Mantra Midtown 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 823

Mantra Midtown - Image 1
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127 Charlotte Street, 4000 Brisbane, Australia

Opis

O hotelu

  • Lokalizacja w centrum miasta

  • Przestronne, oddzielne apartamenty

  • W odległości krótkiego spaceru od restauracji i sklepów

  • Bezpieczny parking kryty oferowany za opłatą dogodnie usytuowany na terenie hotelu

Nasze pokoje

Studio

Pokój typu studio

  • 2 os. maks.
  • 33 m² / 355 sq ft
  • Pościel 1 x Łóżko queen-size
  • Zalety obiektu: Balkon

Lokalizacja hotelu

Mantra Midtown

127 Charlotte Street
4000 Brisbane
Australia

Pozycja GPS:-27.470804, 153.027722

Telefon
Faks +61 7 3177 1012

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Całkowity zakaz palenia na terenie całego obiektu

Basen

Nie ma nic lepszego niż chwila odpoczynku w saunie lub ochłodzenie się w odkrytym basenie. Na V piętrze, od 07:00 do 21:00.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 823

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 962

Certyfikat Doskonałości 2023

Staff was helpful and the location. Is great.

Ocena na stronie TripAdvisor 4.0/5

Charlotte L Opinia zatwierdzona w TripAdvisor

The efficiency was fine. It is hard to find a washer and dryer in Australia so that was great to have one in the room. The hallway carpet needs to be replaced as it has a strong chemical smell that set off allergies. The staff was very helpful and friendly.

Don’t book here

Ocena na stronie TripAdvisor 1.0/5

Shockingservice Opinia zatwierdzona w TripAdvisor

Apparently was dirty and, plaster patches over a number of wall, damaged PowerPoint in bedroom. Rubbish left in drawers from I assume the previous booking. Display cabinet look like it had not been dusted in months. No block out curtain on balcony sliding door only a shear curtain which had hook missing and not hanging properly, office next door could see straight in as they work both nights till after 11pm so watch tv with no lounge lights on.

Horrible experience

Ocena na stronie TripAdvisor 1.0/5

lilrockalita Opinia zatwierdzona w TripAdvisor

I had booked the room for 7 nights as I was in Brisbane for professional training course. I arrived in early evening (5pm) only to find there were no lights or a lamp in the lounge room where I could sit and read materials. It was very dark. The staff were very helpful, but said I'd probably have to move to another room and also took a photo of my materials to encourage management to buy a lamp. In the evening when I went to sleep, there were no curtains in part of the bedroom - the street lights were coming in very brightly into my room making it very difficult to sleep. In the morning, I went to start cooking some breakfast only to find there were no pots or pans in the kitchen for me to do this. The phone to the reception was also not working so that I could get someone to drop the kitchen items off despite me dialling the number. This is really not good service. If I can't sleep, eat, or read, then what was the point of the hotel apartment??? In the morning when I checked out, I was informed a payment would be made - but I insisted that this needed to be in writing as I was walking out without any correspondence or payment receipt. The process was laborious - they said it could take up to 2 weeks for approval and bank transfer. I had to call a few times to ensure that this was done as I was now needing to find a new place to say AND be out of financial pocket. This refund should have been done On the Spot - like other professional hotels would do. I also was charged $250 for a night's stay - just a horrible experience. The staff were very nice to deal with and did the best they could. But senior management need to look at the facilities they have promised guests, and ensure it is of the standard they have advertised. It's not good enough.

Good location but cramped two bedroomed apartment

Ocena na stronie TripAdvisor 3.0/5

Jenni D Opinia zatwierdzona w TripAdvisor

Good location in centre of town, but very average for price. Dingy reception area and average staff. Two bedroomed Apartment was very small and balconies were even smaller with no view except for backs of adjoining buildings. There were only two of us but had there been two couples we could not have got 4 chairs on balcony! Or even 4 chairs around a small circular table. No bedside clock in bedroom, no tissues and some of shelves in kitchen you would need a step ladder to reach things! Personally I think it was over priced for what it was.

Convenient location but not well maintained

Ocena na stronie TripAdvisor 3.0/5

BreeJade Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Stayed here for work and would have been very disappointed if I'd paid for this accommodation myself. The location is good and there are doors/ balcony which mean the room can be ventilated but that's about where the positives end. Firstly, if you're driving here and you're on your own, you need to park out the front to be able to check in, there's no loading space in their carpark driveway like other places. This would be a big pain if the street parking was full. Check in staff initially seemed a bit rude but were ok in general. Bit confusing with their instructions about how to check out with the car because you need to drop the garage tag off. The rooms were ok size but were not clean or maintained to an acceptable standard at all. There were hairs all over the bathroom walls, drops of something still on the kitchen bench and desk in the bedroom, rubbish in the sink and a disgusting kettle. I had to stand on the bed to wipe the dust off the fan so I could turn it on and not get showered with dust. I had issues with the door not locking (still an old school lock and key) so needed to call reception but the phone didn't work, I also used the hair dryer which, when I looked inside looked as though it was about to catch fire. Overall, really disappointed with the stay. The above issues shouldn't occur if management has their finger on the pulse of the general operations.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 296 Liczba opinii 9.7/10 Lokalizacja
  • 417 Liczba opinii 6.6/10 Pokój
  • 362 Liczba opinii 8.9/10 Obsługa
  • 32 Liczba opinii 3.1/10 Internet
  • 215 Liczba opinii 5/10 Czystość
  • 152 Liczba opinii 5.3/10 Komfort
  • 116 Liczba opinii 4.4/10 Udogodnienia
  • 47 Liczba opinii 5.7/10 Dobra oferta cenowa

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