The Sebel Brisbane 4,5 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 979

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Cnr Albert and Charlotte St, 4000 BRISBANE, Australia

Opis

O hotelu

W hotelu The Sebel Brisbane na gości czekają wszelkie udogodnienia: apartamenty, restauracja i bar, słoneczny taras, basen z podgrzewaną wodą, sauna, centrum fitness i płatny parking.

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Lokalizacja hotelu

The Sebel Brisbane

Cnr Albert and Charlotte St
4000 BRISBANE
Australia

Pozycja GPS:-27.471141, 153.02714

Telefon
Faks +61 7 3211 0299

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

THE CROFT HOUSE

Smaki prowincji w centrum Brisbane. Bar z restauracją ma w ofercie wszystko, czego potrzebujesz: szybki lunch na wynos, niespieszne drinki i zakąski z wędlin na miłe popołudnie oraz pyszne i obfite kolacje w wiejskim stylu na koniec dnia.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 1 979

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 319

Certyfikat Doskonałości 2023

location good, servbice and room ok/good

Ocena na stronie TripAdvisor 4.0/5

cameron h Opinia zatwierdzona w TripAdvisor

This hotel has a great location, in the city, near everything and walking distance to everything. drop off and pick up can be challenging due to the design of the street and the busienss of the area. I stayed in one of the premium studeo rooms on level 19. it was quiet, had an ok bed (but you could still feel the gap between the two beds pushed together to make a queen) the room was quiet and i had minimal street noise and minimal hallway noise. the coffee machine was good and useful. the bathroom was small but very functional. the desk to work on was good. the lighting in the room was still rather dark, which seems to be a trend in hotel rooms, however if i am getting up before sunrise for work or travel, i want light to get me going, packing in the dark mood lighting of hotel rooms drives me mad. having said that location is brilliant.

Thanks for taking the time to share your experience at The Sebel Brisbane cameronh459, are pleased to read that you enjoyed the room and location; we will ensure to check the bed in your room and follow up with any action required. We hope to welcome you back soon.

Amazing location with excellent service

Ocena na stronie TripAdvisor 5.0/5

xfantasticf0x Opinia zatwierdzona w TripAdvisor

I visited family in Brisbane and stayed at the Sebel in the city. The location is convenient and staff were friendly. The Duty Manager Ken always assisted my mum and myself with a smile. He was not only professional but warm and personable. Thank you Sebel team for a wonderful stay.

Thanks for your review xfantasticf0x, we are so pleased that you enjoyed your stay and I will ensure to share your feedback with Ken, he will feel very humbled.

Cheap and mean

Ocena na stronie TripAdvisor 2.0/5

AliBsAlibi Opinia zatwierdzona w TripAdvisor

Cheap breakfast, very stingy, not a buffet, and there was no specification about breakfast when booking. When I arrived I was told the breakfast was "a la carte" which means one item of a menu, and when I wanted to modify, or add an extra items to my breakfast (like extra eggs), I was told this would be an "Extra Charge". (I didn't order juice so this was a "saving" to the Hotel, which they ignored). When I tried to bring the "extra charges" up with management at checkout they refused to remove the extra charges and instead offered me a 10% discount on the "extra charges" - ie about $2.90 off! How tight and mean is that? The rooms are old and tired. In my room the carpet was all wrinkled and lifting up. There is a lot of loud construction noise close by outside of the Hotel from building of a high-rise tower block including cranes and jackhammering/power tools and this was not explained on their website. The construction went until 10pm at night and then also during the night, including construction noise at 3.40am. Could do better!!!

Dear AliBsAlibi, Thank you for taking the time to provide feedback about your recent stay at The Sebel Brisbane. We are disappointed that you did not enjoy your experience, please accept our sincerest apologies. We do offer an A La Carte style breakfast instead of a buffet; we will review our communication methods around our breakfast offering and ensure to update so future guests are well informed. We are also sorry to read about the disruption caused by external construction works. This is not the usual feedback we receive; if we are notified in advance of overnight works, we do communicate with guests accordingly. I am also pleased to advise that we currently working through replacing carpets in guest room. Thank you again for taking the time to provide feedback and we hope to welcome you back in the future for a more enjoyable experience.

Disappointing.

Ocena na stronie TripAdvisor 3.0/5

Janine C Opinia zatwierdzona w TripAdvisor

I stayed in one bedroom apartment for 2 nights. Unfortunately this is another Accor that has let the name down. While the apartment was spacious, the bathroom/toilet was ridiculously small. The toilet hidden behind the door and the shower was over a bathtub. As an older person, this can be problematic climbing up into a bath to take a shower. On check in I confirmed that all charges would be covered by my company including room service, breakfast etc. I then proceeded to order room service breakfast the first morning and the person taking the order firstly asked me to 'hold on a tick' and I ended up hanging up after a long wait. I phoned back and she took my order and proceeded to tell me that I couldn't have breakfast as it was not covered. I tried to argue the point and got no where. I then phoned front desk who again confirmed that it was covered. Front desk then ordered my breakfast but some extras didnt arrive and I frankly couldn't be bothered arguing again. I asked for a newspaper each morning but this didn't arrive at all. I asked for a restock of milk and minibar via a note on the kitchen bench but this also didn't happen. I used a towel in the swimming pool which left me with one towel and this was also not restocked.

Dear JaninecY3874YW, Thank you for taking the time to provide feedback about your recent experience at The Sebel Brisbane. I am sorry that we did not meet your expectations, please accept my sincerest apologies. Rest assured that this is not the usual feedback that we receive regarding the service provided and have followed up to prevent future occurrences. Thank you again for taking the time to provided feedback and we hope to welcome you back in the future for a more enjoyable experience. Kind Regards Jarrad Crettenden General Manager

Good location

Ocena na stronie TripAdvisor 4.0/5

davidwJ71XA Couples - Opinia zatwierdzona w TripAdvisor

Desk staff member was very good, parking cheap and easy to access. One Staff member in restaurant was very poor, but breakfast staff good and attentive. Room comfortable, bed very good.

Thanks for your review daviswJ71XA. We are so pleased that you enjoyed your stay and hope to welcome you back soon!

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 743 Liczba opinii 9.4/10 Lokalizacja
  • 1 094 Liczba opinii 6.9/10 Pokój
  • 1 016 Liczba opinii 8.5/10 Obsługa
  • 47 Liczba opinii 3.5/10 Internet
  • 384 Liczba opinii 6.7/10 Czystość
  • 122 Liczba opinii 6.1/10 Śniadanie

Zarządzane przez Trustyou

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