the following morning. So i guess it begs me to ask the question - were they even programmed correctly the first 2 times? rather then blaming the weather? Then i called through 2 days later to reception as the washing machine was filthy and i wanted to use it - i followed up the call another time and it wasnt ever actioned. So i gave up. I thought being a silver member for accor i would have had my room serviced, however i didnt - and i dont remember ever reading it being weekly - i would not have done that- it was actually frankly, very discusting. I was looking forward to this holiday - but the resort from the last time i stayed here is now very run down, the follow up was non existent and i was a little disappointed to say that least.

Dear Jason, Thank you for taking the time to share such detailed feedback. I am very sorry to hear about the issues you experienced with your keys, room cleanliness, and follow-up during your stay. This is not the level of service we strive to deliver, and I appreciate you bringing these matters to our attention. I have personally followed up with the front office team to ensure keys are coded correctly moving forward, and your comments regarding housekeeping and maintenance will be addressed with urgency. We value your loyalty and regret that this stay did not meet expectations. Please know your feedback will help us improve for future visits. Kind Regards, Luiz Magalhaes Acting Rooms Division Manager

Customer review rating 5.0/5

Kirsten M. Families - Confirmed reviews ALL

We had a fantastic stay. Breakfast was lovely with barisra coffee and the option of fresh made eggs

Dear Kirsten, Thank you for your kind words regarding your recent stay at Peppers Noosa Resort & Villas. We are delighted to hear that you enjoyed your stay. We are currently in the process of upgrading the TV system, hopefully this will improve your experience on your next visit. We hope to see you back soon. Kind regards, Arnaud Letouzey Peppers Noosa Resort & Villas

Customer review rating 3.5/5

Robert T. Couples - Confirmed reviews ALL

Mostly enjoyable experience great food in the restaurant but Noise from maintenance and close of lagoon pool on Thursday was a bit annoying

Dear Robert, Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience caused by the maintenance work and the temporary closure of the lagoon pool. We appreciate your understanding on the above. We hope to see you back soon. Kind regards, Arnaud Letouzey Peppers Noosa Resort & Villas

Customer review rating 3.5/5

Laura S. Families - Confirmed reviews ALL

Friendly staff, welll kept facility, great location. I did not realize we ordeded the eco room. The eco room which means we get no room cleaning services. Every time I asked for clean towels I had to explain Im not asking for a room clean just fresh towels and supplies for the room. I recommend removing this options from the payment plan. It made is feel like a second tier guest.

Hi Laura, Thanks for the feedback. I’m glad you enjoyed the location, the facilities and the team, but I hear you on the eco room. The way this option is displayed online can be confusing, and the last thing we want is for you to feel like a second-tier guest. You should never have had to re-explain that you were only asking for fresh towels — that’s on us. I’ve passed this on to the front office and housekeeping teams so we handle these requests properly and without the back-and-forth. I’m also raising the eco room setup with our digital team. It needs clearer wording and a better explanation during booking so experiences like yours don’t happen again. Thanks again for calling it out. If you return, reach out directly and I’ll make sure you’re in a standard service room. Scott Freund General Manager

Customer review rating 4.0/5

Brad S. Families - Confirmed reviews ALL

it was a pleasant stay.

Hi Brad, Thanks for taking the time to share your feedback, and I’m glad you had a pleasant stay overall. The note about the lap pool is fair, the leaves build up quickly at this time of year, but that’s on us to stay ahead of. I’ve already passed that on to the team so it’s cleared more often through the day. The cleaning work outside your villa shouldn’t have left dirty puddles on your patio. That’s not the standard we want you walking into, and I’ll tighten up the process with the contractor so areas are rinsed and finished properly. Appreciate the balanced scoring and the comments. If you choose to stay with us again, feel free to reach out directly and I’ll look after the booking for you. Scott Freund General Manager

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Other web-users rate our hotel

  • 585 reviews 9.3/10 Location
  • 1,221 reviews 5.4/10 Room
  • 914 reviews 7.4/10 Service
  • 16 reviews 2/10 WiFi
  • 522 reviews 1.7/10 Cleanliness
  • 381 reviews 5.1/10 Amenities
  • 349 reviews 6.5/10 Food
  • 196 reviews 7.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.