The Sebel Brisbane 4,5 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 993

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Opis

O hotelu

W hotelu The Sebel Brisbane na gości czekają wszelkie udogodnienia: apartamenty, restauracja i bar, słoneczny taras, basen z podgrzewaną wodą, sauna, centrum fitness i płatny parking.

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Lokalizacja hotelu

The Sebel Brisbane

Cnr Albert and Charlotte St
4000 BRISBANE
Australia

Pozycja GPS:-27.471141, 153.02714

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

THE CROFT HOUSE

Smaki prowincji w centrum Brisbane. Bar z restauracją ma w ofercie wszystko, czego potrzebujesz: szybki lunch na wynos, niespieszne drinki i zakąski z wędlin na miłe popołudnie oraz pyszne i obfite kolacje w wiejskim stylu na koniec dnia.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.3/5  Liczba opinii: 1 993

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 318

Certyfikat Doskonałości 2023

Cheap and mean

Ocena na stronie TripAdvisor 2.0/5

AliBsAlibi Opinia zatwierdzona w TripAdvisor

Cheap breakfast, very stingy, not a buffet, and there was no specification about breakfast when booking. When I arrived I was told the breakfast was "a la carte" which means one item of a menu, and when I wanted to modify, or add an extra items to my breakfast (like extra eggs), I was told this would be an "Extra Charge". (I didn't order juice so this was a "saving" to the Hotel, which they ignored). When I tried to bring the "extra charges" up with management at checkout they refused to remove the extra charges and instead offered me a 10% discount on the "extra charges" - ie about $2.90 off! How tight and mean is that? The rooms are old and tired. In my room the carpet was all wrinkled and lifting up. There is a lot of loud construction noise close by outside of the Hotel from building of a high-rise tower block including cranes and jackhammering/power tools and this was not explained on their website. The construction went until 10pm at night and then also during the night, including construction noise at 3.40am. Could do better!!!

Disappointing.

Ocena na stronie TripAdvisor 3.0/5

Janine C Opinia zatwierdzona w TripAdvisor

I stayed in one bedroom apartment for 2 nights. Unfortunately this is another Accor that has let the name down. While the apartment was spacious, the bathroom/toilet was ridiculously small. The toilet hidden behind the door and the shower was over a bathtub. As an older person, this can be problematic climbing up into a bath to take a shower. On check in I confirmed that all charges would be covered by my company including room service, breakfast etc. I then proceeded to order room service breakfast the first morning and the person taking the order firstly asked me to 'hold on a tick' and I ended up hanging up after a long wait. I phoned back and she took my order and proceeded to tell me that I couldn't have breakfast as it was not covered. I tried to argue the point and got no where. I then phoned front desk who again confirmed that it was covered. Front desk then ordered my breakfast but some extras didnt arrive and I frankly couldn't be bothered arguing again. I asked for a newspaper each morning but this didn't arrive at all. I asked for a restock of milk and minibar via a note on the kitchen bench but this also didn't happen. I used a towel in the swimming pool which left me with one towel and this was also not restocked.

Dear JaninecY3874YW, Thank you for taking the time to provide feedback about your recent experience at The Sebel Brisbane. I am sorry that we did not meet your expectations, please accept my sincerest apologies. Rest assured that this is not the usual feedback that we receive regarding the service provided and have followed up to prevent future occurrences. Thank you again for taking the time to provided feedback and we hope to welcome you back in the future for a more enjoyable experience. Kind Regards Jarrad Crettenden General Manager

Good location

Ocena na stronie TripAdvisor 4.0/5

davidwJ71XA Couples - Opinia zatwierdzona w TripAdvisor

Desk staff member was very good, parking cheap and easy to access. One Staff member in restaurant was very poor, but breakfast staff good and attentive. Room comfortable, bed very good.

Thanks for your review daviswJ71XA. We are so pleased that you enjoyed your stay and hope to welcome you back soon!

Great stay, excellent location

Ocena na stronie TripAdvisor 4.0/5

Vanessa B Opinia zatwierdzona w TripAdvisor

Fantastic stay, comfy bed, wonderful pillows and friendly guest services. Thank you for a lovely stay right the centre of Brisbane. So convenient for shopping and entertainment. As Accor plus members dining was an absolute bargain at The Croft restaurant.

Thanks for your review vanessabB469TN, we are so pleased that you enjoyed your experience and look forward to welcoming you back soon!

Location, food nearby and friendly staff, all perfect.

Ocena na stronie TripAdvisor 5.0/5

Zaib_Travel_Aviation Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Very good hotel with very good location. Walkable to everything. Close by food options were also very good. The hotel room was spacious and I actually got a one bedroom apartment with spacious TV lounge as well with small kitchen. The front office staff was quite friendly as well.

Thanks for your review Zaib_Travel_Aviation. We are so pleased that you enjoyed your stay and look forward to welcoming you back in the future.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 737 Liczba opinii 9.4/10 Lokalizacja
  • 1 074 Liczba opinii 7/10 Pokój
  • 1 010 Liczba opinii 8.4/10 Obsługa
  • 48 Liczba opinii 3.9/10 Internet
  • 386 Liczba opinii 7.1/10 Czystość
  • 121 Liczba opinii 6.5/10 Śniadanie

Zarządzane przez Trustyou

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